About the job
Responsibilities:
- Infrastructure Ownership: Take full responsibility for Helpshift production services, ensuring comprehensive monitoring and efficient troubleshooting of production issues.
- Infrastructure as Code (IaC): Design and sustain scalable infrastructure on Google Cloud Platform using Terraform.
- AI Orchestration & LLMOps: Develop deployment pipelines for AI agents while managing vector databases (such as Vertex AI Search, Pinecone, Weaviate, and ElasticSearch) and model endpoints.
- Security (DevSecOps): Enforce a
