2nd Line Application Support Analyst jobs in Richmond – Page 5 | RoboApply Jobs

2nd Line Application Support Analyst jobs in Richmond· Page 5

Results 81–97 of 97 for “2nd Line Application Support Analyst” in Richmond.

97 jobs found

69 - 85 of 97 Jobs
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Collabera logo
Contract|On-site|Richmond

As an Executive Assistant at collabera2, you will play a pivotal role in providing top-tier administrative support to our executive and senior leadership teams. Your key responsibilities will include:• Delivering comprehensive executive-level administrative support to facilitate efficient operations.• Managing day-to-day administrative functions for executiv…

Jul 14, 2017
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dstaff logo
Full-time|On-site|Richmond

Join dstaff as a Director & Product Support Actuary in Life Pricing, where you will lead actuarial initiatives to enhance product pricing strategies and ensure robust support for our life insurance offerings. Your expertise will play a pivotal role in driving innovation and optimizing pricing models, while collaborating with cross-functional teams to deliver comprehensive solutions that meet market needs.

Oct 7, 2014
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spoke logo
Full-time|On-site|Richmond, England, United Kingdom

spoke is looking for a Customer Service Champion based in Richmond, England. This position acts as the first point of contact for customers, managing inquiries and resolving issues to support a positive experience with spoke’s services. What you will do Respond promptly to customer questions and concerns Help customers find solutions and resolve their issues Maintain high standards of service and customer satisfaction Build strong relationships through attentive listening and clear communication Requirements Strong communication skills Empathy and a genuine interest in helping others Ability to understand customer needs and offer suitable solutions Enthusiasm for delivering excellent service

Apr 23, 2026
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Jobgether logo
Full-time|On-site|US

Role overview Jobgether is looking for a Customer Service Consultant to join the team in Richmond, US. This position acts as the first point of contact for customers, handling questions, sharing information about products, and resolving issues quickly. What you will do Respond to customer inquiries with clear and helpful answers Provide accurate guidance about products Address concerns and resolve issues efficiently Requirements Enthusiasm for helping others Comfort working in a fast-paced environment Dedication to delivering strong customer service

Apr 28, 2026
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Exiger logo
Full-time|Hybrid|Richmond, Virginia, United States

Exiger supports organizations in making their supply chains more transparent and secure. The company’s AI platform, 1Exiger, delivers real-time insights into complex supplier networks, drawing on proprietary data and advanced technology. Exiger works with over 550 clients around the world, including Fortune 500 companies and U.S. government agencies, and holds FedRAMP® authorization. Role overview The Cyber Supply Chain Risk Management Specialist joins the Government Solutions team to support cyber supply chain risk management programs for federal and mission-focused clients. This is a hands-on role that involves analyzing cyber and supply chain risks, using data and AI-powered tools, and presenting findings in a clear, actionable way. The position is part of the Government Delivery team and contributes to both client projects and improvements in analytic processes. What you will do Perform vendor cyber risk assessments, software supply chain reviews, and detailed cyber supply chain risk management (SCRM) analyses for client projects. Use Exiger’s proprietary tools, including the 1Exiger platform and internal data resources, to support research, analysis, and project delivery. Apply data-driven methods to enhance risk management strategies. Location Richmond, Virginia, United States

Apr 22, 2026
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Murgado Automotive Group logo
Full-time|On-site|Richmond, VA

Murgado Automotive Group is on the lookout for a dedicated and talented IT Help Desk Technician to enhance our vibrant IT department. This pivotal role involves providing essential support to our users across two Virginia locations: Mercedes-Benz of Richmond and Mercedes-Benz of Midlothian. As the primary contact for technical assistance, you will play a vital role in resolving technical challenges and ensuring the efficiency and reliability of our IT systems.The Ideal CandidateWe seek an enthusiastic problem solver with a customer-centric approach. You should possess experience in IT support, have excellent communication skills, and thrive in a fast-paced work environment. Collaboration is key, and you should be proactive in suggesting improvements to systems and processes.Key Responsibilities∙ Act as the first point of contact for technical support through phone, email, and our ticketing system.∙ Deliver remote support utilizing RMM tools (e.g., ConnectWise Automate).∙ Install, configure, and maintain desktop hardware, software, and peripherals.∙ Oversee user accounts, permissions, and access controls.∙ Diagnose and resolve issues with desktops, laptops, and printers.∙ Escalate unresolved issues to senior IT staff as necessary.∙ Provide clear information regarding company IT services and products.∙ Propose enhancements to IT procedures and user experience.∙ Document support issues, solutions, and feedback in a clear and concise manner.∙ Occasionally provide after-hours support during project rollouts or system upgrades (nights/weekends/holidays).∙ Communicate effectively in English (additional languages are a bonus).Qualifications∙ 1–4 years of experience in a help desk or IT support role.∙ Strong troubleshooting and analytical capabilities.∙ Detail-oriented with exceptional organizational skills.∙ Valid driver's license and reliable transportation.∙ Relevant certifications (e.g., CompTIA A+, Network+, MCP) are advantageous.∙ Pursuing or holding a degree in IT, Computer Science, or a related field is a plus.What We Offer∙ Competitive salary commensurate with experience and performance.∙ Comprehensive benefits package including medical, dental, vision, and retirement plans.∙ 401(k) with company matching.∙ A collaborative and supportive team culture.∙ Opportunities for professional growth and career advancement.∙ Employee discounts on company products.Apply Today!If you are passionate about technology and eager to join a growing IT team, we invite you to apply. Please submit your resume for consideration. We appreciate your interest and will reach out to qualified candidates for the next steps.

Sep 25, 2025
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the-blue-rock logo
Full-time|On-site|Richmond, Victoria, Australia

The Blue Rock is seeking a Customer Success Manager to support clients using our SaaS solutions in the facilities management sector. Based in Richmond, Victoria, this role focuses on guiding customers through onboarding, training, and ongoing support as our software continues to grow and evolve. What You’ll Do Client Onboarding and Training Lead onboarding and implementation for new clients, including needs assessments and delivering training sessions both online and in person. Travel interstate as needed to provide on-site training and ensure clients are set up for success from the start. Collaboration Across Teams Work closely with product and engineering teams to address client issues, share feedback, and support product improvements. Stay engaged with clients after onboarding through regular check-ins, updates, and training on new features. Customer Support and Issue Resolution Respond to customer inquiries via live chat, email, and phone. Take responsibility for customer-reported issues, assist with troubleshooting, and ensure timely resolution. Partner with the Head of Customer Success and colleagues to identify and implement process improvements for onboarding and ongoing service. Knowledge Base and Documentation Help create and maintain technical documentation, including knowledge base articles and troubleshooting guides, to support client self-service. Product Updates and Communication Work with the marketing team to keep customers informed about new features, product updates, and enhancements through webinars, newsletters, and training materials.

Apr 20, 2026
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Axon Enterprise, Inc. logo
Full-time|On-site|Richmond, Virginia, United States

Axon Enterprise, Inc. seeks a Technical Account Manager II - Software Solutions to work with public safety clients in Richmond, Virginia. This position centers on helping organizations get the most value from Axon's software products. Regular travel is part of the role. Key responsibilities Guide clients through the process of implementing Axon software products Assist customers as they adopt and use various Axon solutions Collaborate with clients to help them improve operational efficiency Provide responsive service and technical support to address client needs Who thrives in this role This position suits someone with a solid understanding of software, a knack for problem-solving, and strong communication skills when working with customers. Experience in technical account management or software support is beneficial.

Apr 23, 2026
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Healthcare Support Staffing, Inc. logo
Telephonic Triage Registered Nurse

Healthcare Support Staffing, Inc.

Full-time|Remote|Richmond

Join our passionate team as a Telephonic Triage Registered Nurse, where you will play a pivotal role in delivering exceptional care to patients over the phone. You will utilize your nursing skills to assess patient needs, provide guidance, and ensure timely interventions, all while working remotely from the comfort of your home.

Nov 30, 2015
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Centria Autism logo
Full-time|On-site|Richmond, Virginia, United States

Centria Autism seeks a Spanish Speaking Behavior Technician in Richmond, Virginia. This role centers on supporting individuals with autism and their families, focusing on building positive behaviors and encouraging greater independence. Main responsibilities Work directly with clients, following personalized behavior intervention plans. Assist families by reinforcing strategies that improve communication and daily living skills. Promote positive behaviors and help clients gain more independence in their routines. Role focus This position requires Spanish language skills to effectively communicate with clients and families. The Behavior Technician plays a key part in helping clients achieve meaningful progress in daily life.

Apr 23, 2026
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Conseil Scolaire Francophone de la Colombie-Britannique logo
Social Training Counselor (0.2000 FTE)

Conseil Scolaire Francophone de la Colombie-Britannique

Part-time|On-site|Richmond

The Conseil Scolaire Francophone de la Colombie-Britannique is hiring a Social Training Counselor for its Richmond campus. This part-time role (0.2000 FTE) centers on helping students develop social skills and navigate challenges during their time at school. Key Responsibilities Support students as they strengthen their social abilities Assist individuals facing educational or personal difficulties Encourage positive growth and a welcoming atmosphere within the school community Position Details Part-time: 0.2000 FTE Based in Richmond Flexible schedule to help maintain work-life balance

Apr 28, 2026
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firsthand logo
Full-time|$22/hr - $22/hr|On-site|Richmond, Virginia

At firsthand, we are dedicated to empowering individuals living with serious mental illness (SMI) through our comprehensive support system. Our team of peer recovery specialists, benefits experts, and clinicians collaborate to meet individuals where they are, guiding them on a transformative journey toward healthier living. Our team members leverage their personal experiences to foster trust and assist individuals in reconnecting with essential healthcare services, while also minimizing unnecessary healthcare usage. Together with our health plan partners, we are reshaping the societal support system for those most affected by SMI. We are building a passionate team of problem-solvers ready to address significant healthcare challenges. This role transcends mere employment—it is a vocation. Daily, you will engage in purposeful work, gain insights from driven colleagues, and thrive in an environment that promotes continuous learning, creativity, and enjoyment. We chose the name firsthand because we believe that personal experience is invaluable for establishing trust and forging meaningful connections. Although this position is advertised externally as a Peer Recovery Specialist—a widely acknowledged term—internally, we refer to it as a firsthand Guide (fG) or Core Guide. Within our peer-led framework, fGs play a vital role in outreach and engagement, assisting individuals with SMI in achieving and maintaining both behavioral and physical well-being. Trust is fundamental to our mission, and fGs are uniquely positioned to connect with those who have disengaged from, or never accessed, necessary services and supports to enhance their quality of life. This role embodies the expertise of a Peer Recovery Specialist, enriched by our unique approach and mission in every interaction.The Core Guide collaborates closely with other members of the firsthand Care Team to promote holistic health and wellness. This role involves liaising with clinicians and other support personnel to ensure individuals receive the assistance they need. fGs serve as the primary contact for individuals, helping them organize appointments, advocate for their needs, and establish and achieve personal goals.

May 4, 2026
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A. O. Garcia Agency logo
Full-time|Remote|Richmond, Kentucky

A. O. Garcia Agency seeks a Client Services Associate to help maintain strong client relationships and support daily client needs. This fully remote position is based in Richmond, Kentucky, or the surrounding area. Key responsibilities Communicate with clients through phone, email, and online platforms Address client questions and resolve concerns as they arise Provide dependable service to ensure positive client experiences Location details This role is remote, but applicants should reside in or near Richmond, KY.

Apr 20, 2026
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CaptiveAire Systems, Inc. logo
Full-time|$70K/yr - $100K/yr|On-site|Richmond,VA

Position Summary:We are looking for a dynamic and motivated Technical Sales and Field Service Engineer to join our innovative sales team. This role is pivotal in expanding our business relationships with existing clients while also driving the development of new opportunities. You will engage in applications engineering, provide robust sales support, and conduct field service work. Our ideal candidate thrives in a results-oriented, fast-paced environment.As part of this role, you will undergo extensive formal training and mentorship, allowing you to deepen your knowledge of CaptiveAire products, our go-to-market strategies, application engineering processes, and effective business development and sales techniques.

Jan 27, 2026
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Acorn Health logo
Full-time|$19/hr - $19/hr|On-site|Richmond, Virginia, United States

Acorn Health is a leading provider of Applied Behavioral Analysis (ABA) treatment, committed to delivering exceptional care and outcomes for our clients. Our mission is to set the standard in integrity and quality within the ABA field, focusing on the unique needs of each child. We collaborate closely with families to foster lasting, impactful results. We recognize that our employees are our greatest asset, and we are dedicated to their growth and well-being.We invite you to be part of a family of ABA treatment providers who prioritize shared values and a deep commitment to improving the lives of children with Autism. Every interaction reflects our Five Core Values, as we strive to provide the highest level of service and care.Are you enthusiastic about making a positive impact on the lives of children on the autism spectrum? Do you thrive in a supportive environment that fosters professional development? Are you ready to embrace your playful side while delivering evidence-based treatments? If you find joy in making a difference, we want to hear from you!Acorn Health is actively seeking dedicated Registered Behavior Technicians (RBTs) to join our passionate team! We are focused on empowering children with Autism to lead fulfilling and independently functional lives.

Feb 18, 2026
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Daniels Sharpsmart logo
Customer Service Advocate

Daniels Sharpsmart

Full-time|On-site|Richmond, VA

Join our dedicated team at Daniels Sharpsmart as a Customer Service Advocate, where your passion for helping others will shine. In this role, you will be the first point of contact for our customers, assisting them with inquiries and ensuring their experience is seamless and enjoyable. Your ability to communicate effectively and empathetically will be key in building strong relationships with our clients.

May 4, 2026
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hellobackpack logo
Full-time|Remote|Alexandria, VA; Arlington, VA; Chesapeake, VA; Clinical Practice- Remote; Fairfax, VA; Lynchburg, VA; Norfolk, VA; Remote Clinical Practice - Virginia; Richmond, VA

hellobackpack seeks a Licensed Mental Health Therapist to provide teletherapy services for clients across Virginia. This position offers flexibility, allowing work from several cities or from a remote clinical practice within the state. What you will do Conduct virtual therapy sessions with individuals seeking mental health support. Help clients navigate personal challenges and encourage resilience and recovery. Offer therapeutic guidance, coping tools, and ongoing support to promote well-being. Work locations Alexandria, VA Arlington, VA Chesapeake, VA Fairfax, VA Lynchburg, VA Norfolk, VA Richmond, VA Remote clinical practice within Virginia hellobackpack connects therapists and clients through remote sessions, focusing on accessible mental health care throughout Virginia. The team values compassionate support and aims to make therapy available in communities statewide.

Apr 24, 2026

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