Business Development Specialist - Technical Proposals

Join our dynamic team at star-sa as a Business Development Specialist – Technical Proposals. This pivotal role within our Business Development department focuses on crafting exceptional, compliant, and competitive technical proposals in response to various RFPs, RFQs, and tenders across diverse sectors. The ideal candidate will spearhead the technical writin…

As a Technical Sales Consultant specializing in AI & Analytics, you will play a pivotal role in propelling revenue growth through the identification and development of strategic opportunities within ZainTECH’s cutting-edge Intelligent solutions portfolio. This encompasses a diverse range of offerings, including AI Readiness, Data Governance, Advanced Analytics, Generative AI, and Agentic AI.Your primary focus will be to engage with enterprise and government clients across the MENA region, addressing their business challenges and positioning AI and analytics solutions that yield tangible outcomes such as enhanced revenue, improved operational efficiency, and reduced risk. Collaborating closely with Account Managers, presales specialists, and partner ecosystems, you will take ownership of pipeline development, deal progression, and the successful closure of AI-related opportunities.

Expertly repair, restore, and replace damaged body panels and structural components of vehicles.Execute denting, welding, and precise alignment work to ensure vehicle integrity.Prepare vehicles for painting and perform paintwork as required to achieve high-quality finishes.Ensure that all completed work adheres to the workshop's quality standards and protocols.Adhere to safety procedures while operating tools and handling materials to maintain a safe working environment.Respect project timelines and deliver impeccable quality in every task undertaken.Contribute to achieving workshop targets by ensuring timely and quality repairs on vehicles.

Take charge of the complete support operating model for AI and enterprise technology solutions, guaranteeing seamless operations following handover through well-defined SLAs, rigorous support processes, and professional client interactions.Key ResponsibilitiesSupport Governance & SLA Ownership:Define, finalize, and enforce Support SLAs which include:Coverage windowsResponse and resolution timesEscalation levels and responsibilitiesEnsure SLAs align with contracts, CoCs, and client expectations, avoiding verbal assumptions.Serve as the sole owner of support accountability, resolving ambiguities among PMs, technical teams, and clients.ITIL-Aligned Support Operations:Establish and oversee ITIL-based support workflows, including:Incident managementService request handlingEscalation and major incident managementRoot Cause Analysis (RCA)Implement a systematic ticketing, triage, and prioritization model between internal teams and clients.Prevent informal support requests from bypassing established processes.Client Communication & Escalation Control:Lead all client-facing support communications with clarity and professionalism.Manage high-pressure incidents without impacting project delivery or executive attention.Ensure escalations are:Evidence-basedSLA-referencedClearly actioned with responsible parties and timelinesSupport Execution & Team Leadership:Lead and coordinate the technical support team to ensure:Timely response and resolutionConsistent communication standardsClear handover between shifts and teamsAct as the operational bridge connecting:SupportEngineering / AI teamsPMO (when delivery impact exists)Reporting & Continuous Improvement:Generate support performance reports, covering:SLA complianceIncident trends and recurring issuesRoot causes and corrective actionsDrive continuous improvement initiatives aimed at:Reducing recurring incidentsEnhancing system stabilityBoosting client satisfactionKnowledge Management & Readiness:Establish and maintain a support knowledge base, including:Known issuesWorkaroundsEscalation guidesEnsure support readiness before go-live:System handover completedDocumentation validatedSupport scope clearly defined

Join our dynamic team at Pixomondo as a Virtual Production Technician, where you will play a crucial role in operating and maintaining our Motion Capture Systems throughout Pre and Principal Production phases. Your expertise will ensure that all Virtual Production systems remain stable and efficient, while you provide troubleshooting support tailored to the Engineering Team's needs.Key Responsibilities: Perform regular maintenance and oversight of Virtual Production and MoCap systems, including cameras, tracking objects, cabling, and audio-visual signal flow. Work closely with the camera department on set to execute calibration workflows between takes or lens adjustments. Assist in the daily calibration of the motion capture and LED volume, while addressing and resolving any calibration challenges. Communicate any changes in camera status or setup to the Virtual Production team efficiently. Collaborate with the VP Supervisor, other operators, technicians, and crew to ensure quality assurance in motion capture and system stability. Troubleshoot technical issues and implement solutions to maintain uninterrupted operation of motion capture systems and workstations. Stay informed of the latest advancements and best practices in ICVFX motion capture technology to enhance Virtual Production workflows.

Join our esteemed team as a Technical Office Engineer, where you will play a crucial role in driving the success of our high-end swimming pool, jacuzzi, and sauna projects. Your expertise will be essential in preparing, reviewing, and managing all technical documentation, ensuring that every detail meets our rigorous standards and client expectations.Key Responsibilities:Develop and review detailed shop drawings for swimming pool, jacuzzi, and sauna systems.Analyze architectural, mechanical, and electrical drawings to achieve seamless coordination across all disciplines.Create accurate quantity take-offs (BOQ) and comprehensive material schedules for projects.Review and validate datasheets, catalogs, and technical certificates from suppliers.Prepare and manage Requests for Information (RFIs) with consultants and clients.Provide technical support to site teams, proactively resolving issues encountered during project execution.Oversee the implementation of technical revisions and variations, ensuring documentation is always up to date.Collaborate closely with suppliers and manufacturers to select equipment that aligns with approved specifications.Guarantee all work complies with both project specifications and local/international standards.Compile technical reports and maintain meticulous documentation for all project records.Engage in technical coordination meetings with all project stakeholders.

Join us at Pure Storage as we revolutionize the data storage landscape. Lead with visionary ideas, collaborate with the brightest minds in the industry, and be part of a team that is defining the future of technology.If you’re ready to make a significant impact and embrace countless opportunities, we invite you to apply and help us shape the tech world.ARE YOU READY FOR THIS EXCITING CHALLENGE?As a Technical Design Architect (Active Cluster & Cloud) (TDA-ACC), your role will leverage your deep technical expertise in replication, clustering, cloud solutions, and data migration. You will deliver exceptional implementation capabilities and technical guidance to our customers and sales teams, driving sales success. Collaborating across various departments, including Sales, Product Marketing, and Engineering, you will scope and promote Professional Services solutions tailored to diverse customer needs. By understanding the unique business requirements and technical environments of our clients, you will craft and present customized solutions while actively participating in the implementation of replication, clustering, and migration solutions across the EMEA region. This role encompasses both pre-sales and delivery functions, allowing you to adapt to the demands of the moment.YOUR RESPONSIBILITIES INCLUDE...Engaging with clients to identify their technical requirements related to specific products and market solutions, including replication best practices and disaster recovery strategies.Providing post-sales support for the implementation of professional services solutions that have been sold.Offering technical consultation and training to sales teams on new replication and data migration offerings.Participating in customer evaluations and proof of concepts on Pure systems.

Squadio is a leading global IT service provider based in Riyadh, KSA, specializing in remote-first solutions. We have established delivery centers in Egypt and Saudi Arabia, with a talented team distributed across Tunisia, Egypt, Palestine, Nigeria, and India. Founded in 2011 as Ibtikar Technologies, we have successfully evolved from a mobile application development company to a trusted partner for startups and organizations eager to manage their engineering teams remotely, ensuring our engineers meet the highest standards through rigorous vetting.Job OverviewWe are looking for an enthusiastic and meticulous SAP Technical Expert to become an integral part of our dynamic team. The successful candidate will possess strong analytical skills and exceptional communication abilities.Key Responsibilities• Enhance customer interactions with our Marketplace platform prior to the introduction of new services by:o Developing comprehensive profiles of various customer segments, focusing on demographics, behaviors, needs, and preferences.o Analyzing customer feedback obtained from surveys, reviews, and multiple channels.o Compiling reports that identify key themes, trends, and areas for enhancement based on customer insights.o Creating actionable strategies to address identified challenges and improve facets of the customer experience.o Defining and monitoring key performance indicators (KPIs) related to customer experience, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES).o Designing innovative or refined service experiences, including prototypes and pilot initiatives.o Developing programs and strategies to bolster customer retention and foster long-term loyalty.o Documenting best practices and guidelines to deliver exceptional customer experiences consistently.Qualifications Fluent in Arabic Demonstrated expertise in SAP Hybris Proven experience with SAP S/4 HANA Benefits 12-month renewable contract Opportunity to work onsite with a prestigious client in Riyadh, KSA Comprehensive medical insurance coverage

We are excited to announce a job opening for a Mechanical Technician for a 6-month shutdown project in the oil and gas sector.As a Mechanical Technician, you will be responsible for:Performing maintenance, disassembly, inspection, repair, and reassembly of both rotating and static mechanical equipment, including:Pumps (centrifugal and reciprocating)CompressorsGearboxesTurbinesMixersFin-Fan unitsID and FD FansBlowers and various types of fansExecuting precision alignment of rotating machinery using dial indicators and laser alignment tools.Conducting thorough inspections and troubleshooting to identify faults or wear.Replacing defective components such as seals, bearings, gaskets, shafts, couplings, and mechanical seals.Accurately following technical drawings, isometric schematics, and job packages.Providing support for mechanical operations during shutdowns, turnarounds, and emergency maintenance tasks.Working safely in accordance with SABIC's permit-to-work system, including LOTO procedures, confined spaces, and hot work guidelines.Collaboration with electrical, instrument, and rigging teams to execute integrated work packages effectively.Ensuring that tools, equipment, and materials are properly maintained and handled.

Join an innovative team at ananinja as an IT Service Desk Specialist. In this pivotal role, you will be the frontline for IT support, efficiently resolving technical issues and managing service requests to facilitate seamless business operations.Key Responsibilities:Respond to IT incidents through ticketing systems, providing top-notch first-line support.Diagnose and troubleshoot hardware, software, and network issues across various devices including desktops, laptops, and printers.Resolve issues promptly within SLA and escalate complex cases to the appropriate teams.Manage user accounts including creation, access management, and password resets.Assist in onboarding and offboarding processes for users.Install, configure, and maintain IT devices and assets to ensure operational efficiency.Document processes, maintain records, and generate reports for IT management.Deliver user support and training on basic IT concepts and systems.Advocate for cybersecurity best practices and heighten awareness among users.Analyze recurring issues and propose actionable improvements.

Role overview petroapp is hiring an IT Support Specialist based in Riyadh, Saudi Arabia. This role requires at least one year of relevant experience. The specialist will help keep IT systems reliable, respond to technical problems, and support users across the company. Day-to-day work involves troubleshooting and maintaining both hardware and software to ensure smooth operations. Main responsibilities Deliver technical support to end-users both onsite and remotely. Diagnose and resolve issues with hardware, software, and networks. Install, configure, and maintain computer systems and applications for optimal performance. Provide ongoing support for IT systems, especially within Windows Server environments. Address Windows Server tasks such as Active Directory, DNS, DHCP, Group Policy, user access, and server performance. Manage client connectivity through LAN, Wi-Fi, and VPN solutions. Monitor system performance to maintain availability and reliability. Troubleshoot and support network infrastructure and connectivity issues. Document technical issues, solutions, and IT procedures clearly. Assist with system upgrades, patches, and security updates as needed. Requirements At least 1 year of relevant IT support experience. Experience supporting Windows Server environments.

We are seeking a dynamic IT Manager to spearhead and oversee the IT operations within our organization. This pivotal role is essential for ensuring the stability, security, and efficiency of our IT systems. The focus will be on enhancing cybersecurity measures, managing network infrastructure, and providing robust technical support to facilitate business continuity and achieve our organizational objectives.Key Responsibilities: Administer and uphold the company’s IT infrastructure, including servers, networks, systems, and hardware. Direct cybersecurity operations, which encompass: Formulating and implementing IT security policies and protocols. Vigilantly monitoring and responding to security threats and incidents. Safeguarding data protection and ensuring compliance with relevant security standards. Supervise and manage network systems (LAN, WAN, VPN, Firewalls, Switches) to guarantee optimal performance and availability. Lead and mentor the Technical Support team, ensuring prompt resolution of technical issues and service requests. Develop and execute IT strategies that align with business goals. Manage relationships with IT vendors, service providers, and associated contracts. Generate regular reports detailing IT performance, risks, and system availability. Ensure that data backup processes and disaster recovery plans are established and rigorously tested. Facilitate digital transformation initiatives and system upgrades.

Cognition builds end-to-end software agents using applied AI, including Devin (an AI software engineer) and Windsurf (an AI-native IDE). The team draws on backgrounds from organizations like Scale AI, Palantir, Google DeepMind, and Tesla, with a focus on advancing AI for practical, real-world use. The Account Director - KSA role is based in Riyadh and centers on securing and activating enterprise customers across the Kingdom of Saudi Arabia. This position drives revenue growth and delivers direct product feedback to Cognition’s internal teams, shaping the direction of AI solutions in the region. Close collaboration with engineering, product, and sales teams is essential to refine the sales process and accelerate Cognition’s regional expansion. What you will do Oversee the full sales cycle for early-stage and enterprise clients, from prospecting to closing and activation. Engage with C-suite executives and technology stakeholders within complex organizations. Create and execute strategies for sourcing leads, demonstrating product value, and closing deals with multiple decision-makers. Understand customer technical challenges and priorities, identifying strong use cases for Devin within large technology teams. Spot new opportunities within customer organizations and share insights with Cognition’s product and engineering teams. Focus on generating pipeline revenue and help build a high-performing technical sales organization to bring Devin to market. Requirements Significant experience selling complex technical solutions, ideally with a background in software engineering. Ability to perform well in high-pressure, rapidly changing environments and maintain resilience in pursuit of ambitious targets.

Join our dynamic team as an IT Help Desk Support Specialist! You will be the first point of contact for technical assistance, providing support for computer systems, hardware, and software. Your expertise will be crucial in resolving user queries and system issues promptly and professionally, ensuring that our operations run smoothly.

Join our dynamic Operations team at ananinja as a POS Installation & Activation Specialist. In this pivotal role, you will be responsible for the deployment and activation of POS devices at our partner locations, ensuring they are operational and ready for use.Your day-to-day activities will include on-site installations, troubleshooting technical issues, training partners, and facilitating smooth device activations within defined service level agreements (SLAs).Key Responsibilities• Travel to partner locations to install and activate POS devices.• Configure devices for optimal system setup and connectivity.• Perform device testing and verification of activation.• Provide training to partners and their staff on basic device use and operations.• Identify and resolve technical issues on-site, including hardware, connectivity, and software problems.• Replace or reconfigure devices as necessary.• Maintain documentation of installation activities and update activation workflows.• Collaborate with Sales, Operations, and Technical teams to troubleshoot and resolve issues.• Ensure that installations and issue resolutions are completed within SLA timelines.

As a Senior Sales Engineer at Datadog, you will play a pivotal role in delivering technical expertise through impactful sales presentations, engaging product demonstrations, and facilitating technical evaluations (POVs). Your contributions will help qualify and close opportunities with customers and partners while providing valuable insights to the product team to prioritize features informed by customer, competitor, and partner feedback. At Datadog, we cherish our vibrant office culture, fostering relationships, collaboration, and creativity. We embrace a hybrid work model to enable our Datadogs to achieve a harmonious work-life balance that suits them best. Key Responsibilities: Collaborate closely with the Sales team to effectively communicate Datadog’s value proposition, vision, and strategic direction to customers. Lead technical engagement with customers during the trial phase, articulating Datadog’s value based on their activities and resolving any identified concerns. Close complex opportunities using advanced technical skills and competitive knowledge. Conduct product and technical briefings/presentations for prospective clients. Maintain comprehensive notes and feedback in CRM regarding customer insights, including wins and losses. Engage proactively with customers and Datadog teams to discuss product feedback and competitive landscape. Who You Are: You have a passion for educating customers on meaningful observability risks and can develop and execute evaluation plans collaboratively. You possess strong written and verbal communication skills, enabling you to articulate both the business benefits and technical advantages of our offerings.

As the Facilities Maintenance Supervisor, you will play a crucial role in managing the upkeep and functionality of all company facilities, systems, and equipment. This position calls for a proactive and technically adept individual who can efficiently oversee maintenance operations, lead a dedicated team of technicians, and ensure that all facilities are maintained at the highest operational standards.We are looking for a candidate with substantial experience in projects within Riyadh, who brings essential technical knowledge and on-site maintenance skills to enhance the company’s operations.Key Responsibilities:Manage and supervise all maintenance activities across company facilities including offices, furniture, electrical, mechanical, HVAC, and plumbing systems.Oversee office arrangements, setups, and furnishings to ensure all areas are functional and well-maintained.Lead a team of maintenance technicians and laborers, ensuring that daily tasks are completed efficiently, safely, and in compliance with standards.Develop, implement, and monitor preventive maintenance schedules for all facility systems and assets.Conduct inspections to identify maintenance needs and oversee timely, quality repairs.Source and collaborate with suppliers, contractors, and service providers for maintenance projects and office renovations.Effectively manage maintenance budgets, inventory of spare parts, materials, and vendor contracts.Ensure compliance with company policies, safety regulations, and quality standards.Support facility enhancements, office expansions, renovations, and improvement initiatives.

About UsAt Cohere, we are on a mission to amplify intelligence for the betterment of humanity. We specialize in training and deploying cutting-edge models that empower developers and enterprises to create AI-driven solutions, revolutionizing experiences in content generation, semantic search, retrieval-augmented generation (RAG), and intelligent agents. Our commitment to advancing AI technology is crucial for its widespread acceptance and utilization.We take immense pride in our creations. Each team member plays a vital role in enhancing the capabilities of our models and maximizing the value we deliver to our clients. Our culture emphasizes hard work and agility, always prioritizing our customers’ needs.Cohere is comprised of a talented group of researchers, engineers, and designers who are passionate about their work. We believe that diversity of thought and experience is essential to crafting exceptional products.Join us in our mission to shape the future of AI!Why This Role is CrucialAs a Senior Member of Technical Staff within our Applied Machine Learning team, you will collaborate directly with clients to swiftly identify their most pressing challenges and develop innovative solutions utilizing Large Language Models. Your creativity, technical prowess, and problem-solving skills will be vital in bridging the final gaps in Enterprise AI adoption. You will have the opportunity to deliver products with the agility and impact of a startup CTO or CEO, disrupting major industries and institutions!Your Responsibilities Will Include:Leading and executing large-scale projects from brainstorming to production, ensuring cross-functional collaboration across engineering, product, and other teams.Mentoring and guiding a geographically dispersed team of engineers, identifying opportunities for improvement and strategic initiatives for our models.Collaborating closely with product teams to design effective solutions.Fostering partnerships with external organizations.Supporting our legal department in the preparation of patents for developed intellectual property.Joining us at this critical juncture means you will have the opportunity to influence our developments and wear multiple hats!You May Be a Great Fit If You Have:A proven track record of leading machine learning teams in applied research and production environments.Experience in establishing and executing technical strategies for developing new products or refining existing ones.Demonstrated skill in working collaboratively with cross-functional teams to deliver impactful solutions.

As a Senior IT Support Specialist at ananinja, you will play a pivotal role in ensuring the smooth operation of IT services across all company locations. Your expertise in delivering exceptional technical support and resolving intricate issues will be crucial. In this leadership position, you will supervise the IT support team, collaborate with various business and operational functions, and implement ITIL-based best practices to maintain service continuity, promoting efficient business operations within our dynamic retail and warehouse environment.

Job Overview:We are seeking a dedicated and highly skilled Field Service Engineer to join our team in Riyadh. As an expert in non-intrusive detection technologies, you will play a critical role in maintaining and supporting our advanced products. You will be a team player, eager to collaborate and share knowledge with peers, ensuring top-notch customer satisfaction.Key Responsibilities:Troubleshoot, service, install, and repair equipment at customer sites across the Middle East.Maintain comprehensive field service logs and documentation.Conduct operator-level training for end users and assist Technical Support staff when not on travel.Engage in special projects and follow up with customers to ensure systems are functioning optimally.Drive customer satisfaction by addressing service repair needs in a timely manner.Document all maintenance and repair works accurately and submit reports on time.Skills and Qualifications:An Associate's Degree or equivalent technical training in Electrical/Electronic Engineering.2-3 years of experience in troubleshooting and repairing electrical and electronic systems.Strong communication skills and a commitment to customer service.Proficiency in PC applications including MS Word, Excel, and PowerPoint.Willingness to travel extensively and adapt to special projects as required.