Remote Client Support Manager
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Manager
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A. O. Garcia Agency
Are you driven by a desire to provide exceptional client support while enjoying the flexibility of working from home? Join us as a Client Support Manager at A. O. Garcia Agency, where you can achieve a harmonious work-life balance and foster your professional growth!Why You Should Apply:1. Enhanced Work-Life Integration: Work from the comfort of your home wi…
Global Elite Empire Consultants
If you’re fed up with: Requesting time off Enduring traffic jams Having a restricted income Then this opportunity might be your solution. We are looking for self-motivated individuals ready to gain control over their schedules and earnings by assisting clients who have expressed interest in their benefit options. This position involves no cold calling and no micromanagement; you simply follow a proven system that yields results based on your efforts. Responsibilities: Engage with clients who are interested in our services Guide them through their options clearly and effectively Assist them in setting up their benefits What We Offer: Work from home Flexible hours to suit your lifestyle Uncapped performance-based income Comprehensive training and ongoing mentorship Ideal Candidate:Someone who is ready to stop trading time for money and invest in their own success. *All interviews will be conducted via Zoom video conferencing. (Global Elite Empire Consultants is a third-party recruiting agency, not an insurance agency)
Global Elite Empire Consultants
Are you a bilingual professional eager to advance your career at your own pace? Join us as a Client Services Representative at Global Elite Empire Consultants, where your leadership potential and goal-oriented mindset can flourish in a dynamic, rapidly expanding environment.
Global Elite Careers
Imagine earning an additional $1,000 to $2,000 monthly—what impact could that have on your life? At Global Elite Careers, we are dedicated to connecting motivated individuals with opportunities in the financial services sector, all while working remotely and part-time. This role allows you to tap into the lucrative financial industry without sacrificing the safety of your current job. Whether you want to pay off your home sooner, treat your family to well-deserved vacations, or save for a comfortable retirement, committing just 20 hours a week from home can equip you with skills that can transform your future.As a Client Benefits Representative, you will craft personalized benefit solutions, helping secure your clients' financial futures. In this role, you can look forward to:• Engaging with clients through virtual communication, developing financial strategies that empower them.• Building long-lasting relationships with clients based on trust and understanding.• Staying abreast of industry trends to enhance your expertise.• Collaborating with a vibrant remote team that thrives on shared success.Benefits:• Work remotely from anywhere• Comprehensive training provided• A positive, energetic team atmosphere• Opportunities for rapid career advancement• Weekly payResponsibilities:• Manage inbound and outbound calls with clients• Schedule appointments for clients interested in our benefit offerings• Virtually present and clarify insurance products and benefit packages• Complete insurance product applications• Participate in ongoing, optional training sessions*All interviews will be conducted via Zoom video conferencing.(Global Elite Careers is a third-party recruiting agency, not an insurance agency.)
TITAN Environmental Solutions, Inc.
TITAN Environmental Solutions, Inc. is seeking a dedicated Client Relationship Manager to enhance and fortify connections within our valued client network. In this pivotal role, the Client Relationship Manager (CRM) is tasked with ensuring client satisfaction, retention, and fostering long-term loyalty through proactive engagement strategies. You will be responsible for developing thoughtful visit schedules and employing effective time management techniques to maximize responsiveness and elevate service quality. Additionally, the CRM will play a crucial role in promoting our brand identity, supporting marketing initiatives, and facilitating networking opportunities by actively participating in events that bolster visibility and relationship-building efforts.This position is designed to complement the efforts of our Account Executives by managing ongoing client relationships, thus allowing them to concentrate on expanding our client base. Responsibilities may evolve as the organization adapts and grows.
Are you an enthusiastic professional eager for a rewarding career that provides flexibility and growth? Join us at aogarciaagency! Enjoy the comfort of working from home with a customizable schedule that allows you to balance your personal and professional commitments effectively.Why Join Us?1. **Work-Life Balance**: Experience the liberty of a remote position where you can design your work hours to fit your lifestyle, ensuring you prioritize what matters most.2. **Supportive Culture**: Be part of a caring community that emphasizes work-life integration, offering the necessary support and flexibility to help you thrive in your career.3. **Mentorship & Career Development**: Benefit from mentorship from seasoned professionals dedicated to your success, empowering you to grow and excel in your role.What We’re Looking For:• A commitment to providing outstanding customer service experiences.• Excellent communication and interpersonal abilities.• A capability to motivate and lead teams to achieve exceptional results.• A drive for professional growth while maintaining a healthy work-life balance.If you are ready to pursue a rewarding career path that prioritizes flexibility, growth, and support, we invite you to apply! This is an incredible opportunity to work from home, enjoy a schedule that accommodates your lifestyle, and receive mentorship as you develop your career in client service leadership.Don’t let this opportunity pass you by! Apply now and take your next step towards a fulfilling career!*All interviews will be conducted via Zoom video conferencing.(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
QuantumSi is seeking a Senior Customer and Technical Support Manager in San Diego, CA. This position leads a committed support team focused on delivering strong customer service and technical assistance. Role overview The Senior Customer and Technical Support Manager shapes support strategies and works to improve the customer experience. The role involves managing a team, setting priorities, and ensuring that technical challenges are addressed promptly and thoroughly. Key responsibilities Lead and mentor the customer and technical support team Develop and implement support strategies to meet organizational goals Enhance customer experience by refining support processes Collaborate with cross-functional teams to resolve complex technical issues What you will bring Experience managing customer and technical support functions Ability to develop strategies that improve service quality Strong leadership skills and a collaborative approach
Jobs for Humanity
Join our dynamic team as a Remote Customer Support Representative at Jobs for Humanity, where you will play a vital role in ensuring our customers receive exceptional support. Your main responsibilities will include assisting customers with inquiries, resolving issues, and providing product information with a friendly and professional demeanor. This fully remote position offers the flexibility to work from anywhere while contributing to a mission-driven organization.
Integrated Resources Inc.
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Leverdemo-8
Join our dynamic team as a Client Onboarding Specialist, where your primary focus will be to facilitate the smooth integration of new clients into our platform. You will work closely with our Customer Success team to ensure that our clients have an exceptional onboarding experience.Lever, established a decade ago, is dedicated to revolutionizing the recruitment and hiring process. Our innovative hiring software is trusted by industry leaders like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify to enhance their talent acquisition strategies. We pride ourselves on our company culture and are honored to be named the top workplace in San Francisco and one of the best in the U.S. Our team, the "Leveroos", is our strongest asset, and we are committed to fostering their growth and success.[Insert General Job Description Here]
Integrated Resources Inc.
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stemxpert1
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Procom Services
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Artech Information Systems LLC
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ADF Medical Services Inc.
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The Shipyard
At The Shipyard, we pride ourselves on being a trailblazing independent agency dedicated to crafting performance-focused brands that resonate with audiences. By blending innovative strategies with traditional frameworks, we empower brand and marketing initiatives that are not only bold but also backed by data.Our unique approach enables us to seamlessly connect creative brilliance with consumer insights, allowing us to not just aspire for brand loyalty but to systematically cultivate it across the entire consumer experience. Join us in harnessing the transformative potential of brand development and performance marketing!INTERNSHIP OVERVIEWWe invite students to embark on an enriching internship journey with our dynamic Client Engagement team at The Shipyard. This 12-week program is designed to provide hands-on experience within a fully integrated, digitally adept advertising agency. We are committed to fostering diverse talent and ensuring they gain valuable exposure and skills within the marketing and advertising sectors. Many of our former interns have found rewarding career paths with us post-internship. If you are a creative and inquisitive student eager to thrive in an advertising environment, we encourage you to apply through our careers page.Our belief in experiential learning means we require interns to work in-person at our San Diego, CA office. Interns can expect to commit approximately 40 hours per week throughout the summer, with a competitive hourly compensation of $20.YOUR ROLEAs an intern in the Client Engagement department, you will be paired with a supervisor who will guide you as you navigate the agency's operations and interdepartmental collaborations. You'll gain insights through shadowing meetings, participating in projects, and contributing to various campaigns alongside team members.We expect candidates to possess a High School Diploma or GED.
About Headlight Headlight, founded by psychiatrists, is working to change how people access and experience mental healthcare. Based in San Diego, California, the team focuses on transparency, data-driven improvement, and providing multiple options for individuals seeking support. Headlight is recognized as a trusted behavioral health partner in the Western U.S., with strong relationships, coordinated care, and a commitment to high standards. Services are designed for convenience and accessibility, combining personal client engagement with technology. The company values genuine human connection throughout the care journey, ensuring no one is left behind. Role Overview: Client Service Representative – Medical Billing Headlight is hiring a Client Service Representative for its Mission Valley location in San Diego. This role reports to the VP of Revenue Cycle Management and serves as a key point of contact between clients, clinicians, and the billing team. What You Will Do Manage communications with clients and clinicians by phone, text, and email Verify insurance coverage and assist with account resolution Follow up on claims and support other essential billing functions What Sets Headlight Apart Mission-driven approach: improving lives, one session at a time Team environment with both autonomy and institutional support Focus on coordinated care and measurable outcomes Personalized service that values human connection Learn More For more about Headlight and open roles, visit https://headlight.health/join-our-team/.
DSI Systems
Become a Valuable Member of Our Team!At DSI Systems, we bring over 40 years of experience in sales enablement and customized business solutions, delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the fields of sales and customer service. You will thrive in our vibrant and rewarding work environment, where opportunities for professional growth and significant impact await.Role SummaryThe Retail Support Specialist (RSS) provides direct, hands-on assistance to AT&T customers in bustling national retail settings. In this role, you will communicate with customers and retail partners to address account, billing, device, and service-related issues, often in fast-paced, high-volume situations. To succeed, you will need strong communication abilities, emotional resilience, familiarity with technology, and the capacity to stay calm, precise, and professional under pressure. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail stores.Address inquiries regarding billing, account updates, service adjustments, and device support.Troubleshoot issues with wireless devices, network connectivity, and feature functionality.Maintain focus and professionalism while providing high-quality service in busy retail environments, particularly during peak hours and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party partners.Act as the primary AT&T representative for these partners, managing in-store support for escalated customer issues.Engage proactively with store management to resolve customer concerns, enhancing partnership collaboration and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is carried out in a retail environment, requiring up to 8 hours of standing, walking, and interacting on the sales floor.Must be available for flexible scheduling, including evenings, weekends, and holidays, based on business needs.Comfortable operating in dynamic, customer-facing settings with frequent demands for interaction and problem-solving.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Accurately document all customer interactions.Comply with company policies, privacy standards, and compliance requirements.Achieve performance metrics related to quality, efficiency, and customer satisfaction.Implement and sustain approved planograms for mobile devices and signage.Manage inventory effectively.
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Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.
A. O. Garcia Agency
Are you driven by a desire to provide exceptional client support while enjoying the flexibility of working from home? Join us as a Client Support Manager at A. O. Garcia Agency, where you can achieve a harmonious work-life balance and foster your professional growth!Why You Should Apply:1. Enhanced Work-Life Integration: Work from the comfort of your home wi…
Global Elite Empire Consultants
If you’re fed up with: Requesting time off Enduring traffic jams Having a restricted income Then this opportunity might be your solution. We are looking for self-motivated individuals ready to gain control over their schedules and earnings by assisting clients who have expressed interest in their benefit options. This position involves no cold calling and no micromanagement; you simply follow a proven system that yields results based on your efforts. Responsibilities: Engage with clients who are interested in our services Guide them through their options clearly and effectively Assist them in setting up their benefits What We Offer: Work from home Flexible hours to suit your lifestyle Uncapped performance-based income Comprehensive training and ongoing mentorship Ideal Candidate:Someone who is ready to stop trading time for money and invest in their own success. *All interviews will be conducted via Zoom video conferencing. (Global Elite Empire Consultants is a third-party recruiting agency, not an insurance agency)
Global Elite Empire Consultants
Are you a bilingual professional eager to advance your career at your own pace? Join us as a Client Services Representative at Global Elite Empire Consultants, where your leadership potential and goal-oriented mindset can flourish in a dynamic, rapidly expanding environment.
Global Elite Careers
Imagine earning an additional $1,000 to $2,000 monthly—what impact could that have on your life? At Global Elite Careers, we are dedicated to connecting motivated individuals with opportunities in the financial services sector, all while working remotely and part-time. This role allows you to tap into the lucrative financial industry without sacrificing the safety of your current job. Whether you want to pay off your home sooner, treat your family to well-deserved vacations, or save for a comfortable retirement, committing just 20 hours a week from home can equip you with skills that can transform your future.As a Client Benefits Representative, you will craft personalized benefit solutions, helping secure your clients' financial futures. In this role, you can look forward to:• Engaging with clients through virtual communication, developing financial strategies that empower them.• Building long-lasting relationships with clients based on trust and understanding.• Staying abreast of industry trends to enhance your expertise.• Collaborating with a vibrant remote team that thrives on shared success.Benefits:• Work remotely from anywhere• Comprehensive training provided• A positive, energetic team atmosphere• Opportunities for rapid career advancement• Weekly payResponsibilities:• Manage inbound and outbound calls with clients• Schedule appointments for clients interested in our benefit offerings• Virtually present and clarify insurance products and benefit packages• Complete insurance product applications• Participate in ongoing, optional training sessions*All interviews will be conducted via Zoom video conferencing.(Global Elite Careers is a third-party recruiting agency, not an insurance agency.)
TITAN Environmental Solutions, Inc.
TITAN Environmental Solutions, Inc. is seeking a dedicated Client Relationship Manager to enhance and fortify connections within our valued client network. In this pivotal role, the Client Relationship Manager (CRM) is tasked with ensuring client satisfaction, retention, and fostering long-term loyalty through proactive engagement strategies. You will be responsible for developing thoughtful visit schedules and employing effective time management techniques to maximize responsiveness and elevate service quality. Additionally, the CRM will play a crucial role in promoting our brand identity, supporting marketing initiatives, and facilitating networking opportunities by actively participating in events that bolster visibility and relationship-building efforts.This position is designed to complement the efforts of our Account Executives by managing ongoing client relationships, thus allowing them to concentrate on expanding our client base. Responsibilities may evolve as the organization adapts and grows.
Are you an enthusiastic professional eager for a rewarding career that provides flexibility and growth? Join us at aogarciaagency! Enjoy the comfort of working from home with a customizable schedule that allows you to balance your personal and professional commitments effectively.Why Join Us?1. **Work-Life Balance**: Experience the liberty of a remote position where you can design your work hours to fit your lifestyle, ensuring you prioritize what matters most.2. **Supportive Culture**: Be part of a caring community that emphasizes work-life integration, offering the necessary support and flexibility to help you thrive in your career.3. **Mentorship & Career Development**: Benefit from mentorship from seasoned professionals dedicated to your success, empowering you to grow and excel in your role.What We’re Looking For:• A commitment to providing outstanding customer service experiences.• Excellent communication and interpersonal abilities.• A capability to motivate and lead teams to achieve exceptional results.• A drive for professional growth while maintaining a healthy work-life balance.If you are ready to pursue a rewarding career path that prioritizes flexibility, growth, and support, we invite you to apply! This is an incredible opportunity to work from home, enjoy a schedule that accommodates your lifestyle, and receive mentorship as you develop your career in client service leadership.Don’t let this opportunity pass you by! Apply now and take your next step towards a fulfilling career!*All interviews will be conducted via Zoom video conferencing.(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
QuantumSi is seeking a Senior Customer and Technical Support Manager in San Diego, CA. This position leads a committed support team focused on delivering strong customer service and technical assistance. Role overview The Senior Customer and Technical Support Manager shapes support strategies and works to improve the customer experience. The role involves managing a team, setting priorities, and ensuring that technical challenges are addressed promptly and thoroughly. Key responsibilities Lead and mentor the customer and technical support team Develop and implement support strategies to meet organizational goals Enhance customer experience by refining support processes Collaborate with cross-functional teams to resolve complex technical issues What you will bring Experience managing customer and technical support functions Ability to develop strategies that improve service quality Strong leadership skills and a collaborative approach
Jobs for Humanity
Join our dynamic team as a Remote Customer Support Representative at Jobs for Humanity, where you will play a vital role in ensuring our customers receive exceptional support. Your main responsibilities will include assisting customers with inquiries, resolving issues, and providing product information with a friendly and professional demeanor. This fully remote position offers the flexibility to work from anywhere while contributing to a mission-driven organization.
Integrated Resources Inc.
Join Integrated Resources Inc. as a Care Manager I, where you will play a vital role in supporting patients on their healthcare journey. This position involves collaborating with healthcare teams, assessing patient needs, and developing personalized care plans to enhance the quality of care.
Leverdemo-8
Join our dynamic team as a Client Onboarding Specialist, where your primary focus will be to facilitate the smooth integration of new clients into our platform. You will work closely with our Customer Success team to ensure that our clients have an exceptional onboarding experience.Lever, established a decade ago, is dedicated to revolutionizing the recruitment and hiring process. Our innovative hiring software is trusted by industry leaders like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify to enhance their talent acquisition strategies. We pride ourselves on our company culture and are honored to be named the top workplace in San Francisco and one of the best in the U.S. Our team, the "Leveroos", is our strongest asset, and we are committed to fostering their growth and success.[Insert General Job Description Here]
Integrated Resources Inc.
Join Integrated Resources Inc. as a Remote Case Manager and make a difference in the lives of individuals and families. In this vital role, you will provide support and guidance to clients, helping them navigate various challenges and access necessary resources.
Capricor Therapeutics, Inc.
Join Capricor Therapeutics, Inc. as an IT Support Technician, where you will play a vital role in delivering exceptional technical assistance to our team. You will be the first point of contact for IT-related inquiries, ensuring that all employees have the tools and support they need to perform their best. Your expertise will help maintain our IT infrastructure and enhance our operational efficiency.
stemxpert1
We are seeking a dedicated and detail-oriented IT Support Analyst to join our dynamic team at stemxpert1. In this role, you will be responsible for providing exceptional technical support and troubleshooting services to our users, ensuring seamless operations of our IT systems.Your expertise will play a crucial role in maintaining our IT infrastructure and enhancing user satisfaction. You will work collaboratively with various teams to resolve issues swiftly and effectively, contributing to our mission of delivering outstanding technology solutions.
Veracyte, Inc.
Join Veracyte as an Executive Assistant, where you will play a crucial role in supporting our executive team. In this fully remote position, you will be responsible for managing schedules, organizing meetings, and facilitating communication across departments. Your exceptional organizational skills will help us drive efficiency and productivity within the team.
Procom Services
Deliver exceptional Incident Support and Request Fulfillment for our tailored Software Toolchain environment, which incorporates Git, Gerrit, Jenkins, and Artifactory, alongside a testing cloud environment.Utilize ITIL practices for effective Incident Management to oversee the entire lifecycle of incidents, aiming to restore IT services to users promptly.Implement ITIL Event Management to ensure continuous monitoring of configuration items and services within the Git/Gerrit software toolchain environment.Manage ITIL Request Fulfillment processes to address service requests, typically involving standard changes or inquiries.Monitor and diagnose alerts from the software toolchain environment's monitoring systems.Analyze continuous integration jobs within Jenkins and liaise with stakeholders for troubleshooting when necessary.Maintain thorough documentation of technical solutions and knowledge transfer.Engage in team meetings as needed.Assist in maintenance testing during scheduled downtimes, if required.Provide ongoing support for the software toolchain environment, addressing application tool issues, service interruptions, or workflow-related challenges.Conduct knowledge transfer upon assignment completion, if required.
Artech Information Systems LLC
We are seeking a detail-oriented and tech-savvy Desktop Support Technician to join our dynamic team in San Diego. This role is ideal for individuals who are passionate about technology and enjoy providing exceptional user support. You will be responsible for troubleshooting hardware and software issues, ensuring seamless operation of desktop systems, and providing timely assistance to users.
ADF Medical Services Inc.
Role Overview ADF Medical Services Inc. is hiring a Remote Live Chat Assistant to support patients and clients online. This role centers on delivering helpful, timely responses while maintaining a friendly, professional tone. The position is fully remote, based in San Diego, California. What You Will Do Respond to patient and client questions through the live chat platform. Share accurate details about services, appointments, billing, and general support. Manage several chat conversations at once, keeping interactions efficient and courteous. Record each chat session thoroughly in the CRM system. Spot urgent or unresolved matters and escalate them to the right team members. Foster a positive, professional experience in every chat. Follow company communication standards and service quality guidelines. Uphold HIPAA regulations and protect patient confidentiality at all times. What We Look For Strong written communication skills and a cheerful attitude. Ability to type quickly and accurately. Comfort handling multiple conversations simultaneously. Attention to detail, especially in documentation. Commitment to confidentiality and compliance with privacy standards.
The Shipyard
At The Shipyard, we pride ourselves on being a trailblazing independent agency dedicated to crafting performance-focused brands that resonate with audiences. By blending innovative strategies with traditional frameworks, we empower brand and marketing initiatives that are not only bold but also backed by data.Our unique approach enables us to seamlessly connect creative brilliance with consumer insights, allowing us to not just aspire for brand loyalty but to systematically cultivate it across the entire consumer experience. Join us in harnessing the transformative potential of brand development and performance marketing!INTERNSHIP OVERVIEWWe invite students to embark on an enriching internship journey with our dynamic Client Engagement team at The Shipyard. This 12-week program is designed to provide hands-on experience within a fully integrated, digitally adept advertising agency. We are committed to fostering diverse talent and ensuring they gain valuable exposure and skills within the marketing and advertising sectors. Many of our former interns have found rewarding career paths with us post-internship. If you are a creative and inquisitive student eager to thrive in an advertising environment, we encourage you to apply through our careers page.Our belief in experiential learning means we require interns to work in-person at our San Diego, CA office. Interns can expect to commit approximately 40 hours per week throughout the summer, with a competitive hourly compensation of $20.YOUR ROLEAs an intern in the Client Engagement department, you will be paired with a supervisor who will guide you as you navigate the agency's operations and interdepartmental collaborations. You'll gain insights through shadowing meetings, participating in projects, and contributing to various campaigns alongside team members.We expect candidates to possess a High School Diploma or GED.
About Headlight Headlight, founded by psychiatrists, is working to change how people access and experience mental healthcare. Based in San Diego, California, the team focuses on transparency, data-driven improvement, and providing multiple options for individuals seeking support. Headlight is recognized as a trusted behavioral health partner in the Western U.S., with strong relationships, coordinated care, and a commitment to high standards. Services are designed for convenience and accessibility, combining personal client engagement with technology. The company values genuine human connection throughout the care journey, ensuring no one is left behind. Role Overview: Client Service Representative – Medical Billing Headlight is hiring a Client Service Representative for its Mission Valley location in San Diego. This role reports to the VP of Revenue Cycle Management and serves as a key point of contact between clients, clinicians, and the billing team. What You Will Do Manage communications with clients and clinicians by phone, text, and email Verify insurance coverage and assist with account resolution Follow up on claims and support other essential billing functions What Sets Headlight Apart Mission-driven approach: improving lives, one session at a time Team environment with both autonomy and institutional support Focus on coordinated care and measurable outcomes Personalized service that values human connection Learn More For more about Headlight and open roles, visit https://headlight.health/join-our-team/.
DSI Systems
Become a Valuable Member of Our Team!At DSI Systems, we bring over 40 years of experience in sales enablement and customized business solutions, delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the fields of sales and customer service. You will thrive in our vibrant and rewarding work environment, where opportunities for professional growth and significant impact await.Role SummaryThe Retail Support Specialist (RSS) provides direct, hands-on assistance to AT&T customers in bustling national retail settings. In this role, you will communicate with customers and retail partners to address account, billing, device, and service-related issues, often in fast-paced, high-volume situations. To succeed, you will need strong communication abilities, emotional resilience, familiarity with technology, and the capacity to stay calm, precise, and professional under pressure. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail stores.Address inquiries regarding billing, account updates, service adjustments, and device support.Troubleshoot issues with wireless devices, network connectivity, and feature functionality.Maintain focus and professionalism while providing high-quality service in busy retail environments, particularly during peak hours and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party partners.Act as the primary AT&T representative for these partners, managing in-store support for escalated customer issues.Engage proactively with store management to resolve customer concerns, enhancing partnership collaboration and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is carried out in a retail environment, requiring up to 8 hours of standing, walking, and interacting on the sales floor.Must be available for flexible scheduling, including evenings, weekends, and holidays, based on business needs.Comfortable operating in dynamic, customer-facing settings with frequent demands for interaction and problem-solving.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Accurately document all customer interactions.Comply with company policies, privacy standards, and compliance requirements.Achieve performance metrics related to quality, efficiency, and customer satisfaction.Implement and sustain approved planograms for mobile devices and signage.Manage inventory effectively.
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Create account — see all 487 results
Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.
