About the job
Join Airwallex as a Senior IT Support Engineer
At Airwallex, we are revolutionizing the way businesses handle payments and finances globally. Our unique platform combines proprietary technology and innovative software to serve over 200,000 clients, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN. We provide seamless solutions for business accounts, payments, spend management, treasury, and embedded finance.
Founded in Melbourne and now boasting a diverse team of over 2,000 talented professionals across 26 offices, we are valued at $8 billion and supported by leading investors, including T. Rowe Price, Visa, and Mastercard. Join us to take on challenging projects and contribute to the future of global finance.
What We Value:
We are looking for proactive problem solvers who thrive in fast-paced environments. You should possess strong technical skills and a passion for our mission. Collaboration and humility are key traits, as you’ll be turning innovative ideas into tangible solutions.
Your Role:
As a Senior IT Support Engineer, you will lead our operations in the Americas, providing exceptional customer service and technical support to our team both in-office and remotely. Your role will involve onboarding new hires, troubleshooting technical issues, and managing our IT infrastructure across global offices.
