Video Content Creator for Customer Education

Harvey seeks a Video Content Creator to build customer understanding through clear and engaging video content. This position focuses on making Harvey’s products and services easy to grasp for customers by producing well-crafted educational videos. What you will do Develop concepts for videos that explain how Harvey’s products and services work Handle the ful…

About OpenArtOpenArt is at the forefront of visual storytelling, leveraging generative AI to enable creators to narrate stories, design immersive worlds, and express innovative ideas effortlessly and stylishly. Our platform combines revolutionary generative models with user-friendly creative tools, allowing anyone to produce high-quality visual narratives that resonate with authenticity and depth. About the RoleWe are seeking a talented AI Social Content Creator who excels at transforming product narratives into captivating visuals. You will be responsible for producing product launch videos, engaging social media content, and dynamic short-form videos that breathe life into OpenArt’s offerings, showcasing features in a way that genuinely engages and excites our audience.Your role will involve close collaboration with our marketing and content teams, while also maintaining alignment with our product and design teams to stay informed about new releases. You will lead the direction and production of in-house product launch videos, merging compelling storytelling, motion design, and visual artistry to ensure each feature is presented as vibrant and significant.If you are passionate about weaving together storytelling, design, and AI creativity to elicit a “wow” response, this is your opportunity to make a lasting impact. What You’ll DoCreate concise, high-quality social videos and product demonstrations.Direct and produce compelling product launch and educational videos.Conceptualize, script, and deliver impactful launch videos that fuse strong storytelling with motion and AI-generated visuals.Produce visually refined educational content that emphasizes new features, creative workflows, and user advantages, optimized for engagement across social platforms.Leverage AI visuals in your content.Utilize AI image and video tools to craft customized assets, seamlessly integrating them into your content to enhance the storytelling experience.Work collaboratively with product and design teams.Stay updated on product launches and updates, translating complex features into clear, visually appealing content that inspires users.Develop campaign and launch materials.Partner with the marketing team to plan, storyboard, and edit promotional content that amplifies OpenArt’s voice and creative identity.Continuously innovate our visual storytelling.Research and explore new trends, formats, and creative techniques to enhance our visual narrative capabilities.

Join our dynamic team at Kapwing as a YouTube Content Creator and Manager! We are looking for a creative and passionate individual to take charge of our YouTube channel, producing engaging video content that resonates with our audience. In this role, you will be responsible for brainstorming video ideas, scripting, filming, and editing, as well as managing the overall strategy for our YouTube presence.As a key member of our team, you will collaborate with various departments to ensure our content aligns with our brand voice and marketing goals. If you love creating videos, have a knack for storytelling, and enjoy analyzing performance data to refine strategies, we'd love to hear from you!

At Superpower, we are revolutionizing health by empowering individuals with personalized, data-driven insights. Our digital-first and tech-forward approach offers a seamless experience akin to leading brands such as Tesla, Apple, and Nike.Our Vision: We are developing the world's first comprehensive health platform that integrates whole-body testing, 24/7 concierge care, an AI-driven doctor, and a curated selection of trusted supplements and prescriptions. This platform serves as a lifelong health partner that provides the only membership you will ever need.Health transcends science; it encompasses culture and community. Consequently, content plays a pivotal role in our mission. We aim to transform health media from an average 6/10 to an exceptional 11/10. Our goal is to redefine the intersection of technology and media, enhancing creativity, empowering creators to innovate, and advancing cultural conversations.Learn More:WebsiteInstagramLinkedIn

Join Distyl, a dynamic and innovative company at the forefront of technical content development, as a Technical Content Creator. In this role, you will craft engaging, accurate, and informative content that helps our audience understand complex technical concepts. Your creativity and expertise will be essential in producing high-quality documentation, blog posts, and other content formats that resonate with both technical and non-technical audiences.

Join the Revolution at HarveyAt Harvey, we are not just improving legal and professional services; we are fundamentally transforming them. By integrating cutting-edge AI technology with an enterprise-grade platform and extensive domain knowledge, we are redefining the landscape of knowledge work for the future.This is a unique opportunity to contribute to a groundbreaking company poised for significant growth. With over 1,000 clients across more than 58 countries, a strong product-market fit, and exceptional investor backing, we are rapidly scaling and creating a new category in real time. The challenges are ambitious, the expectations are high, and the potential for personal, professional, and financial growth is unparalleled.Our team consists of sharp, driven individuals who are deeply committed to our mission. We thrive in high-pressure environments, take ownership of our challenges, and collaborate closely with customers—from leadership to engineers—to address real issues with urgency and care. If you excel in uncertain situations, strive for excellence, and wish to help define the future of work alongside like-minded individuals, we welcome you to join us.At Harvey, we are actively shaping the future of professional services— and we are just getting started.Role OverviewAs a Content Specialist, you will be instrumental in developing, organizing, and maintaining Harvey's Help Center, which serves as our primary knowledge resource for customers. Reporting to the Head of User Operations within the Customer Education team, your primary focus will be on creating and optimizing Help Center content that enables customers to self-serve effectively while gaining a clear understanding of our products.This role is perfect for those who have a passion for writing, structuring information, and understanding how users search for and utilize self-service content. You will play a key role in scaling customer knowledge, enhancing the support experience, and ensuring that every Help Center article embodies a consistent and trusted voice.

At Highwire, we are seeking an imaginative and versatile Content Creator & Copywriter to join our dynamic Content team. In this role, you will develop and implement innovative content across various platforms, enhancing social media strategies that foster engagement, amplify brand visibility, and meet client objectives. You'll also have the opportunity to craft new business concepts, brand campaigns, and compelling long-form copy. Your primary focus will be on B2B technology clients, while also contributing to projects in diverse areas such as digital health, financial services, professional services, and energy and sustainability. This position thrives in a fast-paced, collaborative environment where creativity, curiosity, and strong writing skills are paramount. With approximately 3-4 years of experience, you will play an essential role in shaping engaging brand narratives, contributing to social strategies, and enhancing the digital footprint of a varied portfolio of client brands, all while advancing your career within our integrated, creative agency.

Join Gumloop as a Video Producer!Location: San Francisco HQ (Jackson Square). This is an in-office position, requiring presence 5 days a week, along with additional time as necessary for video shoots.About the Role: At Gumloop, we are developing a dynamic library of educational content designed to captivate, engage, and inspire a love for learning. We are on the lookout for a talented Video Producer who can transform complex product information into compelling visual narratives that resonate with our audience. You will manage the complete video production process, collaborating closely with our Head of Community and Education as well as the Product Team.Key Responsibilities:Script Development: Craft narrative scripts from content outlines, ensuring accuracy and coherence while working with various teams.End-to-End Production: Oversee the video creation process, from recording voiceovers to screen captures, editing, and finalizing content autonomously.Publishing: Manage the packaging of videos, including thumbnails, descriptions, keyword tags, and captions, preparing them for release.Project Management: Coordinate the approval process from initial draft through to final cut, ensuring timely progress across multiple projects and stakeholders.Strategic Investment: Assess which features necessitate in-depth videos versus quick walkthroughs, utilizing your familiarity with our product.Innovate: Experiment with new teaching formats, production techniques, and AI tools to enhance both quality and efficiency.Who You Are:You have proven video production experience in a fast-paced educational or tech setting.You are proficient with video editing software (e.g., Premiere Pro, DaVinci Resolve, Final Cut Pro, Descript).You excel at managing multiple projects simultaneously while maintaining composure.You have a keen eye for clarity and engagement, preferring to refine content until it meets high standards.You are enthusiastic about leveraging AI and automation to improve production workflows.

The Center for AI Safety (CAIS) is at the forefront of research and advocacy dedicated to reducing societal risks associated with artificial intelligence. Our mission is to tackle the most pressing challenges of AI through innovative technical research, collaborative initiatives, and proactive policy engagement, alongside our partner organization in Washington, D.C., the Center for AI Safety Action Fund.As public concern about AI safety grows rapidly, we recognize that increasing public awareness is crucial. The interest in AI safety is expanding at an unprecedented pace, with videos, articles, and social media discussions reaching millions. To capitalize on this momentum, CAIS is forming a dedicated public engagement team to amplify awareness and drive conversations around AI safety.We are seeking a passionate and strategic Head of Video to lead our video content initiatives across platforms including YouTube, Shorts, and TikTok. In this role, you will be responsible for defining content formats, overseeing production processes, and ensuring that our video content is optimally packaged to maximize audience reach and retention. You will report directly to the Head of Public Engagement.

Join DoorDash as a Senior Associate in our Social Content & Video team, where your creativity and strategy will shape our digital narrative. Collaborate with cross-functional teams to craft compelling video content that resonates with our audience, driving engagement and brand loyalty.

Creator ManagerSan Francisco, USAbout AarkiAarki is an innovative leader in AI-driven mobile demand-side platform (DSP) technology, dedicated to transforming advertising budgets into scalable and predictable growth. Our platform optimizes programmatic campaigns using supervised AI bidding and real-time creative enhancements, facilitating an impressive processing of 5 million bid requests every second across over 10 billion devices. Our marketing team thrives on agility, creativity, and a relentless focus on growth. We seek a dynamic content marketing expert who excels in planning, creating, and optimizing high-impact content that drives engagement and conversions.Role OverviewThe Creator Manager will take charge of managing influencer and creator partnerships from inception to execution. This pivotal role focuses on building a scalable and compliant creator supply chain that aligns with our growth objectives across influencer marketing, paid social, and emerging digital channels. The position bridges the gap between creators, performance-driven marketing, and strategic platform initiatives.In this role, you will be responsible for the end-to-end management of creator sourcing, onboarding, and optimization, ensuring quality, compliance, and efficiency as our program expands.Key ResponsibilitiesDevelop and maintain a scalable pipeline of creators across performance-oriented channels (UGC, influencer, and affiliate-adjacent creators).Oversee the onboarding process for creators, ensuring adherence to contracting, compliance, and quality standards.Coordinate monthly production schedules, including scripts, briefs, timelines, and delivery.Manage communication with creators and affiliates, ensuring clarity and alignment on project expectations.

Join Retell AI as a Senior Product Education & Video MarketerAt Retell AI, we are revolutionizing the call center industry through innovative voice AI technology. Our mission is to transform customer experiences by creating intelligent AI agents that can seamlessly manage sales, support, and logistics communications.In just 18 months, we have grown exponentially, with thousands of companies now utilizing our AI solutions. Supported by prominent investors such as Y Combinator and Alt Capital, we have achieved an impressive $36M ARR with a lean team of 20, up from $5M at the beginning of 2025.Our ambitious vision for 2026 is to develop a cutting-edge customer experience platform that operates entirely on AI, eliminating the need for continuous human intervention. We invite passionate and innovative individuals to join us in tackling complex technical challenges and making a significant impact in one of the fastest-growing voice AI startups.Recognized in the top 50 AI applications by a16z: https://tinyurl.com/5853dt2xRanked #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025One of the top-ranking startups on: https://leanaileaderboard.com/Your RoleAs the Senior Product Education & Video Marketer, you will play a pivotal role in how users engage with and succeed in utilizing our features. This isn't just about announcing launches; it's about crafting the narrative around our features from inception to market introduction.This position offers you the opportunity to take ownership of product direction, influence feature adoption, and drive user success.

At Figma, we are dedicated to building a vibrant community of creative minds and innovators, all working towards the goal of making design accessible to everyone. Our platform empowers teams to transform ideas into reality, whether it’s through brainstorming, prototyping, coding, or utilizing AI for iterations. Figma facilitates seamless collaboration, enabling teams to work together in real-time from anywhere in the world. If you are passionate about redefining the future of design and collaboration, we invite you to join our mission!Central to Figma’s ethos is our commitment to our community. We are determined to empower our users, especially during this transformative phase of the industry, and we believe education is a key component of this empowerment.To further this mission, we are looking for a Manager of Customer Education Design to spearhead a team of Education Designers and Motion Designers tasked with creating engaging multimedia learning resources for our users. This team will produce high-quality content—including courses, videos, and hands-on projects—that not only supports major product launches but also ongoing customer education initiatives. Our resources will guide users throughout their entire learning journey, from initial activation to advanced skill mastery.Success in this role hinges on strong leadership that fosters a balance between creativity and efficiency, paired with thoughtful and timely coaching. Close collaboration with cross-functional partners across customer education and go-to-market teams will be vital to achieve impactful and consistent outcomes.This position also involves establishing clear and efficient team workflows, supported by well-defined roles, standardized processes, and measurable success metrics. The role is a hybrid of player and coach, as the manager will actively contribute to content creation while Figma continues to release new products and features at a rapid pace.This is a full-time opportunity available at one of our US locations or via remote work within the United States.

Join Flex as the Manager of Customer Success AI Content, where you will lead innovative initiatives to enhance customer engagement through AI-driven content strategies. In this pivotal role, you will collaborate with cross-functional teams to develop and implement content that resonates with our users, ensuring a seamless and enriching experience.Your creativity and analytical skills will drive our content efforts, making a significant impact on customer satisfaction and retention. If you are passionate about leveraging AI technologies to elevate customer success, we want to hear from you.

About Higgsfield AIHiggsfield AI stands at the forefront of the video AI revolution, transforming synthetic media across social platforms. After achieving an impressive $200M+ run-rate in sales just nine months post-launch, we are excited to expand further with a recent $130M Series A funding.Our Ideal CandidateAt Higgsfield, we seek A-players who exemplify excellence. Ideal candidates will possess:A profound knowledge of generative AI applications in creative, marketing, and advertising domains.Outstanding communication skills, with the ability to distill intricate technology into clear, compelling narratives.Proven experience in leading product demonstrations, workshops, or training sessions for senior stakeholders.Exceptional visual storytelling capabilities, with a knack for crafting high-quality creative assets.A genuine passion for education, client success, and fostering GenAI adoption on a large scale.Key ResponsibilitiesEnterprise Product Demonstrations: Spearhead impactful product demos tailored to client needs, effectively communicating product features and future developments.Sales Tools and Thought Leadership: Create engaging presentations and storytelling materials for industry events and client engagements, reinforcing Higgsfield's leadership in GenAI creativity.Sales Enablement: Collaborate with the B2B sales team to develop customized, brand-aligned creative assets for client pitches.Client Training and Adoption: Take ownership of onboarding and training for enterprise clients, ensuring effective product usage through collaboration with customer support and sales teams.Strategic Sales Collaboration: Work closely with sales leadership to identify growth strategies and enhance product positioning for enterprise clients.Brand Representation: Act as an ambassador for Higgsfield at industry events, workshops, and conferences to elevate brand visibility and drive platform adoption.QualificationsWe are looking for candidates who are not just experienced, but are also passionate about innovation and technology.

About Our TeamAt OpenAI, we are dedicated to creating innovative tools that empower individuals and organizations to harness the potential of artificial intelligence. Our mission is to provide AI-native education that fosters the development of lasting skills among users, enabling them to not only consume content but actively engage with it. In the Customer Education department, we specialize in crafting immersive learning experiences and certifications designed to enhance adoption and cultivate new talent within enterprise clients.As the Learning Experience and Curriculum Lead, your primary responsibility will be to design tailored educational pathways for the AI workforce. This includes developing engaging learning experiences, authoring curriculum, and establishing assessment frameworks. You will harness AI technologies to streamline course content creation, generate realistic scenarios, and ensure our materials remain relevant as products evolve. The goal is to establish a high-quality educational program that is efficient to produce and maintain, while ensuring consistency across all offerings.Collaboration will be key in this role, as you will work closely with teams across Customer Education, Product, and Technical Success to ensure our programs focus on essential skills, demonstrate measurable outcomes, and facilitate AI enablement on a large scale.About the RoleYou will lead the strategy and implementation of enterprise learning pathways and curriculum. Your role will involve creating cohesive learning experiences that range from foundational knowledge to practical skill application, all aligned with critical customer outcomes and supported by straightforward tools such as quizzes, skill assessments, project guidelines, and digital badges.This position is a unique blend of instructional design, content development, and AI-enhanced educational operations. You will serve as the crucial link between learning science, course production, and tangible customer impact.Key ResponsibilitiesDevelop and refine curriculum materials, including learning objectives, lesson plans, scripts, assessments, and guidance for hands-on projects.Establish a structure for certifications and credentials that reflect genuine skill development, including badges and progression criteria.Create standards and guidelines for course production, including templates, style guidelines, quality assurance checklists, and update schedules.Leverage AI tools to expedite course development and upkeep, including content drafting, test case generation, and quality assurance checks.Design learning analytics to evaluate success metrics such as course completion rates, assessment outcomes, practice performance, and subsequent behavioral changes.Collaborate with cross-functional teams to ensure learning experiences remain in sync with product updates, customer requirements, and field feedback.Are You a Good Fit?You possess a strong background in instructional design, curriculum development, or a related field.You are passionate about leveraging AI in educational contexts and enjoy creating impactful learning solutions.You have excellent communication skills and can effectively collaborate with diverse teams.

Join Anthropic as a Customer Success Manager dedicated to transforming the landscape of higher education. In this role, you will engage with educational institutions to ensure they maximize the potential of our innovative AI technology. Your mission will be to foster enduring partnerships, guiding customers through implementation and usage, while addressing their unique challenges and goals.

About the OpportunityJoin Contentful’s Professional Services team as a Senior Personalization Solution Architect, where your deep expertise in personalization and experimentation will drive innovative solutions. This role is tailored for a seasoned practitioner who has successfully built, operated, and scaled personalization programs in a production environment and possesses the hands-on technical skills necessary to implement these programs within modern, composable architectures.This is a specialized Solution Architect position focused on personalization, requiring strong opinions and substantial real-world experience in audience strategy, decision-making, experimentation, and measurement. You will also need to design and deliver high-quality technical implementations utilizing Contentful Personalization.Your collaboration with customer engineering, product, and marketing teams will be crucial in designing and implementing advanced personalization and experimentation strategies. As a vital customer-facing extension of Contentful’s Product and Engineering teams, your efforts will significantly mitigate implementation risks, expedite time to value, and enhance feedback loops into product development—especially for complex personalization use cases.What to Expect?Leadership in Personalization & ExperimentationOwn the comprehensive design of personalization and experimentation programs, which includes:Audience and segmentation strategies based on behavioral, contextual, and first-party data.Experience decisioning models that effectively balance relevance, performance, and governance.Experimentation frameworks (A/B, multivariate, holdouts) with well-defined hypotheses and success criteria.Devise scalable personalization strategies that responsibly incorporate:Guardrails to avoid over-personalization, bias, and compromised user experience.Strategies for global, multi-brand, or multi-region deployments.Trade-offs between targeting precision, latency, and operational complexity.Establish measurement approaches linking:User behavior → decisioning logic → exposure → business outcomes.Serve as a domain authority on personalization and experimentation in customer interactions, adeptly guiding both technical and non-technical stakeholders through best practices, limitations, and trade-offs.Technical Solution Architecture & Hands-On DeliveryArchitect and implement end-to-end personalization solutions that meet client needs.

About UsAt Owner.com, we are revolutionizing the growth of local restaurants through our advanced AI-driven growth system.Our cutting-edge technology continuously enhances SEO, marketing strategies, and online ordering systems to boost first-party orders. Unlike other platforms that require small business owners to navigate complex software, we provide a proven system managed by industry experts.Think of Owner as your dedicated team of engineers and marketers, empowering you to compete with large chains.Our VisionWe aim to empower independent restaurants in successfully navigating the digital marketplace. However, we recognize that many local businesses face similar challenges. Major tech corporations are draining their customer base and profits, making survival increasingly difficult.Once we perfect our solutions for restaurants, we plan to expand our services to all local business sectors, envisioning a future where millions of local business owners can thrive in the digital age.Our TractionSince our inception in 2020, we have generated tens of millions in revenue and facilitated over half a billion dollars in online orders. One in five Americans has interacted with an Owner.com website. More importantly, we have aided over 20,000 restaurant owners, saving nearly $200 million in fees.Our TeamOur growing team consists of top talent from leading companies in SMB software, including Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire, and Stripe. We anticipate accelerated growth in 2026 to keep pace with our expanding customer base.Where We WorkOwner.com operates as a remote-first organization with its headquarters in San Francisco and a sales hub in Toronto. While most of our team members work remotely from around the globe, some roles may prioritize in-person collaboration. Please consult your recruiter for more details regarding this position's location.

About Air AppsAt Air Apps, we envision a future where planning is seamless and efficient. Founded in Lisbon, Portugal in 2018, our family-operated company is on a transformative journey to develop the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP). With over 100 million downloads globally and offices in both Lisbon and San Francisco, we are proud of our self-funded journey and our commitment to innovation.Our mission is to challenge conventional approaches and push the boundaries of AI-driven solutions that genuinely impact lives. As part of our team, you will play a pivotal role in crafting products that empower individuals worldwide.Join us in redefining resource management and making a positive difference in people's lives.The RoleAs a Creator Relations Specialist, you will oversee the entire lifecycle of creator partnerships, from sourcing to payment. Based onsite in San Francisco, you will cultivate relationships with creators to ensure their work meets Air Apps' standards and aligns with our brand identity. Your responsibilities will include identifying potential creators, negotiating terms, coordinating deliverables, validating content quality, and ensuring prompt payments.This position is ideal for individuals who excel in building personal relationships, thrive on meticulous operational details, and are passionate about enabling creators to produce their best work.ResponsibilitiesIdentify and attract creators who resonate with Air Apps' vision and content objectives.Manage the complete process of creator partnerships, including outreach, hiring, briefing, and contract management.Clearly outline deliverables, timelines, and expectations for each creator.Review creator submissions, provide constructive feedback, and ensure high-quality outputs that align with our brand.Confirm deliverables for completeness and accuracy prior to approval.Collaborate with the finance team to guarantee timely and accurate payments to creators.Foster strong, long-lasting relationships with individual creators as their primary contact.Maintain organized records of agreements, deliverables, and outcomes.Collaborate with marketing and product teams to ensure creator content aligns with broader company objectives.