Global Process Excellence & Operations Lead

Role Overview Experian is looking for a Global Process Excellence & Operations Lead based in Sofia. This role focuses on improving operational efficiency for teams around the world. The position involves close collaboration with cross-functional stakeholders to spot areas for process improvement and to put proven practices into action.

Join Experian as a Commercial Contract Analyst, where you will play a pivotal role in managing and analyzing commercial contracts to ensure compliance and maximize value. You will work closely with various departments to support contract negotiations and maintain accurate documentation. Your expertise will help safeguard the interests of our organization while fostering strong relationships with stakeholders.

Join Playtech as a Customer Service Associate in Sofia and become a vital part of our dynamic customer support team. In this role, you will have the opportunity to assist customers with inquiries, resolve issues, and provide exceptional service that enhances their experience with our products. We are looking for enthusiastic individuals who are passionate about helping others and are eager to learn and grow within the company.

Join Experian as a Project Support Officer in Sofia! In this fixed-term role, you will play a crucial part in supporting project management activities, ensuring efficient communication, and maintaining project documentation. If you are organized, detail-oriented, and passionate about contributing to impactful projects, we want to hear from you!

As a Senior Platform Architect at Experian, you will play a pivotal role in shaping the technology landscape of our products. You will leverage your extensive experience to design and implement scalable and reliable platform solutions that meet the demands of our clients and enhance their experience. Collaborating with cross-functional teams, you will ensure that our architecture aligns with business goals and technical best practices.

Join our dynamic team at Experian as a Senior IT Service Quality Analyst, where you will play a pivotal role in ensuring the highest quality of IT services. You will analyze, assess, and enhance our IT service delivery processes to ensure compliance with industry standards and best practices. This position offers an exciting opportunity to contribute to our information security initiatives and work collaboratively with cross-functional teams.

Role Overview Experian is looking for a Sales Operations Reporting and Analytics Specialist to join the team in Sofia. This role focuses on using data to support strategic decisions and improve sales outcomes. What You Will Do Analyze sales data to identify trends and actionable insights Create reports, dashboards, and visualizations for stakeholders Communicate findings clearly to support business decisions Location This position is based in Sofia.

Experian seeks a Lead Enterprise Architect based in Sofia to shape and deliver technology architecture that meets business needs. This position sets the direction for technology solutions throughout the company and ensures alignment with organizational goals. Key responsibilities Develop and implement architecture strategies that advance business objectives Guide cross-functional teams to build scalable and efficient systems Ensure that technology solutions meet industry standards Work closely with stakeholders to align technical plans with company priorities Requirements Demonstrated leadership and experience managing technical teams Strong knowledge of current technology trends and enterprise architecture practices Track record of effective collaboration across departments Experience designing and implementing architecture strategies on a large scale

Join our dynamic team as the Data Engineering Lead at Tieto Tech Consulting, where you will spearhead innovative data solutions and lead a talented group of engineers. This is an exciting opportunity to make a significant impact in our data-driven projects across various sectors.

Join Our Team as a Driver!The Terry Soot Management Group (TSMG), established in 2017, specializes in field data collection across Europe. We operate in areas where automation falls short, providing essential data by counting features, capturing images and videos, recording audio, and scanning locations for intricate details. Our dedicated teams are spread throughout Europe and North America, always ready for new challenges.Project OverviewThe objective of this project is to gather high-quality imagery of streets, key landmarks, and public areas within EU countries. You will drive vehicles equipped with 360-degree cameras, capturing the surroundings and storing this valuable data, which will ultimately enhance one of the world's leading online maps.As a data collector, you will navigate specific routes through public streets, focusing on commercial areas and historical sites. In case of adverse weather conditions, you may revisit certain locations to ensure the best quality imagery. This project is anticipated to last a minimum of 3 months, covering various city and state zones.We are looking for candidates who love driving, possess strong knowledge of the local area and traffic patterns, and exemplify responsibility and reliability.Work ScheduleMonday through Friday, 8 hours per day (40 hours per week), with the option to work additional hours if desired.

About the Role Playtech is looking for a Customer Service Associate to join the team in Sofia. This position focuses on supporting customers by handling inquiries, resolving problems, and making sure clients receive attentive service. What You Will Do Respond to customer questions and requests Help resolve issues in a timely, friendly manner Maintain a high standard of service for every client Who We’re Looking For Enthusiastic and positive attitude Interest in helping others and creating good customer experiences If you enjoy working with people and want to make a difference for customers, consider joining Playtech in Sofia.

Join Experian as a Senior Quality Assurance Engineer - Automation and play a pivotal role in enhancing our software quality through innovative automation techniques. You will be responsible for designing, implementing, and executing automated testing strategies that ensure the delivery of high-quality software solutions. Collaborate with cross-functional teams to identify testing requirements and provide insights to improve product reliability.

Join Experian as a Senior Commercial Contract Analyst in Sofia, where you will play a vital role in ensuring our commercial contracts are managed efficiently. As a key member of our team, you will review, analyze, and negotiate contracts, working closely with various stakeholders to mitigate risks and enhance compliance. This maternity cover position offers the opportunity to contribute to a dynamic environment while gaining valuable experience in the commercial contracting space.

About the Role Experian is hiring a Senior Project Manager for a maternity cover contract in Sofia. This role leads key projects, keeping operations on track and ensuring delivery meets expectations during the cover period. Main Responsibilities Plan, execute, and complete projects within set deadlines and budgets Define project scope, objectives, and deliverables Lead cross-functional teams to achieve project goals Maintain clear communication with stakeholders throughout each project phase What We’re Looking For Extensive experience in project management Strong leadership skills Excellent communication abilities Proven ability to deliver projects successfully Location Sofia Contract Type Maternity cover

We are seeking a highly skilled and motivated Data Engineering Lead to join our dynamic team at Tieto Tech Consulting. In this pivotal role, you will lead our data engineering initiatives, guiding a team of engineers to build robust data pipelines and data solutions that empower our clients to make informed decisions. You will play a crucial role in shaping our data architecture and drive the adoption of best practices in data management.As a Data Engineering Lead, you will collaborate closely with cross-functional teams, including data scientists and business analysts, to understand requirements and deliver high-quality data products. Your leadership will be instrumental in mentoring junior engineers and fostering a culture of innovation within the team.

Join Experian as an HR Transition Lead on a fixed-term basis. In this pivotal role, you will oversee the HR transition processes, ensuring a seamless and efficient change management strategy. Your expertise in human resources will be key in guiding our teams through transitions, implementing best practices, and maintaining high standards of employee engagement. Work collaboratively with various departments to address HR challenges and deliver innovative solutions that align with our organizational goals.

NielsenIQ is seeking a dynamic and results-driven Program Manager to join our expanding team in Sofia. In this pivotal role, you will lead and coordinate various projects, ensuring alignment with our strategic goals and delivering high-quality outcomes. You will collaborate with cross-functional teams, manage timelines, and monitor project progress while providing insightful analysis and recommendations to enhance performance.

Join our dynamic team at tinqin as a Business Analyst fluent in French, where your insights will drive strategic decisions and enhance our operational effectiveness. You will be pivotal in analyzing data, interpreting trends, and presenting actionable recommendations to stakeholders.

Join our dynamic team at deliveryhero as a Commercial Analyst, where your analytical skills will drive impactful decisions in our fast-paced environment. You will analyze market trends, assess business performance, and collaborate with cross-functional teams to enhance our strategic initiatives.

Join Mercier Consultancy as a Dutch Inbound Sales Specialist in Sofia, Bulgaria, where we offer a hybrid working model that combines the flexibility of remote work with the collaborative benefits of in-office interactions. In this pivotal role, you will engage with Dutch-speaking clients, responding to their inquiries while showcasing our innovative products and services.Your mission is to transform inquiries into successful sales by understanding customer needs, providing insightful answers, and guiding clients seamlessly through their purchasing journey. Your fluency in Dutch will help you forge genuine connections with clients, ensuring they receive personalized support that directly contributes to our company’s growth.Key ResponsibilitiesHandle incoming sales inquiries from Dutch-speaking clients via various communication channels including phone, email, and chat.Assess customer needs and suggest appropriate products or services that meet their requirements.Effectively convert leads into sales through skilled communication and negotiation techniques.Document all client interactions and maintain precise records in our CRM system.Work closely with marketing and product teams to stay informed about the latest offerings and promotions.Follow up with leads to ensure satisfaction and foster repeat business.Analyze sales data to provide insights for refining sales strategies.