Staff Software Engineer at OpenGov | Pune, India

OpenGov delivers AI-powered ERP solutions designed for local and state governments across the United States. Over 2,000 municipalities, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform. The platform offers tools for enterprise asset management, transparency, open data, and more, supporting public sector orga…

We are seeking a dynamic and experienced Tech Lead to join our innovative team at weekday-1. In this role, you will spearhead the development of cutting-edge technologies and guide our engineering team towards excellence. Your leadership will foster a collaborative environment, driving projects from conception to completion while ensuring the highest standards of quality.

About Our Team:Join our innovative AI team at Helpshift, where we are dedicated to developing cutting-edge AI capabilities. Our team focuses on:Creating AI Agents for seamless automated issue resolutionImplementing User Intent Detection for enhanced user experienceEnhancing AI-Powered Answers and Knowledge BaseDeveloping Agent CoPilot tools to boost agent productivityBuilding LLM-based systems, proprietary ML models, and multimodal RAG pipelinesOur diverse team consists of Backend Engineers, Full-stack Developers, ML Engineers, Data Scientists, and Frontend Developers, all working together to deliver scalable and intelligent AI solutions.Role Overview:We are seeking a seasoned engineer with substantial expertise in AI and exceptional leadership qualities. In this role, you will design and implement advanced AI products and AI Agents, lead a team of engineers, and oversee the execution of LLM-powered projects from inception to deployment.This position merges practical AI/ML and LLM engineering with technical leadership—guiding backend, frontend, and full-stack developers to create robust and scalable production AI systems.Key Responsibilities:Lead and mentor a team of developers, cultivating a collaborative and high-performing engineering culture.Define the technical vision, architecture, and strategy for LLM, AI Agent, and ML projects.Design and develop AI Agents, RAG pipelines (including multimodal RAG), LLM-based services, and evaluation frameworks.Oversee the design, development, and deployment of scalable AI/ML systems from conception through to production.Work closely with Product Managers, ML Engineers, and Data Scientists to translate business needs into AI-driven solutions.Manage the full software development lifecycle for your team, ensuring adherence to best engineering practices regarding coding, testing, quality, and reliability.Conduct in-depth technical reviews and offer guidance to uphold code quality standards.Address performance, scalability, and reliability challenges in production AI systems.Promote continuous improvement, automation, and innovation within the team.Keep the team informed of the latest advancements in LLMs, LLMOps, fine-tuning techniques, vector search, and generative AI.Qualifications:8–10 years of experience in software development.Over 5 years of practical experience in AI/ML.At least 2 years in an engineering leadership role, ideally leading a cross-functional team.Proven experience in developing:AI Agents / Agentic workflowsLLM pipelines (inference, orchestration, guardrails)RAG systems (vector search, knowledge bases, multimodal RAG)LLM fine-tuning (SFT, LoRA, instruction tuning)LLMOps workflows (monitoring, evaluation, optimization, versioning)Strong grasp of ML algorithms and principles.

We are seeking a highly skilled Principal Software Engineer with expertise in Java and application migration to join our dynamic engineering team at QAD Inc. In this role, you will lead the design and development of innovative software solutions, driving the migration of legacy applications to modern platforms. You'll collaborate with cross-functional teams to deliver high-quality software that meets our clients' needs.

Join PubMatic as a Principal Software Engineer specializing in Data Analytics, where you will leverage your technical expertise to drive data-driven decision making. You will be responsible for architecting and developing robust analytics solutions, collaborating with cross-functional teams to optimize data processing pipelines, and enhancing our analytics capabilities.

As a Customer Success Manager at MicroStrategy, you will play a pivotal role in ensuring our clients achieve their desired outcomes through our innovative solutions. You will be the primary point of contact for your clients, guiding them through their journey with MicroStrategy and ensuring they maximize the value from our products and services.Your responsibilities will include onboarding new clients, conducting regular check-ins, and providing ongoing support to address any concerns. You will collaborate closely with various teams to enhance customer experiences and drive retention.

About UsAt Abacus Insights, we are revolutionizing the utilization of data for health plans. Our mission is straightforward: to make healthcare data actionable so that decision-makers in care and cost can respond swiftly and confidently. Our objective is to dismantle data silos, establishing a unified and reliable data foundation that enhances decision-making—ultimately leading to improved outcomes, reduced waste, and superior experiences for both members and providers. Supported by $100M from prominent investors, we are addressing significant challenges in an industry ripe for transformation. Our platform supports Generative AI applications by providing clean, interconnected, and reliable healthcare data, facilitating automation, prioritization, and decision workflows, positioning us as a leader in the field. Innovation starts with our people. We value boldness, curiosity, and collaboration—believing that the best ideas emerge from teamwork. Are you ready to make a meaningful difference? Join us as we shape the future together.About the Role:As a Senior AI Engineer, you will play a pivotal role in architecting, building, and implementing our AI platforms. You will collaborate closely with data quality engineers, data/software engineers, platform engineers, DevOps, product owners, and business stakeholders. You will provide technical leadership to diverse teams distributed across various locations, coaching and guiding them towards future success. Additionally, you will partner with engineering managers, directors, and VPs on strategic initiatives and growth opportunities, particularly in the realm of AI, ensuring that our engineering organization scales effectively to meet demand.As part of the engineering team, you will mentor and inspire change, empowering us to deliver and innovate more effectively in an agile environment.What to Expect:Influence the trajectory of our applied AI areas and intelligence features within our products. Propel the deployment of cutting-edge AI models and systems that significantly enhance the capabilities and performance of Abacus’s offerings (such as Abacus Agents, MCP, SQL, and RAG agents and tools).Design innovative data collection, fine-tuning, and LLM technologies aimed at achieving optimal performance across specific tasks and domains.

About UsAt Hitachi Digital Services, we are committed to harnessing the potential of technology to drive positive change in the world. Our global team is dedicated to transforming urban spaces, conserving natural resources, protecting ecosystems, and ultimately saving lives through our innovative digital solutions. We believe that every individual’s unique experiences and passion contribute to achieving a better future together.Position: Workday Delivery Excellence Senior AnalystAs a Senior Analyst in Workday Delivery Excellence, you will play a crucial role in enhancing our delivery processes. With a focus on driving efficiency, governance, and quality across various projects, your analytical and problem-solving skills will be key in tracking metrics, facilitating reviews, and standardizing best practices.

Position OverviewThe Senior FMCG Sales Coach plays a pivotal role in elevating the sales performance of the designated team. This position involves deploying effective coaching techniques, ensuring comprehensive product knowledge, and driving sales outcomes to achieve the organizational goals. The incumbent will be expected to travel extensively across various locations to coach sales representatives, store managers, and merchandisers operating in different zones.Primary ResponsibilitiesCoaching and TrainingDesign and deliver tailored sales training programs that address the unique challenges within the FMCG sector.Provide hands-on coaching to sales representatives, emphasizing product knowledge, merchandising strategies, and impactful customer engagement.Identify areas for ongoing improvement and conduct focused training sessions accordingly.Product Knowledge and Market InsightsMaintain up-to-date knowledge of product offerings, market trends, and competitive activities.Ensure that the sales team is proficient in product features, benefits, and unique selling propositions.Incorporate market insights into coaching sessions to improve the team's understanding of consumer demands.Route-to-Market Strategy OptimizationCollaborate with sales leadership to refine route-to-market strategies.Advise on effective distribution, shelf placement, and retail execution to enhance product visibility.Coach the team on merchandising best practices to boost sales across retail channels.Performance EvaluationAnalyze sales data, including sell-through rates, inventory metrics, and market share.Work closely with sales managers to establish achievable targets and track progress.Conduct regular performance reviews to highlight strengths and identify areas for development.Building Retailer RelationshipsSupport the sales team in fostering strong relationships with key retailers and distributors.Provide coaching in negotiation techniques and collaborative strategies to secure optimal shelf space and promotional opportunities.Ensure alignment between the brand's goals and retailer expectations.Implementing Promotional StrategiesCollaborate with marketing teams to understand upcoming promotions and campaigns.Coach the sales team on the effective execution of promotional strategies at retail locations.Monitor the impact of promotions on sales performance and adjust coaching strategies as needed.

About UsMindtickle stands at the forefront of revenue productivity, offering an innovative platform that merges on-the-job learning with deal execution, enabling businesses to maximize revenue per sales representative. Lauded by industry analysts and recognized by G2 as the premier choice in sales onboarding and training, we are further honored to be acknowledged as a Leader in the inaugural Forrester Wave™: Revenue Enablement Platforms, Q3 2024!Role OverviewWe are seeking a dynamic and visionary Senior Manager/Head of Support to elevate our customer success journey. This pivotal role requires a leader adept at harmonizing strategic vision with executional excellence, balancing empathy with scalability, and recognizing support as a key differentiator rather than a mere cost center.In this capacity, you will influence the strategy, structure, and ethos of our Support function, underpinned by customer trust, technical expertise, and operational diligence. You will lead with a customer-centric approach, motivating a team of support engineers and managers to deliver exceptional service to some of the most esteemed enterprises globally.As the customer advocate and a strategic collaborator with Product, Engineering, and Success teams, you will ensure that every engagement embodies urgency, empathy, and excellence. Your leadership will shape the experiences of our most discerning global enterprise clients and redefine the role of support as a strategic enabler across the organization.If you are prepared to lead with passion, act decisively, and innovate with intent, we invite you to connect with us.

Are you a creative problem-solver with a passion for crafting exceptional user interfaces? Join MindTickle as a Senior UX Designer and take the lead in creating engaging and intuitive experiences for our web and mobile applications. Your expertise will be pivotal in addressing user challenges while ensuring simplicity and ease of use.In this role, you will:Analyze user requirements to inform design choices that enhance user satisfaction.Collaborate closely with the Product Management team to define project scopes and use-cases using prioritization frameworks.Design information architecture and workflows that facilitate seamless navigation.Produce design deliverables including specifications, task flow diagrams, wireframes, and HTML-ready UI components.Utilize an iterative and lean UX approach to refine features and enhance user experience.Uphold a high standard of user experience across all platforms.

At FloQast, we are a dynamic and rapidly expanding SaaS company revolutionizing the way accounting teams efficiently and accurately close their books. Our mission is to eliminate manual and error-prone processes from financial closing, empowering teams with the necessary tools for seamless collaboration, automation, and scalability. Trusted by thousands of accounting teams, including some of the most prestigious brands globally, we are at the forefront of innovation in the accounting sector.We are seeking a highly skilled Senior DevOps Engineer to join our team, responsible for developing and managing the infrastructure that supports our secure, scalable, and high-performance SaaS platform. If you excel in cloud-native environments and have a passion for automation, observability, and building reliable systems, we would love to connect with you.

About the Position:Role: “Project Manager” (Software Team)Qualifications: Bachelor’s or Master’s degree, preferably in Electronics or Computer Science Engineering.Experience: 12-15 years of relevant experience.Location: PuneJob Overview:- 12-15 years of extensive experience in software product development within the automotive sector.- A minimum of 5 years in a leadership role managing teams effectively.- In-depth knowledge of the automotive domain and vehicle communication protocols.- Strong foundation in object-oriented programming, particularly in C++.- Proven technical expertise with hands-on experience in software development, web technologies, and mobile applications tailored for automotive solutions.- Familiarity with braking system diagnostic tools and simulators/toolchains for testing and validating braking systems is highly advantageous.- Exceptional communication abilities, both written and verbal.- Experience in working within a global organization characterized by a matrix structure.

Key ResponsibilitiesLead engineering efforts on large-scale client deployment projects.Oversee product engineering initiatives to enhance our service offerings.Provide expert AWS guidance to pre-sales architects and teams.Manage the installation, configuration, and continual maintenance of operating systems and AWS services.Develop and maintain custom client machine images alongside centralized configuration management to facilitate rapid and repeatable builds with auto-scaling capabilities.Ensure high availability through proactive monitoring and responses.Diagnose and resolve intricate technical challenges effectively.Regularly communicate updates on project statuses and issues to clients and partners.Identify, investigate, and resolve problems in accordance with the problem management process.Proactively suggest improvements in processes and automation through our continuous improvement Kanban board.Participate in an on-call rotation to provide 24/7 4th line support for Ensono’s AWS clientele.Keep abreast of the latest AWS services and developments.Act as a technical escalation point for team members.Step in as team leader during managerial absences.

As a Senior Instructional Designer at QAD, you will play a pivotal role in enhancing the capabilities of our global Support organization through the delivery of well-structured and impactful training programs. Your primary goal will be to equip both new and experienced Support team members with the essential product knowledge, proficiency in tools, clarity in processes, and soft skills required to deliver exceptional support to our customers.Your responsibilities will encompass full ownership of training initiatives across four key areas: New Hire Onboarding, Continuing Education, New Product & Process Training, and Soft Skills & Tools Enablement. This role requires collaboration with Support leadership, Product Management, and subject matter experts to ensure that training aligns with business priorities and meets the dynamic needs of a SaaS environment.With a global focus, you will need to tailor your training approaches to suit various audiences while ensuring consistency in content and outcomes. Your role will also involve assessing training effectiveness and continuously refining content based on feedback, performance metrics, and product updates. This position is critical in fostering a culture of continuous learning and ensuring our support teams are well-prepared to meet customer expectations as we expand.Key Responsibilities:Deliver engaging training sessions on QAD products, tools, and processes in both virtual and in-person formats.Customize delivery methods based on audience experience and learning preferences.Design and create self-paced digital learning materials using contemporary instructional design principles.Utilize AI tools and innovative learning strategies to enhance engagement and knowledge retention.Oversee the Learning Management System (LMS): assign courses, track completions, conduct knowledge assessments, and produce training reports.Ensure a seamless user experience and data accuracy within the LMS.Collaborate with internal teams, including R&D, Tier 3 Support, and Product Management, to facilitate knowledge transfer sessions.Act as the bridge between subject matter experts and the support team to create effective training content.Maintain and regularly update the Support Training Portal with the latest learning materials, product updates, tools, and process improvements.Provide feedback and progress reports on new hires; identify and address any performance or engagement issues.Remain informed about trends and developments in instructional design and SaaS training practices to ensure agility in training approaches.

Join IPG Mediabrands as a Senior Associate in Media Planning & Buying, where your expertise will shape the future of advertising. Collaborate with leading global brands and leverage innovative strategies to optimize marketing investments. Your role will involve analyzing market trends, developing strategic media plans, and executing successful campaigns that drive results.

Join Riveron as a Senior Associate specializing in Salesforce Revenue Cloud. In this pivotal role, you will leverage your expertise in Salesforce solutions to enhance revenue processes, improve efficiency, and drive business growth. You will collaborate with cross-functional teams to implement best practices and optimize the Salesforce platform for our clients.

Join Ubisoft as an Associate Director/Senior Manager of Quality and be a pivotal part of our commitment to excellence in game development. You will oversee quality assurance practices, ensuring our titles meet the highest standards before reaching our players. Your leadership will guide a talented team, driving innovation and efficiency in our quality processes.

Join OpenGov, a pioneering leader in AI-driven ERP solutions specifically tailored for local and state governments across the United States. Our innovative Public Service Platform is trusted by over 2,000 entities, including cities, counties, state agencies, and school districts, empowering them to operate with enhanced efficiency, adapt to change, and bolster public trust. Our suite of category-leading products encompasses enterprise asset management, procurement, accounting, budgeting, and open data solutions—all unified within the OpenGov ERP for maximum ROI and alignment with community priorities. Discover OpenGov’s mission to transform government accountability and efficiency at OpenGov.com.Job Summary:At OpenGov, we embrace bold ideas and rapid iteration, directly connecting our work to impactful customer outcomes. As a Senior Software Engineer, you will play a pivotal role in developing top-notch SaaS solutions that enhance efficiency, transparency, and accountability for government agencies. You will lead the charge in delivering new features and enhancements within a dynamic, agile environment, leveraging modern technologies including ReactJS, Typescript, GraphQL, and NodeJS.

Join telefonicatech as a Senior Data Engineer in our Managed Services team, where you will play a pivotal role in designing, implementing, and maintaining data solutions that drive business decisions. You will work collaboratively within a dynamic team to create robust data pipelines and ensure data integrity across various platforms.