Technical Lead - Cloud Platforms and Services

NOTE: PREFERENCE WILL BE GIVEN TO LOCAL CANDIDATES (LOCAL IS DEFINED AS WITHIN 50 MILES OF SAN JOSE, CA). APPLICATION INSTRUCTIONS: PLEASE COPY AND PASTE THE FOLLOWING LINK TO YOUR WEB BROWSER: https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=79565&lang=en_US **DO NOT APPLY DIRECTLY TO THIS JOB POSTING. PLEASE FOLLOW THE LINK ABOVE** Com…

Veeam Software develops solutions for data resilience and security posture management, supporting more than 550,000 customers worldwide. Headquartered in Seattle and operating across over 30 countries, Veeam helps organizations understand, protect, and strengthen their data and AI systems. The company brings together identity, data, security, and AI risk management to enable safer, scalable AI adoption. Role overview The Senior Platform Engineer - Cloud Workloads joins the Workload team within Veeam’s R&D department. This position centers on maintaining observability infrastructure, improving incident response, and expanding proactive support for cloud-based workloads. Main responsibilities Design, build, and operate observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) for Azure and AWS environments. Create and manage SLO/SLI dashboards and error budget reports for Backup-as-a-Service (BaaS) platform services. Lead incident response for distributed, multi-tenant cloud workloads, and maintain and improve runbooks for these processes. Develop and refine proactive support tools, such as pattern analysis, tenant correlation dashboards, and alerts for baseline deviations to reduce reactive support. Administer Elastic Fleet agent policies, monitor enrollment health, and manage log streaming pipelines across Azure and AWS worker fleets. Collaborate with SRE, R&D, and Proactive Support teams to address observability gaps, including tenant identification workflows and admin portal integrations. Location This role is based in San Jose, CA, USA.

Join Zscaler, a leading provider of cloud security solutions, as a Project Manager for Platform Service Delivery. In this pivotal role, you will oversee the successful implementation and management of our platform services, ensuring that we consistently deliver exceptional value to our clients. You will collaborate with cross-functional teams, manage project timelines, and leverage your expertise to drive efficiency and effectiveness in service delivery.

Join Zscaler as a Senior Staff Technical Program Manager in our Platform Services team. In this pivotal role, you will lead cross-functional initiatives, drive strategic projects, and ensure the successful execution of our technology programs. Your expertise will be integral to enhancing our platform, fostering innovation, and delivering exceptional results.

Join 8x8, Inc. as a Technical UI/UX Lead and play a pivotal role in shaping the future of cloud-based communication solutions. Located in San Jose, California, you will collaborate with a dynamic team of developers to create intuitive and engaging user interfaces for our web and mobile applications. This is an opportunity to be at the forefront of innovation in the communications industry, delivering exceptional user experiences that transform how businesses connect.Responsibilities:Collaborate closely with engineering teams to translate high-level product concepts into detailed UI/UX specifications for effective implementation.Act as a bridge between conceptual ideas and tangible outcomes, continually pushing the boundaries of our service delivery and feature offerings.Engage hands-on with our in-house Product Management and UI design teams to expedite project delivery to market.Develop scalable systems that leverage 8x8's global presence and private-branded portals.

We are seeking a skilled CRM Lead to join our team onsite with a client in San Jose, California. In this pivotal role, you will spearhead the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position requires cross-functional leadership, combining hands-on system expertise with technical integration and alignment of business processes across customer service and support environments.As the CRM Lead, you will:Lead onsite CRM projects focused on Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.Act as the primary liaison among business users, technical teams, and vendors for CRM and contact center projects.Facilitate the smooth integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.Analyze business needs and convert them into system design, workflow automation, and customer service logic.Guide the configuration of workspaces, workflows, rules, and service queues within Oracle Service Cloud.Oversee the design of Genesys Architect flows, omnichannel setups, and telephony routing logic.Troubleshoot system challenges and support the continuous enhancement of CRM and contact center platforms.Coordinate data synchronization between Oracle Service Cloud and other systems such as ERP, Knowledge Base, and Reporting.Train and mentor client-side users and IT staff on new features, best practices, and incident management.Ensure compliance with security, data privacy, and regulatory requirements (e.g., GDPR, HIPAA).

Join our dynamic team as a Technical Lead Component Engineer in San Jose, CA. In this pivotal role, you will lead engineering efforts, ensuring the excellence and reliability of our components. You will be responsible for driving innovation, overseeing project timelines, and collaborating with cross-functional teams to deliver top-notch engineering solutions.

About Archer Aviation Archer Aviation designs and builds all-electric vertical takeoff and landing aircraft in San Jose, California. The company focuses on sustainable air mobility, aiming to reduce noise pollution while advancing environmentally responsible aviation. The team is dedicated to developing, manufacturing, and operating aircraft that put environmental priorities at the forefront. Archer values ambitious problem-solving and believes a diverse workforce brings better ideas and outcomes. The company works to create an inclusive and equitable workplace where every team member is supported and celebrated. Role Overview: Technical Lead for Turboshaft Systems This position leads the technical direction and execution for turboshaft systems within a hybrid powertrain and turbogenerator platform. The Technical Lead guides a multidisciplinary team and ensures smooth integration and certification of the turboshaft in Archer’s aircraft. What You Will Do Lead the development and management of the turboshaft in a complex hybrid powertrain and turbogenerator system. Oversee a team of specialists in fuel systems, turbine design, exhaust, and thermal management. Ensure the turboshaft is successfully integrated, tested, and certified within the aircraft model. Optimize turboshaft design for compatibility with the overall powertrain. Identify and address technical, certification, and program risks to support project goals. Direct testing, verification, and certification activities for turboshaft systems. Define integration challenges for turboshaft subsystems, collaborating with mechanical and systems engineers. Develop strategic plans for turboshaft and turbogenerator advancement as part of the hybrid powertrain program.

Join a leading force in the networking industry with over 50,000 customers worldwide who trust our comprehensive, cloud-based solutions. Extreme Networks empowers organizations to accelerate their digital transformation and achieve remarkable advancements. Our consistent double-digit growth positions us uniquely to provide scalable outcomes for our clients.At Extreme, we value inclusion deeply and strive to create a workplace where diversity is celebrated, ensuring all employees thrive thanks to their unique backgrounds and perspectives.Become part of something monumental with Extreme Networks! As a global leader in networking technology, now is the perfect time to join our dynamic team.Our Cloud Operations team comprises skilled engineers dedicated to developing highly reliable, scalable, and secure solutions across public and private cloud environments. We seek enthusiastic Cloud Operations Engineers with substantial experience in production operations and cloud infrastructure design and implementation. In this role, you will lead initiatives in cloud infrastructure implementation while providing technical expertise in cloud architecture, operational excellence, and cost optimization. You will stay abreast of industry trends and best practices, leveraging AI and major cloud service platforms (AWS, Google Cloud, and Azure) to bolster operational efficiency, security, and scalability. Join Extreme Networks and contribute to our exciting growth and success. We are searching for top-tier talent eager to make a difference in a fulfilling role.

Join atmosera as a Senior Cloud Application Support Engineer and play a pivotal role in delivering exceptional cloud solutions to our clients. In this fully remote position, you will leverage your expertise to troubleshoot and resolve complex technical issues while collaborating with cross-functional teams.Your responsibilities will include monitoring cloud applications, providing technical support, and implementing best practices to enhance system performance. This role requires a proactive approach to problem-solving and a passion for cloud technology.

Teamwork makes the stream work. Roku is revolutionizing the way the world enjoys televisionAs the leading TV streaming platform in the U.S., Canada, and Mexico, Roku's vision is to power every television globally. We pioneered streaming technology, and our goal is to be the central hub connecting consumers with their favorite content, empowering content creators to grow their audiences, and offering advertisers unique engagement tools.From day one at Roku, you will make significant contributions in a dynamic environment where every team member is valued. Join us in delighting millions of streamers worldwide while expanding your expertise across various disciplines. About the TeamRoku has been at the forefront of TV streaming innovation and continues to lead the industry. Our success hinges on our commitment to enhancing our machine learning capabilities, which help us offer users millions of options for movies, episodes, news, sports, and channels from around the globe. The Roku Content Platform plays a pivotal role in integrating content into our ecosystem and improving customer experiences through insights that enhance Search, Recommendations, Ads, and Voice functionalities. About the RoleWe are looking for a highly experienced Lead Engineer to join our backend and data team. This critical role involves designing, constructing, and optimizing distributed data pipelines, real-time data processing systems, and backend solutions to manage large-scale data effectively. The perfect candidate will possess extensive knowledge in Java, distributed systems, and big data technologies, coupled with a passion for tackling complex challenges and delivering high-quality solutions. At Roku, we are always in 'build mode', continuously seeking ways to innovate and enhance our offerings.

Archer is a pioneering aerospace company located in San Jose, California, dedicated to developing an all-electric vertical takeoff and landing aircraft. Our mission is to enhance sustainable air mobility, and we are committed to designing, manufacturing, and operating an innovative all-electric aircraft capable of transporting four passengers with minimal noise emissions.At Archer, we set ambitious goals and tackle complex challenges. We believe that fostering a diverse workforce leads to smarter solutions and better insights, ultimately driving our collective success. We are focused on creating an equitable and inclusive workplace that celebrates our diversity and supports the growth of all team members.We are currently seeking a highly skilled SAP Security & Platform Systems Engineer. This specialized position is essential for developing secure architecture and ensuring the technical integration of our SAP S/4HANA RISE environment. The ideal candidate will effectively bridge traditional SAP Security practices with modern Cloud Platform administration, guaranteeing that our SAP systems are robust, compliant, and seamlessly connected.

Join Western Digital Corporation as a Senior Director of IT, where you will lead our Data Centers and Cloud Services strategy. This is an exceptional opportunity to drive innovation and enhance our IT infrastructure in our San Jose or Irvine locations. You will work closely with cross-functional teams to ensure our data centers meet the demands of our growing cloud services.

Role Overview Bill.com is seeking a Senior Workforce Management Program & Technical Enablement Lead. This position shapes operational practices and advances workforce management strategies. The role is based in Draper, Utah or San Jose, California. What You Will Do Drive improvements in workforce management programs. Work with teams across the company to deliver solutions that simplify processes and raise efficiency. Support the adoption of new tools and methods to strengthen operations. Location Draper, Utah, United States San Jose, California, United States

Veeam Software is seeking a Team Lead for Technical Support with a focus on Windows Agents, based in San Jose, Costa Rica. This position guides a team of support professionals who assist customers with technical issues related to Windows Agent products. Role overview This leadership role centers on supporting both the team and customers. The Team Lead oversees daily operations, helps resolve technical challenges, and ensures the team delivers reliable service. The position plays a key part in maintaining smooth customer systems through effective troubleshooting and guidance. What you will do Lead a team of technical support staff focused on Windows Agents Support team members in resolving customer issues Promote high standards of customer service and technical assistance Contribute expertise to drive solutions for customers

Priority will be given to local candidates (considered within 50 miles of San Jose, CA).8x8, Inc. is looking for a seasoned Technical Project Manager to join our Professional Services team. In this role, you will be responsible for crafting innovative, value-added solutions tailored to our business clients using our award-winning hosted Contact Center, PBX, and Hosting services. Your expertise in solutions development, combined with your knowledge of the call center and telecom industry, will enable 8x8 to bolster our footprint in the hosted unified communications market.Key Responsibilities:Collaborate with sales managers and reseller partners to uncover potential Professional Services opportunities.Gather project requirements from clients through remote interviews.Develop Statements of Work (SOWs) that include cost estimates based on client needs.Deploy customized solutions and services based on the SOW utilizing 8x8 products, APIs, and third-party software development tools as necessary.Oversee subcontracted software development projects, ensuring quality deliverables.Manage client deployment of 8x8 services as specified in the SOW.Present 8x8 services and tailored solutions to clients, including executives and end-users.Achieve or exceed P&L goals for professional services.

Join dstaff as a Staff Cloud Engineer and play a crucial role in building and maintaining our cloud infrastructure. You will work with a talented team to develop scalable cloud solutions that meet our clients' needs. Your expertise in cloud technologies will contribute to the success of our projects, enhancing our service delivery.

Archer is an innovative aerospace company located in San Jose, California, dedicated to advancing sustainable air mobility through the development of an all-electric vertical takeoff and landing aircraft. Our mission is to create a groundbreaking aircraft capable of transporting four passengers with minimal noise pollution.At Archer, we are committed to solving complex challenges and believe that workplace diversity fuels creativity, enhances insights, and drives collective success. We strive to foster an inclusive environment that values and celebrates the unique contributions of each team member.Role OverviewWe are on the lookout for a highly skilled and technically proficient Principal Platform Architect to join our Enterprise OS team as a Tech Lead. In this pivotal role, you will be responsible for architecting a foundational platform layer that integrates seamlessly with core enterprise systems, including SAP S/4HANA, Workday, Google Workspace, and Okta.Your expertise will be crucial in establishing platform capabilities that facilitate the secure and efficient development of applications utilizing unified enterprise data. This role demands not only design and development of essential services but also leadership within the engineering team, setting high standards, and owning the technical roadmap.Key ResponsibilitiesTechnical Leadership: Serve as the technical lead for the platform team, directing technical decisions, managing architectural trade-offs, and ensuring adherence to rigorous engineering standards through comprehensive design and code reviews.Platform Design Ownership: Define the canonical entity model, design the connector interface for typed Go services across source systems, and take ownership of the Platform SDK utilized by application teams.Core Service Development: Spearhead the creation of services that enable policy-controlled access, traceability, and automation, including AI-assisted workflows with stringent guardrails.Execution & Validation: Transform the platform vision into concrete engineering milestones, with designs validated rapidly through production applications.

As the Director of Technical Support for Veeam Backup & Replication (VBR) in the Americas, you will play a crucial role in leading our technical support team to deliver exceptional service to our clients. You will oversee strategies to enhance customer satisfaction, improve support processes, and ensure that our team is equipped to handle technical challenges effectively.

Position Summary:We are in search of a dedicated and enthusiastic Technical Sales and Field Service Engineer to enhance our sales team. This role is pivotal in fostering relationships with existing clients while also pursuing new business opportunities. The ideal candidate will engage in applications engineering, provide sales support, and undertake field service tasks. Our Sales Engineers thrive in a results-driven, dynamic environment.This position offers extensive formal training alongside mentorship, allowing you to develop a comprehensive understanding of CaptiveAire's products, market strategies, application engineering processes, and sales methodologies.