Senior Software Engineer, AI Automations at Retell AI

About Retell AIAt Retell AI, we are pioneering the future of call centers through innovative voice AI technology. Our cutting-edge solutions are transforming how companies engage with customers.In just 18 months since our inception, we've empowered thousands of businesses with our AI voice agents that efficiently manage sales, support, and logistics calls, s…

About the PositionWe are seeking a seasoned Product Manager to spearhead a transformative product experience centered around pain neuroscience. In this pivotal role, you will design an experience that encompasses insights on pain mechanisms, mindset techniques to empower users with confidence and safety, and skill development for everyday living. You will take charge of the strategic direction and execution within your product domain, driving growth while enhancing user engagement and therapeutic results.Who You AreYou possess a keen eye for detail, recognizing the nuanced frustrations and pleasures within products and user interactions.You proactively identify subtle user challenges in product experiences, often before they are highlighted in discussions.You are adept at formulating high-quality hypotheses about product experiences, even amidst uncertainty.Your predictions regarding the impact of changes on metrics are consistently accurate.When evaluating competing feature concepts, you can accurately discern which will provide greater value to customers.You strike a balance between delivering value quickly and adequately addressing customer needs when making scope decisions.You can select design solutions that are intuitively comprehensible and easily adoptable by users.Your understanding of product feature interconnections allows you to accurately anticipate customer workflows and the effects of design modifications.Your AchievementsPlay a crucial role in defining the product vision, strategy, and goals for this innovative treatment approach.Contribute to the establishment and execution of product development methodologies, particularly in rapid iteration.Collaborate with cross-functional teams to launch features, partnering closely with design, engineering, sales, marketing, and clinical teams throughout the process.Serve as the voice of your product team in direct interactions with executives and founders.Monitor usage analytics and assess the impact of launches on member experiences.Bear ultimate accountability for timely delivery of products that yield significant business results.

At InterPayments, a leading FinTech SaaS company based in San Francisco, CA, we are at the forefront of innovation, merging payments and data intelligence. Our mission is to enable merchants and their software providers to significantly reduce payment processing costs. We provide cutting-edge data services that Fortune 1000 companies trust to enhance competition in payment processing with every transaction.We are looking for passionate, team-oriented individuals who are eager to tackle challenges, drive innovation, and make a substantial impact while cultivating strong relationships with our clients.Role & PurposeThis is a fully remote, impactful position crucial to how InterPayments engages with its customers. In the complex world of payments, you will be the go-to expert for our merchants, ready to assist them when they face challenges. If you thrive on problem-solving, building relationships, and designing new experiences to improve our services, this role is for you.This position serves as a launchpad for your career. You will collaborate with various departments, including Sales, Product, Engineering, Finance, and Customer Success, positioning you at the heart of a rapidly growing fintech startup. As our operations expand, this role offers pathways into Operations, Customer Success, and Team Leadership opportunities.

Advancing Self-Improving Artificial IntelligenceAt Letta, we’re on a mission to revolutionize artificial intelligence. Unlike traditional AI systems, which are often rigid, our self-improving agents learn continuously from their experiences to adapt and evolve over time.Founded by the innovators behind MemGPT at UC Berkeley’s Sky Computing Lab, home to the development of Spark and Ray, we are supported by industry leaders like Jeff Dean and Clem Delangue. Our AI agents are already enhancing production systems at companies such as 11x and Bilt Rewards, improving every day.Join our elite team of researchers and engineers as we tackle one of AI’s most significant challenges: creating machines that can reason, remember, and learn like humans do.Please note: this position requires in-person attendance, 5 days a week, at our downtown San Francisco office.At Letta, we’re redefining the developer experience for creating, deploying, and engaging with advanced AI agents. We believe that the full potential of AI can only be achieved if developers have the tools necessary to understand their agents thoroughly. Our approach emphasizes:Transparency: Unlike many closed AI systems, we prioritize clarity, providing developers with insights into how their agents interact with LLMs, including what data is inputted and the reasoning behind it.Control: Developers will enjoy granular control over model backends, memory, and inter-agent communication, all while ensuring simple integration with applications.Experience: Working with LLMs should be an enjoyable journey. We are committed to delivering outstanding products with exceptional design.As a Product Engineer, you will play a critical role in building, designing, and defining the interfaces through which developers will engage with our agent framework across various application surfaces.

Scale GP is at the forefront of enterprise Generative AI, offering cutting-edge APIs and infrastructure for knowledge retrieval, inference, evaluation, and intelligent automation. We empower critical workflows for leading enterprises, transforming intricate data and models into dependable, production-ready AI systems. Join our newly formed Agentic Data Products team, dedicated to creating the next generation of agent-powered tools that seamlessly integrate AI into real operational workflows. Our mission is to enable enterprises to unravel their data layers and deploy intelligent systems capable of reasoning, acting, and delivering measurable outcomes. This is a pioneering build team, and we are seeking a highly skilled, product-focused Senior Engineer who thrives in dynamic environments, acts swiftly, and relishes the challenge of constructing new systems from the ground up in collaboration with customers and cross-functional teams. You will partner closely with product managers, forward-deployed engineers, data scientists, and applied AI specialists to transform real-world challenges into scalable, production-ready solutions. If you have a passion for rapid delivery, accountability for outcomes, and enjoy working across the entire stack—from sleek front-end applications to robust distributed backends and LLM integrations—this role is perfect for you.

Join our innovative team at Harvey as a Staff Product Manager, focusing on the Embedded Experience. In this pivotal role, you will drive the strategy and execution of product initiatives that enhance our embedded solutions. Collaborate with cross-functional teams to deliver exceptional user experiences and meet market demands.

AllTrails brings together people who love the outdoors, offering a platform that makes it easier to discover and enjoy trails around the world. The team curates an extensive trail database and fosters a community focused on exploration, well-being, and care for the environment. Remote work details This position is fully remote within the United States. While remote work is standard, AllTrails prefers candidates who live in or near San Francisco, Portland, Seattle, Denver, or New York. Being close to these cities helps with in-person gatherings, such as Trail Days and co-working sessions. For those in San Francisco, joining colleagues at the office once a week is encouraged.

About the Role OpenAI is looking for a Software Engineer specializing in Kernel Performance and AI Tooling to join the team in San Francisco. This role centers on improving software systems for maximum efficiency and building advanced tools that support AI development. What You Will Do Optimize kernel-level performance across OpenAI's software stack. Design and implement tools that accelerate AI research and deployment. Work closely with engineers to identify bottlenecks and deliver practical solutions. Contribute to technical discussions and share knowledge with teammates. Team and Collaboration Work alongside engineers who are committed to advancing AI technology. Collaboration and innovation are central to the team’s approach.

Role Overview DoorDash is hiring a Customer Experience Manager for the Strategy & Operations team. This position focuses on improving customer satisfaction and strengthening operational performance across the delivery network. The role involves leading key initiatives and working closely with teams from different parts of the company to shape strategies that improve the customer journey. Locations San Francisco, CA New York, NY Chicago, IL Seattle, WA

Role Overview Discord is hiring a Staff Product Manager, Safety Experience, based in the San Francisco Bay Area. This role centers on building and refining safety features that help keep users secure while fostering an engaging community. What You Will Do Lead the development and improvement of safety-related product features Work closely with teams across engineering, design, and other disciplines to shape product vision and strategy Use data and user insights to guide decisions and evolve safety protocols

Our mission: to eliminate every barrier to mental health.At Spring Health, we are dedicated to transforming mental healthcare by dismantling every obstacle that hinders individuals from receiving the support they require, precisely when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver tailored care—be it therapy, coaching, medication, or more—customized to the unique needs of each individual.We are proud to collaborate with over 450 organizations, ranging from innovative startups to Fortune 500 giants, as a premier provider of mental health services, impacting the lives of 10 million individuals. Our esteemed clients include renowned brands such as Microsoft, Target, and Delta Airlines, who trust us to provide exceptional outcomes for their workforce worldwide. Through our groundbreaking platform, we have achieved a net positive ROI for employers, and we are the sole entity in our field to receive external validation for delivering genuine cost savings to our clients.With significant investments from leading firms like Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and more, we have recently completed a Series E funding round, elevating our valuation to $3.3 billion. We are just beginning our journey—join us as we strive to make mental healthcare accessible to everyone, everywhere.In this pivotal role, you will report to the Associate Director of Data Science - Orchestration and spearhead backend systems that facilitate member-provider matching and precision care routing. As a key member of the Orchestration Group, you will play an essential role in translating machine learning and business logic into scalable, reliable production services that enhance member experience, utilization, and margin performance.This is a hybrid position based in San Francisco, with a requirement to be on-site 2–3 days per week at our 2 Embarcadero Center location. Candidates must reside in the San Francisco metro area or be willing to relocate independently within 90 days of their start date. Occasional travel for team gatherings will be necessary.

Founded in 2007, Airbnb has transformed the way people experience travel by connecting over 5 million hosts with more than 2 billion guests across the globe. Each day, our hosts create unique stays and experiences that enable guests to engage with local communities authentically.The Community You Will Join:The Customer Support (CS) Platform and Experience organization focuses on designing seamless support journeys for our users while developing the products and platforms that assist our agents and community members seeking help from Airbnb. The CS Experience Platforms team is dedicated to delivering world-class support and adapting our service to meet the changing needs of our business through comprehensive technology solutions.The Difference You Will Make:In this pivotal role, you will mentor and lead a team of Customer Support Experience Managers and Platform Managers, equipping them to provide strategic solutions that enhance the overall support experience at Airbnb. Your leadership will have a direct impact on how we assist our users worldwide, elevating our support standards. You will also influence our customer support product and platform roadmaps, driving our CS initiatives forward while shaping Airbnb's broader product and service strategies from a customer support perspective.A Typical Day:Your responsibilities will include providing leadership and coaching to your team, focusing on their career development and performance management while ensuring they possess the necessary tools to succeed. You will collaborate with senior leadership to align your team's goals with the larger CS strategy, ensuring focus on high-impact projects that enhance support experiences for users and agents. Additionally, you will work cross-functionally with Product, Operations, Policy, and Analytics teams to shape key business decisions regarding new products, services, and policies. Monitoring the performance of various programs and technologies will be crucial as you provide decision-making support to your team and remove any obstacles to progress. Lastly, you will encourage innovation by motivating your team to explore new tools and technologies that can improve both the support experience and operational efficiency.

Join Gusto as a Senior Product Manager specializing in Web Experiences, where you will lead the development and enhancement of our user-centric web platforms. In this pivotal role, you will collaborate with cross-functional teams to create innovative web solutions that elevate the user experience and drive customer satisfaction. You will be responsible for defining product vision, strategy, and roadmaps while utilizing data-driven insights to inform product decisions.

As a Senior Manager of Customer Experience Partner Success at DoorDash, you will play a pivotal role in enhancing our customer experience initiatives. You will lead a dynamic team dedicated to fostering strong relationships with our partners, ensuring their success aligns with our company goals. Your strategic insights and leadership will be essential in driving customer satisfaction and operational excellence.

About CollateCollate is a cutting-edge AI-driven document generation platform specifically designed for the life sciences sector. Our mission is to streamline documentation processes through automation, enabling our clients to accelerate the delivery of life-saving innovations to patients significantly faster. As a comprehensive solution, Collate supports every phase of drug, diagnostic, and medical device development, from initial concept to market launch.Founded by CEO Surbhi Sarna, a former General Partner at Y Combinator, Collate benefits from her extensive experience, including the founding of nVision Medical which pioneered a novel ovarian cancer detection method that was later acquired by Boston Scientific. Our CTO Nate Smith, previously a Visiting Partner at Y Combinator, is also the founder of Lever. Our talented team of AI researchers, engineers, and designers hail from prestigious companies such as Google, Nvidia, Meta, Netflix, Amazon, AirBnB, Hippocratic AI, and Grail, with 40% of our members being former startup founders.As a compact yet highly skilled team, we have secured over $30 million in seed funding from premier investors including Redpoint, First Round Capital, Conviction, and Y Combinator, as well as leaders in the healthcare and AI sectors. This represents a unique opportunity to join a pioneering company with the potential for transformative impact, led by experienced founders equipped with the resources necessary for large-scale execution.About the RoleWe are seeking a Full-Stack Software Engineer (Backend-Leaning) to architect and develop the systems and user-focused features that drive Collate's success. Your primary responsibilities will revolve around backend challenges—such as APIs, services, and infrastructure—while also engaging in the delivery of complete end-to-end features.This role offers a chance to help shape our technical framework, work closely with design and product teams, and influence the user experience of Collate from the very beginning.Modern Tech StackCollate employs a modern technology stack to ensure a highly reliable and available platform. We utilize Go for scalable backend services, TypeScript and React for frontend development, and Python for AI and ML services. Our infrastructure leverages AWS with Kubernetes for orchestration and Terraform alongside Argo CD for configuration management. Key systems in our architecture include S3, PostgreSQL, Kafka, OpenSearch, LLMs, and various AI models.

At Lyft, we are driven by our mission to connect and serve our communities. We strive to foster a workplace where every team member feels valued and has the opportunity to excel. With over half a billion rides and counting, Lyft is tackling complex challenges on a grand scale, utilizing cutting-edge AI and Machine Learning technologies to enhance customer experiences. The Artificial Intelligence, Machine Learning, and Operations Research Platforms team (AIMLOR) is on the lookout for a Senior Machine Learning Engineer who will play a pivotal role in constructing AI Platform components that empower essential AI applications across Lyft. Mastery in Generative AI and platform development is crucial for this position. You will contribute to our platform that facilitates real-time, online, and offline AI and ML model execution, development, and iteration. Collaborating with a team of talented Machine Learning and Software Engineers, you will work on intricate problems and define solutions that make a direct impact on our systems throughout the organization. If you are enthusiastic about building an AI Platform at scale with applications spanning every aspect of our company, we want to hear from you. If you are a creative thinker with a strong background in AI and machine learning systems and are passionate about leveraging data to solve business challenges in a dynamic, innovative, and collaborative environment, we invite you to apply.

About UsOur mission is to revolutionize language learning.Learning a new language can transform lives by providing access to diverse cultures, career opportunities, and communities. With two billion people globally striving to learn languages, the most effective method—one-on-one tutoring—remains difficult to access at scale and has not evolved significantly over the years. Speak is developing an AI-powered, human-like tutor that fits in your pocket, offering a conversation-first approach that allows learners to practice speaking, receive immediate feedback, and progress through thoughtfully designed lessons. This results in a comprehensive journey from novice to confident speaker across multiple languages.Since our launch in South Korea in 2019, Speak has emerged as the leading language learning app, now available to learners in various markets and over 15 languages. As one of the foremost AI companies globally, we have secured over $150 million in venture capital from notable investors such as OpenAI, Accel, Founders Fund, and Khosla Ventures, with a diverse team spread across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana.About This RoleWe are seeking a Senior Backend Engineer, with full-stack capabilities, to help create innovative AI-driven product experiences. The ideal candidate should have experience collaborating closely with product, design, and machine learning teams, alongside a proven track record in developing polished consumer applications. This role is pivotal in shaping our latest products focused on programmatic, conversational language learning and will significantly impact the future direction of our company.Your ResponsibilitiesCrafting innovative AI-driven product experiences and user interfaces for the web.Full-stack engineering with a primary focus on designing scalable backend systems.Troubleshooting complex streaming challenges.Taking ownership of the complete development cycle of features from ideation to production.Writing code efficiently, shipping frequently, and making a substantial impact on our business by facilitating the scaling of our content.Your Profile5+ years of industry experience as a Backend Engineer, ideally within a fast-paced startup environment.Bonus: Experience on an app that has reached over 1 million users.Exceptional problem-solving and communication skills, along with the ability to work effectively in a collaborative environment.

About FieldguideAt Fieldguide, we are transforming the landscape of global commerce by revolutionizing the approaches to cybersecurity, privacy, and financial audits. Our innovative software solutions empower professionals to establish trust within businesses, enhancing their efficiency and delivering superior results.As a remote-first company based in San Francisco, CA, we are supported by prestigious investors such as Bessemer Venture Partners, 8VC, Y Combinator, and Floodgate. We pride ourselves on cultivating a diverse workforce and are committed to fostering an inclusive, humble, and high-performing company culture.About the RoleWe are seeking to onboard Software Engineers at various levels to contribute to our expanding team. Depending on your background and aspirations, you could work as a mid-level engineer, assume leadership responsibilities, or influence the technical direction across teams and systems. The specific level will be assessed during the interview process based on your experience and capabilities.This position offers a unique opportunity to make a significant impact in a company that has achieved product-market fit and is poised for substantial growth, challenging outdated audit and accounting tools that have long been overlooked.Your ResponsibilitiesCraft, develop, and implement high-quality features that create value for customers and drive business success.Work collaboratively with product and design teams to transform complex challenges into user-centered solutions.Maintain a balance between rapid iteration and sustainable system health.Continuously enhance our technology stack, developer workflows, and reliability standards.Foster a nurturing, growth-focused engineering culture based on trust, continuous learning, and excellence.

Key Responsibilities:As a .NET Developer at Arete Technologies, you will be responsible for developing high-quality software solutions and applications. You will collaborate with cross-functional teams to define, design, and ship new features. You should be proficient in various technologies and have a strong understanding of the software development lifecycle.Essential Qualifications:Minimum of 10 years of experience in software development, with a focus on .NET technologies.Proficient in ASP.NET with C#.Strong knowledge of JavaScript and jQuery.Experience with Entity Framework.Solid understanding of Object-Oriented Programming (OOP).Proficiency in SQL and database integration.Familiarity with the Software Development Life Cycle (SDLC).Experience working in Agile environments.Excellent communication skills.Strong customer service orientation.

Join DoorDash, a leader in the on-demand delivery industry, as we harness the power of data to drive transformative business and product decisions. Our Core Data Platform team is at the forefront of building an operationally efficient analytical data stack that supports our rapid growth.About Our TeamAt DoorDash, we pride ourselves on being a data-centric organization. The Core Data Platform team is responsible for developing the infrastructure that enables us to leverage timely and accurate data for critical insights. We design and operate scalable compute and ingestion frameworks powered by cutting-edge technologies like Spark, Flink, Kafka, Airflow, and innovative lakehouse solutions.About the RoleThis role offers a unique opportunity to contribute to a high-impact team that shapes the future of data at DoorDash. As a Software Engineer, you'll help design and implement frameworks that facilitate data mobility, ingestion, and governance. You'll also play a vital role in setting and maintaining data quality and compliance standards, ensuring that our analytics remain trustworthy and effective. If you're passionate about building systems that drive real-time insights and personalization, we want to hear from you!Your Excitement for This OpportunityLead the vision and strategy for developing scalable frameworks to meet the demands of our growing business.Enhance our analytical platform to handle increasing data volumes and diverse use cases.Utilize your expertise in building and operating high-scale systems with a focus on reliability, scalability, and cost efficiency.Collaborate with stakeholders to create innovative solutions on top of our platform.Contribute to a positive and inclusive work culture, mentoring and uplifting your peers.Your QualificationsB.S., M.S., or PhD in Computer Science or a related field.2+ years of experience at the I4 level, or 5+ years at the I5 level in software engineering.Proven experience in big data technologies (streaming, batch processing, data lakes, OLAP) and promoting real-time data insights.