Director of Content Strategy

Casap is an innovative Series A startup based in San Francisco, having successfully raised over $30 million from prominent investors such as Emergence, Lightspeed, and Primary Ventures. Founded by seasoned product leaders from renowned companies like Robinhood and Chime, our mission is to revolutionize banking operations by automating dispute processes and c…

The Brand Social team at DoorDash brings together creative thinkers who focus on building a social presence that sparks conversation and connects with culture. Working globally, the team prioritizes a social-first approach to shape how DoorDash appears online and interacts with its community. Role overview The Associate, Social Content helps keep DoorDash active and relevant on platforms like TikTok, Instagram, and YouTube Shorts. This position blends hands-on content creation with community management, ensuring the brand’s voice is present through both posts and genuine two-way engagement. Reporting to the Social Content Lead in Marketing, the Associate collaborates with a close-knit team to produce content that resonates, tracks trends, crafts engaging posts, and builds real-time connections with the DoorDash audience. Main responsibilities Develop and publish social-first content from concept to final post across TikTok, Instagram, and YouTube Shorts. Identify and respond to emerging trends, fandoms, and cultural moments as they happen. Create timely, reactive content that keeps DoorDash part of daily discussions. Engage with the community by responding promptly to comments and messages. Adapt DoorDash’s voice in replies to encourage interaction, conversation, and sharing. Participate in cultural conversations by interacting with creators and following community signals. Test new content approaches and adjust strategies based on performance data. Support broader marketing campaigns and collaborate with other teams on projects. Location This position is based in New York, NY or San Francisco, CA.

About the OpportunityJoin Contentful’s Professional Services team as a Senior Personalization Solution Architect, where your deep expertise in personalization and experimentation will drive innovative solutions. This role is tailored for a seasoned practitioner who has successfully built, operated, and scaled personalization programs in a production environment and possesses the hands-on technical skills necessary to implement these programs within modern, composable architectures.This is a specialized Solution Architect position focused on personalization, requiring strong opinions and substantial real-world experience in audience strategy, decision-making, experimentation, and measurement. You will also need to design and deliver high-quality technical implementations utilizing Contentful Personalization.Your collaboration with customer engineering, product, and marketing teams will be crucial in designing and implementing advanced personalization and experimentation strategies. As a vital customer-facing extension of Contentful’s Product and Engineering teams, your efforts will significantly mitigate implementation risks, expedite time to value, and enhance feedback loops into product development—especially for complex personalization use cases.What to Expect?Leadership in Personalization & ExperimentationOwn the comprehensive design of personalization and experimentation programs, which includes:Audience and segmentation strategies based on behavioral, contextual, and first-party data.Experience decisioning models that effectively balance relevance, performance, and governance.Experimentation frameworks (A/B, multivariate, holdouts) with well-defined hypotheses and success criteria.Devise scalable personalization strategies that responsibly incorporate:Guardrails to avoid over-personalization, bias, and compromised user experience.Strategies for global, multi-brand, or multi-region deployments.Trade-offs between targeting precision, latency, and operational complexity.Establish measurement approaches linking:User behavior → decisioning logic → exposure → business outcomes.Serve as a domain authority on personalization and experimentation in customer interactions, adeptly guiding both technical and non-technical stakeholders through best practices, limitations, and trade-offs.Technical Solution Architecture & Hands-On DeliveryArchitect and implement end-to-end personalization solutions that meet client needs.

Join LeadBank as a Content Designer and play a pivotal role in shaping our in-product communication and platform-wide messaging. Collaborate with designers, product managers, and engineers to create language that simplifies financial processes, clarifies user intent, and fosters trust.This position merges UX writing with content strategy, as you will establish our product's voice while ensuring it aligns with our overall brand across various channels. Your contributions will include developing naming conventions, voice and tone guidelines, and scalable content documentation.Ideal candidates view writing as a design element, adept at navigating ambiguity, simplifying complex workflows, and ensuring precision in every user interaction. You should have a proven history of integrating effective marketing strategies with in-product content, alongside a firm understanding of financial and banking concepts.

As the Head of Content & Strategy at Harvey, you will lead our content initiatives and strategic planning to enhance our market presence. You will be responsible for developing and executing comprehensive content strategies that align with our business objectives, ensuring that we deliver value to our audience.Your leadership will foster a collaborative environment where creativity and innovation thrive. You will work closely with various teams to ensure that our content not only captivates but also drives engagement and conversion.

At Databricks, we empower a wide array of professionals—from data scientists and engineers to business leaders and developers—with our cutting-edge technical platform. To ensure their success, we are committed to delivering top-notch content that is timely, contextual, and accurate, ultimately facilitating user goal achievement. This strategic approach results in accelerated adoption, reduced support costs, and enhanced customer satisfaction, necessitating a shift in our perspective: viewing content as integral to the product. We are seeking an accomplished Product Manager to spearhead our Content Experience strategy. In this pivotal role, you will oversee how users discover, learn from, and interact with content across various mediums, including documentation, in-product assistance, and AI-driven guidance. You will play a key role in shaping the future of content at Databricks by elevating it to a premier product experience and weaving content development into our product lifecycle.

At Drivetrain, we are dedicated to empowering businesses by providing them with a robust financial planning and decision-making platform that enables predictable growth and achievement of their objectives.As a fully remote-first company based in the San Francisco Bay Area, Drivetrain was established in 2021 by former Google employees. We are rapidly expanding, fueled by support from top venture capital firms. Remote-friendly: We unite talented individuals from across the globe, offering them significant autonomy and trust. Open & transparent: We believe that when our team members have access to all necessary information, they can produce their best work. Idea-friendly: We encourage a culture of innovation where everyone can propose new ideas and contribute to positive change. We empower the best ideas to flourish. Customer-centric: We adopt a product-led growth strategy, continuously learning from our customers to enhance our software solutions.Why This Role MattersAs we continue to grow, SEO has become one of our key growth strategies, and we are now looking to expand further.We are seeking an SEO Content Specialist who will play a crucial role in our content strategy: developing briefs, editing content, implementing SEO best practices, and sharing our work with a vast audience.In collaboration with our Content Lead, you will gain insights into managing a successful B2B content operation.This is a hands-on position ideal for someone detail-oriented, familiar with processes, and eager to advance into SEO or content marketing leadership.What You’ll OwnTransform concepts into structured, audience-focused briefs.Edit articles for clarity, coherence, tone, and relevance to our readers.Optimize content for SEO, AEO, and readability.Monitor content progress, manage our team of writers, and ensure a seamless publishing process.Assist in scaling our publishing efforts while maintaining quality and efficiency.

Join Our Award-Winning Virtual Tech PR Firm as a Senior Content Supervisor!Are you an experienced PR or digital agency professional with exceptional writing, research, social media, and traffic management skills? With 10 to 12 years of experience, you have the opportunity to collaborate with our distinguished content team and elevate some of the most innovative tech companies in the industry.At Bospar, we are a tight-knit team representing remarkable clients in groundbreaking technology sectors. Our fast-paced environment is filled with challenges, yet the rewards are immense. We’re making history in tech PR – all from the comfort of our home offices.Position Type: Full-time; fully remoteKey Responsibilities:Craft compelling press releases, engaging blog posts, persuasive pitches, and informative client emails.Generate innovative ideas for bylines and develop concise abstracts based on these concepts.Proofread, revise, and edit content produced by client account teams, with a focus on pitches.Edit and review all social media content for clients.Engage in internal and client meetings for assigned clients as needed.Monitor project progress and keep clients informed.Oversee the content creation workflow by managing requests for content team assistance.Maintain the Bospar content development tracking document.Provide research support to enhance content quality.Compensation: Highly competitive salary with comprehensive benefits.

Join our dynamic team at meter as an Event Content Specialist, where you will play a pivotal role in creating engaging and innovative content for our events. You will collaborate with cross-functional teams to develop content that resonates with our audience and enhances the overall event experience.

Reports to: Head of MarketingLocation: San Francisco or New York (Onsite 5 days a week)At Campfire, we are revolutionizing enterprise finance with an innovative accounting platform that marries the robust capabilities of NetSuite with the user-friendly experience of QuickBooks. Our state-of-the-art general ledger provides seamless automation for revenue reporting, prepayments, and multi-entity consolidation. With our cutting-edge AI feature, Ember AI, finance teams can effortlessly manage flux analysis, monthly reporting, and much more.Join our dynamic, fast-paced team, where creativity thrives and impactful work is not just encouraged, but celebrated. We provide ample opportunities for experimentation, professional growth, and the chance to significantly influence how businesses interpret and handle their financial data.About the RoleWe are on the lookout for a talented Product Marketing Manager (PMM) to spearhead and expand our content strategy focused on product education. Your mission will be to narrate the story of our product in innovative and engaging formats that educate potential buyers, reduce sales cycles, and strengthen our market presence. This role is perfect for a creative thinker who goes beyond conventional B2B content.What You'll DoLead our content strategy and calendar:Produce 4-5 high-quality content pieces monthly across various formatsDevelop a comprehensive library of assets to shorten the average sales cycleCraft captivating content in diverse formats:Create product education materials and announcements that simplify complex functionalities and enhance user adoptionDevelop customer stories and case studies that establish credibility and showcase real achievementsProduce in-depth how-to guides, webinars, video tutorials, and interactive templates that clarify our value propositionDesign strategic assets including ebooks, white papers, comparison guides, and frameworks to facilitate the sales processExecute strategic messaging initiatives:Generate 3-6 strategic content pieces, frameworks, or lead magnets quarterly to reinforce our three core market perceptionsCreate vertical-specific messaging as we scale (SaaS/AI, Healthcare, Fintech; Mid-Market, Enterprise)Work closely with the Senior PMM to develop sales enablement materials that accelerate deal closures

Join the Revolution at HarveyAt Harvey, we are not just improving legal and professional services; we are fundamentally transforming them. By integrating cutting-edge AI technology with an enterprise-grade platform and extensive domain knowledge, we are redefining the landscape of knowledge work for the future.This is a unique opportunity to contribute to a groundbreaking company poised for significant growth. With over 1,000 clients across more than 58 countries, a strong product-market fit, and exceptional investor backing, we are rapidly scaling and creating a new category in real time. The challenges are ambitious, the expectations are high, and the potential for personal, professional, and financial growth is unparalleled.Our team consists of sharp, driven individuals who are deeply committed to our mission. We thrive in high-pressure environments, take ownership of our challenges, and collaborate closely with customers—from leadership to engineers—to address real issues with urgency and care. If you excel in uncertain situations, strive for excellence, and wish to help define the future of work alongside like-minded individuals, we welcome you to join us.At Harvey, we are actively shaping the future of professional services— and we are just getting started.Role OverviewAs a Content Specialist, you will be instrumental in developing, organizing, and maintaining Harvey's Help Center, which serves as our primary knowledge resource for customers. Reporting to the Head of User Operations within the Customer Education team, your primary focus will be on creating and optimizing Help Center content that enables customers to self-serve effectively while gaining a clear understanding of our products.This role is perfect for those who have a passion for writing, structuring information, and understanding how users search for and utilize self-service content. You will play a key role in scaling customer knowledge, enhancing the support experience, and ensuring that every Help Center article embodies a consistent and trusted voice.

Join Hive as a Technical Content Writer and be part of a dynamic Marketing Team. In this role, you will craft engaging and informative content across various platforms, including our Hive Engineering blog, newsletters, white papers, and opinion pieces. You will juggle multiple projects daily and work closely with our design team based in India. We are seeking a meticulous individual who thrives under deadlines and possesses a knack for storytelling. Your creativity and technical insight will enable you to produce data-driven content that resonates with our audience. A strong writing portfolio and a solid grasp of technical concepts are highly favored. This is an exceptional opportunity to witness the inner workings of a rapidly growing startup in the AI sector.

About AirwallexAirwallex is a pioneering unified payments and financial platform designed for global enterprises. Our distinctive blend of proprietary technology and software empowers over 200,000 businesses, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN, with comprehensive solutions to efficiently manage everything from business accounts and payments to treasury and embedded finance on a worldwide scale.Founded in Melbourne, we boast a dynamic team of over 2,000 innovative professionals across 26 global offices. With a valuation of US$8 billion and support from distinguished investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of shaping the future of global financial services. If you're eager to take on the most ambitious challenges of your career, we invite you to join our mission.Attributes We ValueWe seek builders with entrepreneurial spirit who desire tangible impact, rapid growth, and genuine ownership. You will bring in-depth expertise, sharp analytical skills, and a passion for our mission and operating principles. You thrive in fast-paced environments, demonstrating good judgment and curiosity while making decisions grounded in first principles.As a humble and collaborative individual, you transform innovative ideas into tangible products and are dedicated to achieving results. Utilizing AI, you work efficiently to solve complex challenges alongside exceptional colleagues while advancing your career as we redefine global banking. If this resonates with you, let's create the future together.Your RoleIn this pivotal role, you will define how Airwallex articulates the value of its offerings to businesses globally. As the Director of Content Marketing, you will oversee the comprehensive content strategy across all digital channels, building a robust content engine that not only drives engagement but also fosters pipeline generation and enhances Airwallex's brand presence in a competitive fintech landscape. You will lead a talented team of content creators, editors, and strategists, collaborating closely with growth marketing, product marketing, sales, SEO, design, and regional marketing teams to produce compelling, on-brand content at scale. Additionally, you will play a crucial role in integrating AI tools into content workflows, enhancing efficiency and innovation throughout the content lifecycle.

About AirwallexAirwallex stands at the forefront of financial technology, providing a unified payments and financial platform tailored for global enterprises. Our innovative blend of proprietary infrastructure and software empowers over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for managing business accounts, payments, spend management, treasury, and embedded finance at a global scale.Founded in Melbourne, our team comprises more than 2,000 of the most brilliant and innovative minds in technology, spread across 26 offices globally. With a valuation of US$8 billion and support from top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the evolution of the global payments and financial platform of the future. Join us if you're ready to embark on the most ambitious journey of your career.

Join Distyl, a dynamic and innovative company at the forefront of technical content development, as a Technical Content Creator. In this role, you will craft engaging, accurate, and informative content that helps our audience understand complex technical concepts. Your creativity and expertise will be essential in producing high-quality documentation, blog posts, and other content formats that resonate with both technical and non-technical audiences.

Join Pinterest as a Senior Content Designer in our Growth team, where you will be at the forefront of crafting engaging content that drives user acquisition and retention. In this role, you will collaborate with cross-functional teams to develop innovative content strategies that enhance user experience and support our growth objectives.

About Paxos LabsPaxos Labs is at the forefront of building innovative infrastructure for the enterprise sector, empowering the next generation of reliable on-chain financial products. Partnering with the largest financial institutions globally, we create transparent and verifiable on-chain infrastructure tailored for everyday financial applications. If you're passionate about democratizing DeFi and digital assets, we invite you to join our team and help shape the future of finance.We are on the lookout for a dynamic Content & Social Media Manager who will elevate Paxos Labs’ content strategy, ensuring we maintain a strong and credible presence across various platforms including X, LinkedIn, and more.

Join Superpower as a visionary Director of User-Generated Content (UGC) and lead the charge in creating the largest community of aspiring health and wellness creators. You will be responsible for developing a dynamic system that generates over 100 pieces of valuable content each month, showcasing on-camera talent before they gain notoriety.In this pivotal role, you will oversee all aspects of creator sourcing, briefing processes, content quality assurance, and the innovative repurposing pipeline that transforms a single UGC submission into 8–12 distinct ad cuts. Your efforts will directly contribute to our advertising strategy, ensuring UGC content is featured prominently on our platforms.About the RoleAs the founding member of the UGC team at Superpower, you will architect this function from the ground up—building a robust creator network, establishing effective briefing systems, curating a comprehensive content library, and optimizing the repurposing pipeline. Your ambitious goal for the first year includes recruiting over 200 creators, developing a strategic briefing system that consistently delivers relevant content, and making UGC the most cost-effective format in our advertising repertoire.This position combines strategic leadership with hands-on involvement, as everyone at Superpower operates as an individual contributor, including those in leadership positions.Key ResponsibilitiesCreator Network: Recruit over 200 paid UGC creators within the first year, focusing on aspiring and engaging on-camera talent from platforms like TikTok, Instagram, Backstage, and various casting calls, ensuring diversity in age, gender, ethnicity, body type, and health backgrounds.Briefing System: Develop a thorough briefing system linked to creative strategy hypotheses—establish a comprehensive briefing playbook that moves beyond generic instructions.Content Library: Organize and tag all assets meticulously by persona, hook, and format to facilitate quick access for the strategy team.Repurposing Pipeline: Collaborate with the video editing team to maximize the efficiency of turning UGC submissions into multiple ad cuts, enhancing our content production capabilities.Quality Bar: Establish and uphold high standards for all submissions, ensuring quality delivery, clean audio, and proper lighting, while providing coaching to creators to continuously improve quality.Team Leadership: As the team scales, hire and develop a dedicated UGC team, including a UGC producer, sourcing coordinator, and contract operations personnel.QualificationsExperience:Minimum of 4 years in user-generated content, content production, or creator operations for a direct-to-consumer (DTC) brand with an annual UGC budget exceeding $500K.Proven track record of scaling creator networks and managing production processes efficiently.

About the RoleJoin Bunkerhill Health as a Content Lead, where you will spearhead the development and management of our content engine, establishing Bunkerhill as a leader in the healthcare sector.This position transcends traditional content marketing; you will not simply follow a content calendar or execute pre-defined briefs. Instead, your mission will be to harness genuine customer insights and product signals to generate a continuous flow of high-quality content that aligns with our core themes, narratives, and messaging.Collaboration will be key as you engage directly with customers, engineers, and leadership to extract valuable insights and transform them into diverse content formats—case studies, thought leadership pieces, social media content, webinars, videos, and more. You will also take charge of content distribution, ensuring our work reaches the market and enhances visibility.At Bunkerhill Health, our focus is not on hitting a specific number of posts but on cultivating a sustainable content engine that positions Bunkerhill as a vital, relevant, and unavoidable entity in the healthcare category.This role requires a high degree of ownership; you will determine the processes for content creation, distribution, and continuous improvement.Key ResponsibilitiesContent Creation & Narrative DevelopmentOversee the entire content creation process across various formats: case studies, thought leadership, social media, webinars, and videos.Engage directly with customers to derive real outcomes and craft compelling, human-centered narratives.Collaborate closely with engineers, founders, and internal teams to understand product developments and their real-world impacts, translating these into suitable content formats.Convert complex technical and operational topics into clear, engaging, and credible content.Uphold a high standard for storytelling, clarity, and usefulness—leveraging AI as an enhancement, not a replacement for your creative process.Content Systems & AI-Assisted ExecutionDesign and build a scalable content engine that connects corporate priorities, customer insights, content formats, and distribution channels.Organize and maintain core narratives, customer outcomes, and product developments for easy content transformation.Implement AI-driven workflows that enhance the speed, consistency, and scalability of content production.

About Our TeamAt OpenAI, we are driven by our mission to ensure that general-purpose artificial intelligence serves the best interests of humanity. The ChatGPT team is at the forefront of this endeavor, blending research, engineering, product development, and design to bring groundbreaking AI technology to users worldwide. Our diverse audience relies on ChatGPT in their daily lives, and we are committed to learning from our deployments while promoting responsible and safe AI usage.Design is pivotal in achieving our objectives. To fulfill our mission, we strive to make our technology both intuitive and accessible. We are looking for a talented Content Designer who can create user-friendly, aesthetically pleasing products that challenge the boundaries of innovation. As an early member of our team, you will significantly influence our product direction and design ethos.Role OverviewIn this dynamic role, you will work closely with a dedicated team of product designers and cross-functional collaborators to shape the product experiences of today and tomorrow. You will be involved in the comprehensive design process for new features and enhancements across a variety of OpenAI products, helping to guide our future as we adapt our technology, product offerings, and design strategies.This position is available at our San Francisco or New York offices, and we provide relocation support for new hires.Key Responsibilities:Contribute to the overall design vision and product strategy at OpenAIDeliver high-quality products and refinements, from initial concepts to polished prototypes and visualsCollaborate closely with engineering, product management, AI research, and design teams to shape both long-term strategies and immediate initiativesConduct user research to gain insights into our audience and enhance our productsContribute to the development and evolution of our design systemHelp cultivate our design culture and support the growth of our teamYou Are a Great Fit If You:Bring 4+ years of experience in delivering large-scale software productsHave a portfolio that demonstrates your content design expertise and a commitment to qualityEnjoy tackling complex interaction design challengesPossess excellent communication skills and a collaborative spirit