Customer Engineer / Field Service Technician in Plano, TX

Join our dynamic team at stemxpert1 as a Customer Engineer / Field Service Technician in Plano, TX. In this pivotal role, you will be responsible for providing exceptional technical support and service to our clients, ensuring their systems are running optimally. Your expertise will help us maintain strong relationships with our customers, while you troubles…

ABOUT THE ROLE:As a Reputation Manager at Tapcheck, you will be pivotal in safeguarding and enhancing our public reputation among customers. This entry-level position is integral to our Customer Support team, where you will oversee and curate Tapcheck’s online presence across various platforms, including social media, app stores, and public review sites. Your role will involve ensuring prompt responses to customer feedback, managing escalations efficiently, and transforming insights from reviews into actionable improvements for the company.You will not only identify issues but also actively work towards resolving them. The ideal candidate possesses a problem-solving mindset and enjoys investigating feedback to identify underlying causes. You will collaborate with internal teams to implement enhancements that benefit all customers, rather than just addressing individual reviews. The Reputation Manager will work cross-functionally with Customer Support, Customer Success, Product, Marketing, and Operations to ensure the voice of the customer leads to significant improvements in the Tapcheck experience.This is a hybrid role based at our headquarters in Plano, Texas, requiring in-office presence from Tuesday to Thursday each week.Key Responsibilities:Customer Reputation ManagementMonitor customer reviews across platforms such as App Store, Google Play, Trustpilot, G2, BBB, and social media.Respond to customer reviews and comments in a timely, empathetic manner, aligned with our brand voice.Identify urgent customer issues and escalate them to Customer Support or appropriate teams.Track recurring complaints or trends, flagging them for operational enhancements.Root Cause Analysis & Problem SolvingInvestigate recurring complaints or patterns in reviews to determine root causes.Collaborate with internal teams to implement solutions that prevent future customer issues.Ensure that customer feedback results in systemic improvements, not just isolated responses.Monitor repeat issues and coordinate with teams for long-term resolutions.Social Listening & Customer SentimentMonitor social channels and review platforms for customer sentiment and emerging issues.Identify opportunities to enhance Tapcheck’s service based on customer feedback.

We are seeking a highly organized and detail-oriented Bilingual Logistics Contract Paralegal to join our dynamic team at wjcompany. This role will involve supporting our legal and logistics teams by providing essential documentation and compliance assistance in both English and Korean. You will be responsible for reviewing contracts, ensuring regulatory compliance, and facilitating communication between departments.

Join our dynamic team as a Level 1 Technician at dstaff, where you will be the first point of contact for our clients. This is an exciting opportunity for tech enthusiasts eager to kick-start their career in the IT support field.In this role, you will assist users with troubleshooting technical issues, providing exceptional customer service, and ensuring that all queries are resolved efficiently. You will gain hands-on experience in a fast-paced environment, working alongside experienced professionals who are dedicated to your development.

Join our dynamic team at Centria Autism as a Behavior Technician and play a vital role in transforming the lives of children with autism. In this fulfilling position, you will work closely with children on an individual basis, implementing tailored behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA). Your mission will involve employing evidence-based methods to enhance communication, social skills, and daily living abilities while minimizing disruptive behaviors. We are searching for candidates who have a genuine passion for making a difference in the lives of children with autism and helping them achieve their fullest potential. To succeed in this role, you must possess patience, compassion, and the ability to collaborate effectively within a team. We provide comprehensive training to ensure you are well-prepared to support each child, even if you lack prior experience. As working with children can be unpredictable and at times challenging, a strong spirit, both mentally and physically, is essential. This role can be physically demanding, requiring you to stand, walk, sit, reach, bend, kneel, and lift or carry children or objects weighing up to 50 pounds. At the end of each day, you will leave knowing that you have made a significant impact on a child's life and their family. Become part of a committed team dedicated to positive change. Apply today to embark on your journey as a Behavior Technician with us!

Cortica is seeking compassionate and dedicated Behavior Technicians to join our expanding team. In this role, you will play a vital part in creating and delivering transformative care for children with neurodevelopmental differences. At Cortica, we provide not just jobs but meaningful careers filled with purpose, growth, and unwavering support.

Join Our Mission At Centria Autism, we are dedicated to improving the lives of children on the Autism Spectrum. We are seeking dedicated and passionate Behavior Technicians to join our team in providing exceptional 1:1 ABA (Applied Behavior Analysis) therapy under the guidance of a Board Certified Behavior Analyst. Whether you are already certified as a Registered Behavior Technician (RBT) or are ready to gain your certification through our support, we welcome your application! What We Offer Competitive Pay: $17-$18 per hour, with potential increases based on education and experience. Generous Paid Time Off to ensure work-life balance. Comprehensive Benefits Package including medical, dental, vision, and more. Uncapped Structured Pay Plan that rewards your hard work. Tuition Discount Program to support your educational goals. Practicum Program to help you earn your supervision hours! Early Wage Access—work today, get paid tomorrow! Key Responsibilities Deliver direct client care in both individual and group settings using a blend of intensive teaching and natural environment training techniques. Implement behavioral skill acquisition and behavior reduction protocols as outlined in the client’s treatment plan developed by a BCBA/BC. Collect, record, and analyze data on client behaviors to track progress. Assist in training parents and caregivers, aligning with the client’s individualized treatment plan. Ensure timely and accurate documentation in accordance with established procedures. Maintain effective communication with parents and caregivers about client progress as directed by BCBA/BC. Adhere to safe and appropriate procedures while working with clients, and promptly report any critical incidents or safety concerns. Maintain a clean, safe, and organized therapy environment. Support the BCBA/BC in preparing client materials and assessments.

Become a valued member of Reliance Staffing Inc. as a Remote Customer Service Representative, where you will assist customers through live chat interactions. This entry-level position is perfect for those who are passionate about helping others, possess excellent communication skills, and enjoy resolving issues with a positive demeanor. Join a dynamic team that prioritizes professional growth, collaboration, and continuous learning.Why You Will Love This OpportunityAttractive compensation: $24 - $28Sign-on bonus availableWork from home flexibilityOpportunities for career advancement and promotionsComprehensive paid training and skill enhancementFlexible scheduling options (Full-time / Part-time)Your ResponsibilitiesProvide clear, accurate, and empathetic responses to customer inquiries via live chatAssist customers with product or service questions and troubleshoot basic issuesDocument interactions and maintain customer records in internal systemsCollaborate with team members to deliver consistent and high-quality supportProactively identify areas for improving the customer experience and share insights with the teamDevelop and apply product knowledge to better assist customersQualificationsExceptional written communication skillsAbility to multitask and manage various systems while engaging with customersSelf-motivated and organized in a remote working environmentStable internet connection and a quiet workspaceEnthusiastic attitude and eagerness to learn new systems and processesPreferred QualificationsExperience in customer service or live chat support is a plusFamiliarity with customer support software or CRM toolsInterest in problem-solving and continual improvementWhat You Will GainHands-on training and experience in customer support and effective communicationChances to take on greater responsibilities and progress into senior support, quality assurance, or team leadership rolesA collaborative and inclusive culture where your ideas and contributions are valued