Patient Experience Specialist

Join our dedicated team as a Patient Experience Specialist, where you will play a crucial role in enhancing patient satisfaction and ensuring a positive healthcare experience. In this dynamic position, you will engage with patients, addressing their needs and concerns while collaborating with healthcare professionals to deliver exceptional service.

Role overview The Guest Experience Associate at Placemakr's 606 North Presa Street location in San Antonio plays a key part in making every guest feel welcome and cared for. This role is all about creating a smooth, personal experience from arrival to departure. What you will do Welcome guests as they arrive and assist with check-in and check-out procedures Answer questions and handle requests throughout each guest's stay Share local recommendations to help guests get the most out of their visit Collaborate with team members to resolve any issues promptly and professionally What matters here Strong service mindset and careful attention to detail Comfort engaging with guests and addressing a range of needs Ability to stay organized and flexible, especially during busy times

As a Client Experience Coordinator at Alpha Insight Inc., you will play a crucial role in enhancing the overall client journey. Your primary responsibilities will include engaging with clients, addressing their inquiries, and ensuring their satisfaction with our services. You will collaborate closely with various departments to deliver tailored solutions that meet client needs.

Aura is dedicated to creating a safer online experience. As our lives become increasingly digital, Aura's innovative suite of intelligent safety products empowers millions of customers to protect themselves against digital threats. Our rapid growth is a testament to our commitment, and our global team of over 400 is led by experienced leaders who have successfully transformed startups into multi-billion dollar enterprises.Join us in building a safer internet! About the Role:The Customer Experience Supervisor plays a vital role in supporting senior leadership by managing daily operations and overseeing the Customer Care team within our Call Center. This position is remote but candidates must reside within 50 miles of the San Antonio, TX city center.Day-to-Day Responsibilities:Conduct billing and credit research to effectively resolve customer inquiries.Review and approve customer credit requests.Act as a liaison between the Service Center and clients, as well as between departments.Analyze daily call reports, maintain spreadsheets, and share statistics with the Service Center team and management.Provide coaching to agents on performance and operational challenges.Monitor team performance monthly to uphold quality standards.Develop, coach, and reinforce training programs.Facilitate departmental team meetings.Resolve escalated customer issues and calls as needed.Maintain technical proficiency in all systems necessary for supervising the assigned team.Participate in inter-departmental meetings and provide feedback.Set clear expectations and goals for team members.Support career development discussions with team members to foster professional growth.Generate innovative ideas to enhance business growth and efficiency.

Overview As a recognized expert in Geographic Information Systems (GIS), you possess a unique talent for selecting the most suitable analysis tools for diverse challenges. Your innovative solution-building skills inspire enthusiasm in others about the transformative potential of GIS technology. Join the Geo Experience team at Esri to guide customers through their most intricate business issues. Utilize your analytical abilities to showcase the distinct patterns, trends, and insights that GIS technology unveils. At Esri, we prioritize our customers' success and foster an environment where you can excel and collaborate with clients within a culture that values creativity, teamwork, and passion.

Join our dynamic team at dev2 as a Tax Professional (CPA) working remotely. We are seeking a highly motivated individual with a minimum of 2 years of paid tax experience to provide exceptional tax services to our diverse client base. You will leverage your expertise to deliver comprehensive tax solutions and ensure compliance with the latest tax regulations.

Join our dynamic team at KIPP Texas Public Schools as an Attendance & PEIMS Specialist. In this vital role, you will be responsible for managing student attendance data and ensuring compliance with the Public Education Information Management System (PEIMS). Your expertise will help us maintain accurate records and enhance student support, contributing to our commitment to educational excellence.

Join SpawGlass as a Senior Proposal Specialist and take the lead in strategic proposal development while managing impactful marketing initiatives that enhance our competitive edge in securing projects. Your role will involve crafting persuasive RFQ/P responses, producing interview materials, developing pursuit collateral, and creating GMP packages, as well as coaching teams and overseeing award submissions.You will uphold CRM accuracy, manage content libraries, and provide analytical reporting that shapes our marketing strategies. By collaborating closely with operations, preconstruction, and leadership, you will gather insights that strengthen our proposals. Additionally, you will mentor marketing team members and facilitate training and engagement programs across our offices. We seek individuals who possess exceptional storytelling abilities, a collaborative spirit, and a strategic approach to elevate our pursuits and ensure the best construction experience for our clients.

Join our dynamic team at dev2 as a Remote Tax Professional! We are seeking a dedicated individual who possesses a minimum of 2 years of paid tax experience. In this role, you will be responsible for providing exceptional tax services and guidance to our clients. Your expertise will help individuals and businesses navigate complex tax regulations and maximize their returns.

Join our dynamic team at bcforward as a Buyer, where your skills in procurement will contribute to the company’s success. As a key player in our purchasing department, you will be responsible for sourcing, negotiating, and acquiring products and services that meet our operational needs. Your expertise in vendor management and market analysis will drive cost efficiencies and enhance our supply chain.

Join our dynamic team at bcforward as a Procurement Specialist! In this role, you will be responsible for managing the procurement process, ensuring timely and cost-effective acquisition of goods and services. You will collaborate with various departments to understand their needs, negotiate contracts, and maintain supplier relationships.

Responsibilities:As a Compensation Specialist, you will lead and actively engage in the design, implementation, and management of comprehensive compensation plans and policies that align with our strategic business objectives. You will serve as a primary strategic advisor representing the Total Rewards team, particularly in acquisition integration efforts and the global rollout of the Workday HCM system.This role reports directly to the Americas ASC Total Rewards Senior Manager, focusing on planning, organizing, coordinating, and managing Total Rewards service delivery to ensure an exceptional customer experience. You will exercise discretion in decision-making and act as a subject matter expert in HR-managed policies within the Americas ASC Total Rewards framework.Key responsibilities include:Supporting the Customer Interaction Center (CIC) by developing and refining call scripts and managing tier 2 inquiries.Collaborating cross-functionally with the Center of Excellence (CoE) on all compensation-related matters, including base pay, incentives, and market pricing.Overseeing data management and integrity in Workday, ensuring accurate compensation setup, approvals, and related communications.Conducting annual pay reviews and generating analytics on performance and compensation metrics.Ensuring compliance with federal and state compensation laws and regulations.

Join WGC as a Purchasing Specialist and play a vital role in managing procurement processes and ensuring the seamless acquisition of goods and services. You will be responsible for negotiating with suppliers, analyzing market trends, and maintaining optimal inventory levels. Your expertise will contribute to our operational efficiency and overall success.

Join Alpha Insight Inc. as a Communications Specialist and play a key role in crafting and delivering engaging content that resonates with our diverse audience. You will be responsible for developing communication strategies, managing public relations, and creating compelling narratives that highlight our brand's mission and values.

Join Rexel Inc. as a Quotations Specialist, where you will play a key role in supporting our sales team by preparing accurate and timely quotations for our clients. Your meticulous attention to detail and strong organizational skills will ensure that we meet our customers' needs effectively. This is an excellent opportunity to develop your career in a dynamic and fast-paced environment.

Join our dynamic team at bcforward3 as a Procurement Specialist. In this role, you will be responsible for managing the procurement processes, ensuring the timely and cost-effective acquisition of goods and services. You will collaborate with cross-functional teams to identify purchasing needs and develop strategies to optimize supply chain operations. Your expertise in vendor management and negotiation will be crucial in achieving our organizational goals.

Join an award-winning firm as a passionate Marketing Specialist and contribute to the success of our innovative design teams. LPA, recognized by the 2025 AIA Architecture Firm Award, is looking for someone with strategic insight and a keen eye for detail who loves to learn and collaborate. In this role, you will partner with talented colleagues across disciplines and locations to create compelling narratives that resonate with our clients. You will play a crucial role in our collaborative design process, developing proposals and impactful marketing materials for projects that transform lives through design.As a trailblazer in sustainable, high-performance architecture, LPA is a collective of designers, engineers, and researchers dedicated to eliminating carbon emissions. Be part of our mission to create a more equitable and livable future.Discover more:LPA AIA Firm Award Video LPA Catalyst Quarterly Magazine (Latest Edition) LPA Catalyst Magazine Archive

Join Ramboll as a Principal Air Quality Specialist, where you will lead critical projects aimed at improving air quality and environmental sustainability. In this role, you will leverage your expertise to guide teams in assessing air quality impacts and developing innovative solutions for our clients.

We are seeking a dedicated and skilled Information Systems Specialist to join our dynamic team at Jobs for Humanity. In this role, you will be responsible for managing and supporting our information systems to ensure they meet the needs of our organization and assist in driving our mission forward.The ideal candidate will possess strong analytical skills, a keen attention to detail, and a passion for technology and systems improvement. If you have a desire to make a difference and contribute to a workplace that values inclusivity, this is the opportunity for you!

Join our dynamic team at BCforward as a Data Entry Specialist. In this role, you will be responsible for accurately entering, updating, and maintaining data across various platforms. Your attention to detail and organizational skills will play a crucial role in ensuring the integrity of our data. This position offers an exciting opportunity to contribute to our operations and assist in streamlining processes.