EIB Support Specialist

Join Sonsoft Inc. as an EIB Support Specialist where you will play a critical role in ensuring the seamless integration of our systems. This position involves troubleshooting issues, providing technical support, and collaborating with cross-functional teams to enhance our enterprise integration solutions. You will have the opportunity to work with the latest…

As a Customer Relations Representative I at Raising Cane's, you will be the voice of our brand, providing exceptional service to our customers. You will handle inquiries, resolve issues, and ensure a positive experience for all who interact with our company. Your role is pivotal in maintaining the high standards of customer satisfaction that we pride ourselves on.

Join Sonsoft Inc., a leading innovator in technology solutions, as an OpenSpan Developer with expertise in Robotic Process Automation (RPA). This full-time role is based in Plano, TX or Atlanta, GA. You will be instrumental in developing and implementing automation solutions that enhance operational efficiency and drive business outcomes.

Public Storage is on the lookout for a Senior Manager of AI Strategy & Customer Experience to spearhead the strategic development, implementation, and ongoing refinement of AI-driven customer experience initiatives. This pivotal role bridges business strategy with technological execution, collaborating closely with IT, Customer Service, Marketing, and Field Operations to deploy AI solutions that elevate customer satisfaction, drive revenue growth, and enhance operational efficiency.In this role, you will be essential in connecting technical teams with business stakeholders, gathering insights from frontline users, advocating for customer needs, and fostering iterative advancements in AI systems. A test-and-evolve mindset is crucial — we are seeking someone who thrives on experimentation, learns from data, and is willing to pivot based on real-world outcomes.Your ResponsibilitiesLead AI initiatives from the business perspective from conception through deployment and continuous optimization.Collaborate with IT to convert business needs into technical specifications and inform AI design choices.Engage with Customer Service teams to identify agent challenges, gather feedback on AI performance, and uncover automation or enhancement opportunities.Partner with Marketing to ensure AI interactions are consistent with brand voice, campaign messaging, and customer acquisition strategies.Work with Field Operations to extract facility-level insights and ensure AI solutions support property management workflows.Establish business requirements, success metrics, and return on investment models for AI projects.Act as the central coordination point across departments to promote alignment and shared ownership.Feedback Collection & Continuous ImprovementCreate feedback loops with Customer Service agents, supervisors, and Field teams to evaluate AI effectiveness.Conduct regular listening sessions, surveys, and usage analysis to identify friction points and areas for improvement.Monitor AI performance metrics (CSAT, resolution rates, deflection, sentiment, agent satisfaction) and initiate action plans.Promote a test-and-learn culture by designing A/B tests, pilot programs, and experiments to validate hypotheses.Quickly iterate on AI experiences based on customer behavior, agent feedback, and business results.Convert qualitative feedback into actionable requirements for IT and vendor partners.

As a Senior Software Engineer at Public Storage, you will play a pivotal role in collaborating with IT leadership, development teams, and technical delivery teams to architect and implement innovative technology solutions. Your expertise will be essential in enhancing our software change and release management processes, contributing to the continuous improvement of our software development lifecycle.Your responsibilities will include delivering high-quality software solutions across various environments, engaging with cross-functional teams to ensure timely deployment and production releases. You will also work on refining processes to boost efficiency and quality in our software projects.Key Responsibilities:Design and develop integrated solutions to address complex technical challenges.Evaluate current technologies and propose advancements to improve systems and solutions.Estimate development efforts for project deliverables and collaborate closely with project managers to achieve set objectives.Contribute to project timelines and deliverables effectively.

Tiger Analytics is seeking a highly skilled Machine Learning Engineer with a strong background in Generative AI to become a pivotal part of our rapidly expanding advanced analytics consulting team. Our professionals possess extensive knowledge in Machine Learning, Data Science, and AI, serving as the trusted analytics partner for numerous Fortune 500 companies to unlock business value from data. Our leadership and innovation have been acknowledged by renowned market research firms, including Forrester and Gartner.Key Responsibilities:Design, develop, and enhance high-performance APIs and microservices using Python (FastAPI) deployed on AWS Fargate (ECS).Integrate LLM and Generative AI APIs with providers like AWS Bedrock and OpenAI.Collaborate with ML and DevOps teams to architect CI/CD and MLOps pipelines within the AWS ecosystem.Participate in architectural discussions to ensure scalability, latency management, and backend efficiency for AI-driven systems.(Preferred) Utilize knowledge of Bedrock Agent Core services to enhance intelligent agent capabilities.Develop and maintain JSON RESTful APIs in accordance with OpenAI API standards and best practices.

About Industrial Electric ManufacturingIndustrial Electric Manufacturing (IEM) stands as the largest independent full-line manufacturer of tailored power distribution systems in North America. Established over 75 years ago in Fremont, California, IEM has expanded alongside Silicon Valley, now boasting over 1.7 million square feet of manufacturing space. With annual sales surpassing $1 billion and over 10,000 commissioned projects across various sectors such as technology, data centers, commercial, energy, utilities, healthcare, and infrastructure, IEM is committed to providing outstanding product quality, reliable service, and the agility to fulfill complex technical demands at scale. JOB SUMMARY:The Senior Field Service Engineer specializing in Rotary UPS Systems will focus on rotary UPS power system distribution builds, mechanical and generator integration, system integration, start-ups, and preventative maintenance programs. This position demands advanced technical skills, mechanical aptitude, leadership capabilities, and practical field experience with electrical control systems and rotating equipment such as generators and flywheels. Exceptional troubleshooting skills and a dedication to delivering high-performance power solutions in environments such as data centers, hospitals, industrial facilities, and utility-scale operations are critical.This role diverges from typical UPS engineer or technician positions, as a strong background in conventional static UPS systems may not be beneficial. The ideal candidate will have substantial experience with mechanical systems, generators, and rotary equipment and be adept at commissioning complex power systems on-site. You will serve as the front-line expert for bringing large-scale RUPS systems online, addressing technical challenges, and training others. This role also entails providing technical software and hardware troubleshooting support to the IEM customer base across North America while conducting start-ups, retrofits, or preventative maintenance. The engineer will collaborate closely with cross-functional IEM teams to integrate current and emerging technologies, commission intricate generator and RUPS systems, optimize existing power infrastructure, and ensure smooth operation across our power products as per the customer's RUPS design and sequence of operations (SOO). This role will act as the primary contact for all field service personnel concerning RUPS startup, generator support, preventative maintenance, 24-hour emergency response, and remote technical assistance.

Geoforce provides GPS tracking solutions for businesses managing assets worldwide. Since 2007, the company has tracked over 250,000 assets in more than 90 countries. The Geoforce platform combines durable GPS hardware with software that works over satellite and cellular networks. Well-known organizations, including Southwest Airlines, DHL, and Schlumberger, use Geoforce for improved asset visibility and operational control. More details are available at www.geoforce.com. The company continues to expand by focusing on both technology and service. Integrity, adaptability, and a problem-solving mindset are valued across the team. People who enjoy new challenges and take initiative tend to thrive here. Role overview The Senior Customer Success Manager develops and nurtures strong relationships with Geoforce clients. The focus is on helping customers gain the most from Geoforce’s solutions and supporting their satisfaction over time. Success in this role requires a proactive approach to managing key commercial conversations and building long-term partnerships. What you will do Translate customer needs into clear business objectives and strategies Apply metrics and relationship-building skills to deliver value throughout the customer lifecycle Identify engagement opportunities and collaborate with account owners as needed Travel occasionally to strengthen client relationships Serve as the customer advocate, working with internal teams to help clients succeed with Geoforce products and services Listen for sales opportunities and direct them to the appropriate team members Support adoption of new processes and systems, staying comfortable with evolving technology Continue to expand industry knowledge and contribute positively to the team Location This position is based in Plano, TX.

Role overview This Senior Staff System & Application Engineer position at Renesas Electronics Corporation focuses on power electronics at the Plano office. The role involves advancing the design and performance of power electronics systems, with a strong emphasis on both efficiency and reliability. Collaboration across teams is a key part of the work, supporting the development of products that meet demanding technical standards. What you will do Design and develop power electronics systems for both new and existing products Partner with cross-functional teams to deliver solutions that achieve high efficiency and reliability Use technical knowledge to help expand and improve the company’s power electronics offerings

Tiger Analytics is a rapidly expanding advanced analytics consulting firm, seeking seasoned Data Scientists to become part of our dynamic team. Our consultants possess deep knowledge in Data Science, Machine Learning, and AI, and we proudly serve as a trusted analytics partner to numerous Fortune 500 companies, helping them derive significant business value from their data. Our leadership and contributions have garnered recognition from esteemed market research firms like Forrester and Gartner. We are on the lookout for exceptional talent to strengthen our global analytics consulting team.As a Senior Data Scientist specializing in advanced data processing within our Supply Chain Analytics team, you will be tasked with tackling intricate business challenges in supply chain optimization. The ideal candidate will possess substantial hands-on experience using Python and PySpark, along with expertise in modeling and exploratory data analysis (EDA). You will be responsible for creating robust and precise analytical models that replicate business decisions and integrating these models into analytical data products and tools. Your analytical skills will drive both current and future strategies, ensuring business value while effectively communicating results to stakeholders.Key Responsibilities:Collaborate with business partners to devise innovative solutions that fulfill objectives using the latest techniques and tools.Design and execute graph-based models to analyze, optimize, and enhance supply chain networks.Employ advanced data science techniques to uncover patterns, inefficiencies, and bottlenecks throughout logistics and operations.Develop scalable data pipelines and analytical models using PySpark for extensive supply chain datasets.Create predictive and prescriptive models to facilitate decision-making in demand forecasting, routing, and inventory management.Work alongside cross-functional teams, including operations, product, and engineering, to convert business challenges into analytical solutions.Clearly communicate insights and recommendations to stakeholders through data storytelling, visualizations, and presentations.Foster a culture of knowledge sharing in Data Science within the broader enterprise community, developing long-term processes, frameworks, tools, methods, and standards.Collaborate, mentor, and learn alongside a growing team of experienced Data Scientists.Engage with external sources of innovation through conferences and community interactions.

Tiger Analytics is a leading advanced analytics consulting firm that partners with Fortune 100 companies to unlock the value of their data. Our team of consultants excels in Data Science, Machine Learning, and Artificial Intelligence, receiving accolades from prestigious market research firms like Forrester and Gartner for our impactful contributions.We are on the lookout for a strategic and results-oriented Data Product Manager to spearhead the development, modernization, and scaling of enterprise-level data products. This pivotal role will navigate the realms of business, data engineering, analytics, and technology, translating intricate business challenges into scalable data solutions that drive tangible results.Key Responsibilities:Engage with client stakeholders to transform business challenges into comprehensive analytics solution designs.Enhance customer insights through data analysis, contributing to a thorough understanding of the consumer journey.Design and implement end-to-end data solutions, ensuring efficient, predictable, and sustainable delivery of analytics solutions.Oversee analytics project management, collaborating with clients and Tiger’s global teams.Own end-to-end delivery of Data and Analytics, optimizing resource allocation and sequencing.Manage the design, construction, and maintenance of business-ready data within the Enterprise Data Foundation.Facilitate collaboration between Domains, Products, and Projects to maximize resource reuse and minimize redundancy.Prepare and present insights to senior management, communicate results to business teams, and devise actionable plans to operationalize analytics solutions.Create data roadmaps to achieve hydration targets and support timely execution of global data initiatives.Ensure accessibility of data cataloguing in the Data Foundation for business stakeholders.Collaborate with Technical Data Product Managers to align expectations and eliminate gaps in data initiatives.

Client: TFSJob Title: Senior Data Administrator (DBA) - Domain Services & Cloud MigrationLocation: Plano, TXOverview:Tek Spikes is in search of a highly experienced Database Administrator (DBA) with over a decade of expertise in designing, implementing, and maintaining robust databases for domain services that serve as Systems of Record. This pivotal role will lead the migration of approximately 20 million records from legacy systems while ensuring optimal performance, high availability, and scalability in a cloud-based distributed environment.Key Responsibilities:Database Design & Architecture: Create secure, scalable databases for domain services functioning as Systems of Record, defining data models and indexing strategies for peak performance.Data Migration: Spearhead the migration of around 20 million records, maintaining data integrity and minimizing downtime.Database Management: Oversee database performance, availability, and reliability while implementing comprehensive backup and disaster recovery strategies.Cloud Deployment & Management: Administer databases hosted in cloud environments (AWS, Azure, GCP), optimizing resources for cost-effective operations.High Availability & Consistency: Establish replication, clustering, and failover mechanisms to ensure ACID compliance across distributed systems.Security & Compliance: Enforce strict data security policies, conduct audits, and ensure compliance with relevant standards.

Join us at usm2 as a Senior Business Intelligence/Data Analyst in the vibrant city of Plano, TX! We are seeking a highly skilled professional who is passionate about data analysis and business intelligence. In this role, you will leverage your analytical skills to drive data-driven decisions and enhance business performance.

Join the Berkshire Hathaway Homestate Companies' Workers Compensation Division as a Solutions Architect II. In this pivotal role, you will be instrumental in shaping the definition, design, and execution of technology reference implementations, shared components, and core application frameworks. Your primary focus will be on developing web and cloud-based application services utilizing the Microsoft technology stack, along with various third-party services and proprietary solutions. This role serves as a crucial link between our business mission, strategy, and processes, aligning them with our IT strategy. You will document these alignments through multiple architectural models that illustrate how we can efficiently and sustainably meet our organization's current and future needs. You will ensure all systems operate at optimal levels while providing support to application development teams regarding new technologies and system requirements.Candidates must be legally authorized to work in the United States without requiring, now or in the future, sponsorship for employment visa status.