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About the job
Ocadogroup is looking for a Fixed Assets, Projects & Leases Accountant based in Sofia, Bulgaria. This position centers on managing fixed asset accounting, project accounting, and lease management processes.
Role overview
The role involves working closely with different departments to ensure assets are capitalized correctly and depreciation is calculated accurately. Compliance with relevant accounting regulations is a core responsibility. Attention to detail and a collaborative approach are important for success in this position.
Key responsibilities
Oversee fixed asset accounting, including capitalization and depreciation
Manage accounting for ongoing projects
Handle lease management processes
Ensure compliance with applicable regulations
Work with other teams to support accurate financial records
Impact
This role helps streamline financial processes and supports the delivery of clear financial reporting on fixed assets and projects. The work contributes directly to the financial stability and transparency of Ocadogroup.
Ocadogroup is looking for a Fixed Assets, Projects & Leases Accountant based in Sofia, Bulgaria. This position centers on managing fixed asset accounting, project accounting, and lease management processes. Role overview The role involves working closely with different departments to ensure assets are capitalized correctly and depreciation is calculated accu…
As part of the global technology organization TietoEVRY, MentorMate specializes in crafting robust technical solutions that facilitate large-scale digital transformation. Our approach integrates strategic insights, innovative design, and exceptional engineering to create advanced applications. With a strong foundation in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud computing, DevOps, data management, and analytics, we empower our team to engage in significant global projects for well-known brands. We appreciate every team member and celebrate our collective achievements through flexible work arrangements, competitive compensation and benefits, and excellent career advancement opportunities within our extensive international team.Role OverviewWe are in search of a skilled React Native Engineer to join our dynamic team and spearhead the development of high-quality mobile applications. You will be instrumental in designing and implementing scalable, efficient, and user-friendly mobile solutions utilizing React Native, with a strong focus on modern JavaScript (ES6+), state management, and clean architecture. This position is perfect for an individual who thrives in a collaborative atmosphere, enjoys tackling intricate challenges, and is dedicated to delivering impactful solutions.
Join Mercier Consultancy, in collaboration with Riot Games, as a Hungarian-Speaking Player Support Specialist in Sofia, Bulgaria, where we offer fully paid relocation! Become a part of a globally recognized gaming company committed to excellence in player satisfaction and join a vibrant support team.In the role of Hungarian-Speaking Player Support Specialist, you will deliver exceptional assistance to Hungarian-speaking players, ensuring an enjoyable and seamless gaming experience. Your excellent communication skills and enthusiasm for gaming are crucial for fostering a lively player community.Key ResponsibilitiesDeliver prompt and professional support to Hungarian-speaking players via various channels including email, chat, and social media.Efficiently resolve gameplay, account, and technical issues to ensure player satisfaction.Document all player interactions and maintain comprehensive records of support cases.Work collaboratively with cross-departmental teams to tackle complex player issues and enhance overall satisfaction.Collect and communicate player feedback to development teams to improve the gaming experience.Encourage a positive and inclusive gaming environment through empathetic communication.Stay informed about the latest updates, products, and trends from Riot Games.Successful candidates will receive full relocation support to Sofia, Bulgaria.
Mercier Consultancy is excited to collaborate with Riot Games to present an incredible opportunity for a Polish-Speaking Player Support Specialist located in Sofia, Bulgaria. Enjoy the benefits of fully paid relocation as you join a leading global gaming company that is committed to delivering exceptional player experiences.In the role of Polish-Speaking Player Support Specialist, you will play a crucial role in assisting Polish-speaking players by providing prompt and professional support, ensuring that their gaming experiences are seamless and enjoyable. Your enthusiasm for gaming and strong communication skills will significantly contribute to creating a vibrant and welcoming community.Key ResponsibilitiesProvide top-notch support to Polish-speaking players through email, chat, and social media platforms.Effectively investigate and resolve technical issues, gameplay concerns, and account-related inquiries.Keep detailed and accurate records of player interactions and support tickets.Collaborate with cross-functional teams to address complex player challenges and improve overall player satisfaction.Gather and relay player feedback to Riot Games’ development teams to drive continuous improvement.Encourage a positive and inclusive gaming atmosphere through professional and empathetic communication.Stay updated with the latest news, features, and trends related to Riot Games products.Successful candidates will receive full relocation assistance to Sofia, Bulgaria.
Join Mercier Consultancy MD and embark on an exciting career journey as a Danish-speaking professional in Sofia, Bulgaria! We offer a fantastic opportunity for individuals fluent in Danish who are looking to thrive in a fast-paced international environment while immersing themselves in the rich cultural landscape of Bulgaria's vibrant capital.Key Responsibilities Engage with Danish-speaking clients through various communication channels, delivering exceptional support and advisory services. Execute a range of administrative and customer service functions with precision and efficiency. Collaborate effectively with multidisciplinary teams to ensure a unified and superior customer experience. Keep thorough records of client interactions and maintain up-to-date databases. Stay informed about our product offerings and industry developments to provide informed assistance to clients.
Join our dynamic team as a Junior .NET Full-Stack Developer at Accedia, where you will be encouraged to learn and grow in a collaborative environment. We value knowledge sharing and innovation.Your Role:Engage in a supportive setting working with diverse international clients.Participate in various projects spanning the full software development lifecycle, including developing new features, supporting existing ones, troubleshooting issues, and preparing documentation.Collaborate with developers across different levels of experience to analyze technical requirements, propose architectural solutions, estimate efforts, and plan tasks effectively.Maintain active communication regarding tasks, requirements, issues, and queries with your team and clients.Expand your skill set by learning new technologies, engaging in knowledge-sharing initiatives, and pursuing professional certifications.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join Mercier Consultancy as a passionate and driven Czech Player Support Specialist within our innovative gaming department located in Sofia, Bulgaria! In this dynamic position, you will serve as the primary contact for our Czech-speaking gaming community, delivering outstanding support and assistance.Your responsibilities will include addressing player inquiries, troubleshooting game-related issues, and enhancing overall gaming experiences. We are on the lookout for individuals who not only love gaming but also possess exceptional communication skills to foster meaningful interactions with our player base.Key Responsibilities Provide outstanding support to Czech-speaking players through diverse communication channels such as email, chat, and social media. Assist players in resolving technical difficulties, gameplay questions, and account management issues. Accurately document player interactions and issues in our support database. Collaborate with internal teams to tackle complex player concerns. Collect player feedback and insights to relay to the development team. Play a role in nurturing a vibrant and positive gaming community. Stay informed about the latest gaming trends and updates related to our products.
Full-time|On-site|Aalborg, North Denmark Region, Denmark
Join the dynamic team at Mercier Consultancy as a passionate Danish Player Support Specialist in our thriving gaming department located in Sofia, Bulgaria! In this exciting role, you will be the go-to support resource for our Danish-speaking gaming community, providing exceptional assistance and significantly enhancing player experiences.Your responsibilities will include responding to player inquiries, troubleshooting game-related challenges, and ensuring our players feel valued and supported. We are looking for individuals who not only love gaming but also excel in interpersonal communication to engage meaningfully with our players.Key ResponsibilitiesDeliver outstanding support to Danish-speaking players through email, chat, and social media channels.Resolve technical issues, gameplay queries, and account management concerns.Accurately log and manage player interactions in our support database.Collaborate with cross-functional teams to effectively resolve complex player issues.Gather player feedback to provide valuable insights to the development team.Contribute to building a positive and enthusiastic gaming community.Stay updated on the latest gaming trends and developments relevant to our offerings.
Join Mercier Consultancy as a Dutch-Speaking iRobot Support Specialist in the vibrant city of Sofia, Bulgaria. This exciting role comes with a fully covered relocation package, providing you with a unique opportunity to grow your career in an international setting.In your capacity as a Dutch-Speaking iRobot Support Specialist, you will deliver exceptional technical and customer support to our Dutch-speaking clientele utilizing iRobot products. You will take charge of troubleshooting technical problems, resolving issues, and ensuring a seamless customer experience through efficient and effective communication.Key ResponsibilitiesDeliver outstanding support to Dutch-speaking iRobot customers through phone, email, and chat channels.Diagnose and resolve hardware and software challenges associated with iRobot products.Advise customers on optimal product usage and maintenance techniques.Accurately record support interactions within the CRM system.Work collaboratively with technical teams to escalate and resolve intricate issues.Enhance support documentation and resources to improve customer interactions.Maintain high customer satisfaction levels and foster positive relationships with clients.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join Mercier Consultancy as a Hungarian-Speaking Customer Service Representative for our esteemed client in the Sustainability & Green Energy sector. In this pivotal role, you will deliver outstanding support to our Hungarian-speaking clientele, addressing inquiries about sustainable energy solutions and eco-friendly initiatives.Your proficiency in Hungarian will facilitate effective communication, allowing customers to better understand our range of products and services that champion sustainability and environmental stewardship. By providing exemplary customer service, you will play a vital role in advancing our commitment to promoting green practices and solutions.Responsibilities Deliver exceptional customer service in Hungarian via phone, email, and chat concerning sustainability and green energy inquiries. Assist customers with detailed product information, service offerings, and account management. Resolve customer inquiries and issues promptly and professionally. Maintain accurate documentation of all customer interactions within our CRM system. Collaborate with internal teams to ensure customer satisfaction and effective problem resolution. Collect customer feedback to enhance our services and product offerings. Stay informed about industry trends and innovations in sustainability and green energy.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join our esteemed client, the world's leading construction equipment manufacturer, renowned for enhancing lives globally through innovative products over the past century. They are dedicated to delivering cutting-edge digital solutions tailored to meet the needs of the next generation of customers and businesses. We are seeking a highly motivated and technically skilled E-commerce Consultant specializing in Construction Equipment to become a vital part of our team, ensuring exceptional customer experiences and effective problem-solving solutions.This role is office-based in Sofia.Key Responsibilities:Serve as the primary point of contact for customer inquiries related to products via phone, email, chat, and other communication methods.Deliver prompt and accurate responses to customer questions.Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases.Adhere to company policies and guidelines in customer interactions.Ensure a positive customer experience through active listening, empathy, and a positive demeanor.Document and track all customer cases and information systematically.Qualifications:We are looking for candidates who possess:Fluency in both English and German (written and verbal).A minimum of 2 years experience in e-commerce and/or customer support is required.At least 6 months of experience in a technical support or related role.Patience, empathy, and a customer-focused approach when addressing inquiries.Exceptional communication skills, both written and verbal, with strong active listening abilities.Excellent analytical and problem-solving skills to identify root causes and offer appropriate solutions.Strong computer skills and proficiency in using CRM software, ticketing systems, and other customer support tools.A collaborative mindset with a positive attitude and the ability to work independently.Flexibility to work in shifts and during bank holidays, compensated in accordance with local policies.A good understanding of heavy machinery and construction equipment.Benefits:Full-time role with standard working hours from Monday to Friday.Attractive salary package with monthly performance-based bonuses.Convenient office location near public transportation options.Comprehensive initial training and onboarding fully funded by the company.Ongoing training and upskilling opportunities through Concentrix University.Career development and navigation support.
Join Tieto Tech Consulting, a prominent player in the global technology landscape, where we specialize in crafting robust technical solutions that facilitate large-scale digital transformation. At MentorMate, our focus is on combining strategic insights, innovative design, and exceptional engineering to deliver outstanding results. Our expertise spans enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud solutions, DevOps, data analytics, and more. Here, you will have the opportunity to contribute to impactful projects for renowned global brands, while enjoying flexible working models, competitive compensation, and ample opportunities for professional growth within a diverse team of experts worldwide.About the RoleWe are seeking a talented React Native Engineer to enhance our dynamic team and take charge of developing high-quality mobile applications. This role involves designing and implementing scalable, performant, and user-friendly mobile solutions using React Native, with a strong focus on modern JavaScript (ES6+), effective state management, and clean architecture. Ideal candidates are those who excel in collaborative settings, enjoy tackling intricate challenges, and are passionate about delivering meaningful solutions.
Join Mercier Consultancy in partnership with Riot Games for an exciting opportunity as a Czech-Speaking Player Support Specialist. This role is located in Sofia, Bulgaria, offering fully paid relocation! Be part of a renowned global gaming company and play a pivotal role in providing exceptional support for Czech-speaking gamers around the globe.As a Player Support Specialist, you will act as an essential point of contact for the Czech gaming community, delivering prompt assistance and ensuring a smooth gaming experience. Your passion for gaming and excellent communication skills will be vital in creating a positive environment for players.Key ResponsibilitiesDeliver top-notch support to Czech-speaking players through various channels including email, chat, and social mediaEfficiently diagnose and resolve account, gameplay, and technical issuesMaintain comprehensive records of player interactions and support inquiriesCollaborate closely with cross-functional teams to tackle complex challenges and enhance player satisfactionGather and relay player feedback to Riot Games development teams for ongoing improvementsEncourage a supportive community through professional engagement with playersStay updated on the latest game features and Riot Games productsSuccessful applicants will benefit from full relocation assistance to Sofia, Bulgaria.
Join Mercier Consultancy in collaboration with Riot Games for an exhilarating opportunity as a Greek-Speaking Player Support Specialist in Sofia, Bulgaria. Enjoy fully funded relocation as you become part of one of the most esteemed gaming companies in the world, contributing to a passionate team focused on providing outstanding player experiences.As a Player Support Specialist, you will be the primary contact for Greek-speaking users, delivering prompt and effective assistance to ensure a seamless and enjoyable gaming journey. Your enthusiasm for gaming and strong communication skills will play a vital role in nurturing a vibrant and supportive community for players.Key Responsibilities Provide exceptional support to Greek-speaking players via email, chat, and social media. Investigate and resolve technical issues, gameplay inquiries, and account-related concerns. Keep precise records of player interactions and support tickets within designated systems. Work closely with cross-departmental teams to tackle complex issues and enhance player satisfaction. Collect and relay player feedback to Riot Games' development teams to improve game quality and player engagement. Foster and maintain a positive gaming community through professional, empathetic interactions. Stay informed about new game updates, trends, and Riot Games’ offerings. Fully funded relocation assistance to Sofia, Bulgaria is provided for successful candidates.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join Cross Border Talents as a Customer Support Specialist and utilize your Danish language skills in beautiful Sofia, Bulgaria. We are seeking enthusiastic Danish Native Speakers to provide exceptional support as part of a dynamic team.About Our ClientTELUS International Europe is a premier leader in the Business Process Outsourcing (BPO) sector in Bulgaria, employing nearly 50,000 talented individuals across 20 countries. We specialize in delivering innovative contact center solutions, IT outsourcing, and creative customer service support in over 50 languages for clients around the globe.
Welcome to Kaizen Gaming!At Kaizen Gaming, the driving force behind Betano, we stand as one of the leading GameTech companies globally, operating across 19 dynamic markets. Our commitment is to harness the latest technological advancements, delivering unparalleled experiences to millions of customers who rely on us for their entertainment.With a vibrant team of over 2,700 Kaizeners from more than 40 nationalities across three continents, we embrace diversity and innovation.Proudly recognized among the Best Workplaces in Europe and certified as a Great Place to Work, we promise that every day here is unique and filled with potential. Are you ready to Press Play on your career?About the Role:As a Lead Principal Backend Engineer, you will be pivotal in designing and evolving high-performance, scalable backend systems. We seek a technical expert who excels in leadership and mentorship, guiding engineers at all levels. Your expertise will drive the development of our robust software solutions while collaborating with cross-functional teams to achieve excellence.Your Responsibilities Include:Architecting & Innovating: Partner with our agile team to create scalable, secure, and high-performing backend systems that power our innovative solutions.Code Craftsmanship: Write clean and efficient code that serves as the backbone of our technology stack.Mentorship: Inspire and mentor fellow tech leaders, fostering skill development and the adoption of best practices.Performance Optimization: Spearhead initiatives to identify and enhance system performance, ensuring seamless user experiences.Integration Collaboration: Work closely with cross-functional teams to guarantee smooth system integration.Tech Trendsetter: Stay ahead of technological trends, applying emerging technologies to augment our capabilities and disrupt the industry.Best Practices Advocate: Collaborate with Principal Engineers to establish company-wide best practices and foundational software development processes.Strategic Vision: Define and concentrate on the technical roadmap, aligning it with the company's long-term goals beyond immediate business needs.
About Baringa Partners LLP Baringa Partners LLP is a global consulting firm working with industry leaders across sectors such as energy, financial services, government, consumer products, pharmaceuticals, manufacturing, and technology. The firm’s team of over 2,000 professionals operates in the UK, Europe, North America, Asia, and Australia, combining international reach with local expertise. Baringa supports clients with strategy, transformation, and operational improvement, using technology, data analytics, artificial intelligence, and digital solutions. The firm is recognized for its collaborative approach and commitment to understanding clients’ priorities. Baringa’s consultants are known for their curiosity, empathy, and focus on delivering lasting results. Baringa has earned recognition as a Great Place to Work worldwide, received multiple accolades from the Financial Times in its UK Leading Management Consultants rankings, and has been named by Forbes as one of the World’s Best Management Consulting Firms for four years running. Role Overview: Junior Risk Advisory Analyst/Consultant The Finance, Risk & Compliance team in Sofia is expanding. Baringa is seeking motivated Junior Risk Advisory Analysts or Consultants to help financial services clients strengthen their risk management and compliance practices. This team delivers tailored solutions that help clients move beyond compliance to build risk capabilities that support growth. This role is open to recent graduates and those with up to two years of experience who are eager to develop their skills in risk advisory within a global consulting environment. Key Sectors and Focus Areas Financial services risk management Compliance transformation Strategy and operational improvement Technology and data-driven solutions Location Sofia, Bulgaria
ABOUT TIDEAt Tide, we empower small and medium enterprises (SMEs) to optimize their business operations by providing not just business accounts and banking services, but also a robust suite of administrative solutions that streamline invoicing, accounting, and more.We are revolutionizing the small business banking landscape, boasting over 1.8 million members worldwide, including in the UK, India, Germany, and France.Through cutting-edge technology, our offerings are tailored specifically for SMEs. With rapid onboarding, minimal fees, and innovative functionalities, we focus on making data-driven decisions to fulfill our mission: to help SMEs reclaim both time and resources, allowing them to concentrate on their passion.Tide facts:Tide serves SMEs in the UK, India, Germany, and France.We proudly support over 1.8 million members, with 800,000 in the UK and 1,000,000 in India, and our growth is accelerating.We have successfully raised over $300 million in funding.Our team comprises over 2,500 diverse Tideans across the globe!Our headquarters are located in Central London, with a member support and technology center based in Sofia, Bulgaria, and additional technology hubs in Serbia, Romania, Lithuania, and Hyderabad, along with offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.ABOUT THE TEAM:The Support team operates around the clock, delivering personalized assistance to our members through our experts. We actively gather feedback to develop user-friendly technology and serve as the representative voice of our members. Support is available via social media, phone, in-app messaging, and email.ABOUT THE ROLE:As the Head of Customer Experience Insights, you will be instrumental in amplifying the voice of our members and steering the content strategy that addresses their needs. This exciting role will allow you to lead a specialized function, bridging the gap between customer feedback and operational execution. You will oversee the entire feedback loop and manage our member-facing content team, ensuring that data-driven insights lead to meaningful product enhancements and operational excellence.Champion the Voice of the Customer: Lead the Voice of the Customer (VoC) strategy by synthesizing feedback from various channels (surveys, support tickets, reviews, interviews) to formulate a comprehensive understanding of customer sentiment and challenges.Drive Content Excellence: Direct the member-facing content team to ensure Help Center articles, FAQs, and macros are precise, appropriately toned, and optimized to enhance self-service and decrease contact volume.Deliver Actionable Insights: Analyze qualitative and quantitative data (NPS, CSAT, CES) to...
Company Overview:Terry Soot Management Group (TSMG) stands as a pioneering entity in the realm of field data collection since its inception in 2017. With operations extending across Europe, North America, and Asia, we bridge the gap where automation falls short by harnessing the power of human observation and action. Our dedicated teams are committed to delivering insightful, actionable data to our partners, driving innovation and informed decision-making.Role Overview:We are on the lookout for a Bertha Certified Test Operator to enhance our autonomous vehicle initiatives. The Bertha certification signifies an exceptional standard of proficiency in real-world vehicle testing, situational awareness, and interaction with the public—elements that are vital for the effective collection of data and ensuring a secure autonomous vehicle experience.
Ocadogroup is looking for a Fixed Assets, Projects & Leases Accountant based in Sofia, Bulgaria. This position centers on managing fixed asset accounting, project accounting, and lease management processes. Role overview The role involves working closely with different departments to ensure assets are capitalized correctly and depreciation is calculated accu…
As part of the global technology organization TietoEVRY, MentorMate specializes in crafting robust technical solutions that facilitate large-scale digital transformation. Our approach integrates strategic insights, innovative design, and exceptional engineering to create advanced applications. With a strong foundation in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud computing, DevOps, data management, and analytics, we empower our team to engage in significant global projects for well-known brands. We appreciate every team member and celebrate our collective achievements through flexible work arrangements, competitive compensation and benefits, and excellent career advancement opportunities within our extensive international team.Role OverviewWe are in search of a skilled React Native Engineer to join our dynamic team and spearhead the development of high-quality mobile applications. You will be instrumental in designing and implementing scalable, efficient, and user-friendly mobile solutions utilizing React Native, with a strong focus on modern JavaScript (ES6+), state management, and clean architecture. This position is perfect for an individual who thrives in a collaborative atmosphere, enjoys tackling intricate challenges, and is dedicated to delivering impactful solutions.
Join Mercier Consultancy, in collaboration with Riot Games, as a Hungarian-Speaking Player Support Specialist in Sofia, Bulgaria, where we offer fully paid relocation! Become a part of a globally recognized gaming company committed to excellence in player satisfaction and join a vibrant support team.In the role of Hungarian-Speaking Player Support Specialist, you will deliver exceptional assistance to Hungarian-speaking players, ensuring an enjoyable and seamless gaming experience. Your excellent communication skills and enthusiasm for gaming are crucial for fostering a lively player community.Key ResponsibilitiesDeliver prompt and professional support to Hungarian-speaking players via various channels including email, chat, and social media.Efficiently resolve gameplay, account, and technical issues to ensure player satisfaction.Document all player interactions and maintain comprehensive records of support cases.Work collaboratively with cross-departmental teams to tackle complex player issues and enhance overall satisfaction.Collect and communicate player feedback to development teams to improve the gaming experience.Encourage a positive and inclusive gaming environment through empathetic communication.Stay informed about the latest updates, products, and trends from Riot Games.Successful candidates will receive full relocation support to Sofia, Bulgaria.
Mercier Consultancy is excited to collaborate with Riot Games to present an incredible opportunity for a Polish-Speaking Player Support Specialist located in Sofia, Bulgaria. Enjoy the benefits of fully paid relocation as you join a leading global gaming company that is committed to delivering exceptional player experiences.In the role of Polish-Speaking Player Support Specialist, you will play a crucial role in assisting Polish-speaking players by providing prompt and professional support, ensuring that their gaming experiences are seamless and enjoyable. Your enthusiasm for gaming and strong communication skills will significantly contribute to creating a vibrant and welcoming community.Key ResponsibilitiesProvide top-notch support to Polish-speaking players through email, chat, and social media platforms.Effectively investigate and resolve technical issues, gameplay concerns, and account-related inquiries.Keep detailed and accurate records of player interactions and support tickets.Collaborate with cross-functional teams to address complex player challenges and improve overall player satisfaction.Gather and relay player feedback to Riot Games’ development teams to drive continuous improvement.Encourage a positive and inclusive gaming atmosphere through professional and empathetic communication.Stay updated with the latest news, features, and trends related to Riot Games products.Successful candidates will receive full relocation assistance to Sofia, Bulgaria.
Join Mercier Consultancy MD and embark on an exciting career journey as a Danish-speaking professional in Sofia, Bulgaria! We offer a fantastic opportunity for individuals fluent in Danish who are looking to thrive in a fast-paced international environment while immersing themselves in the rich cultural landscape of Bulgaria's vibrant capital.Key Responsibilities Engage with Danish-speaking clients through various communication channels, delivering exceptional support and advisory services. Execute a range of administrative and customer service functions with precision and efficiency. Collaborate effectively with multidisciplinary teams to ensure a unified and superior customer experience. Keep thorough records of client interactions and maintain up-to-date databases. Stay informed about our product offerings and industry developments to provide informed assistance to clients.
Join our dynamic team as a Junior .NET Full-Stack Developer at Accedia, where you will be encouraged to learn and grow in a collaborative environment. We value knowledge sharing and innovation.Your Role:Engage in a supportive setting working with diverse international clients.Participate in various projects spanning the full software development lifecycle, including developing new features, supporting existing ones, troubleshooting issues, and preparing documentation.Collaborate with developers across different levels of experience to analyze technical requirements, propose architectural solutions, estimate efforts, and plan tasks effectively.Maintain active communication regarding tasks, requirements, issues, and queries with your team and clients.Expand your skill set by learning new technologies, engaging in knowledge-sharing initiatives, and pursuing professional certifications.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join Mercier Consultancy as a passionate and driven Czech Player Support Specialist within our innovative gaming department located in Sofia, Bulgaria! In this dynamic position, you will serve as the primary contact for our Czech-speaking gaming community, delivering outstanding support and assistance.Your responsibilities will include addressing player inquiries, troubleshooting game-related issues, and enhancing overall gaming experiences. We are on the lookout for individuals who not only love gaming but also possess exceptional communication skills to foster meaningful interactions with our player base.Key Responsibilities Provide outstanding support to Czech-speaking players through diverse communication channels such as email, chat, and social media. Assist players in resolving technical difficulties, gameplay questions, and account management issues. Accurately document player interactions and issues in our support database. Collaborate with internal teams to tackle complex player concerns. Collect player feedback and insights to relay to the development team. Play a role in nurturing a vibrant and positive gaming community. Stay informed about the latest gaming trends and updates related to our products.
Full-time|On-site|Aalborg, North Denmark Region, Denmark
Join the dynamic team at Mercier Consultancy as a passionate Danish Player Support Specialist in our thriving gaming department located in Sofia, Bulgaria! In this exciting role, you will be the go-to support resource for our Danish-speaking gaming community, providing exceptional assistance and significantly enhancing player experiences.Your responsibilities will include responding to player inquiries, troubleshooting game-related challenges, and ensuring our players feel valued and supported. We are looking for individuals who not only love gaming but also excel in interpersonal communication to engage meaningfully with our players.Key ResponsibilitiesDeliver outstanding support to Danish-speaking players through email, chat, and social media channels.Resolve technical issues, gameplay queries, and account management concerns.Accurately log and manage player interactions in our support database.Collaborate with cross-functional teams to effectively resolve complex player issues.Gather player feedback to provide valuable insights to the development team.Contribute to building a positive and enthusiastic gaming community.Stay updated on the latest gaming trends and developments relevant to our offerings.
Join Mercier Consultancy as a Dutch-Speaking iRobot Support Specialist in the vibrant city of Sofia, Bulgaria. This exciting role comes with a fully covered relocation package, providing you with a unique opportunity to grow your career in an international setting.In your capacity as a Dutch-Speaking iRobot Support Specialist, you will deliver exceptional technical and customer support to our Dutch-speaking clientele utilizing iRobot products. You will take charge of troubleshooting technical problems, resolving issues, and ensuring a seamless customer experience through efficient and effective communication.Key ResponsibilitiesDeliver outstanding support to Dutch-speaking iRobot customers through phone, email, and chat channels.Diagnose and resolve hardware and software challenges associated with iRobot products.Advise customers on optimal product usage and maintenance techniques.Accurately record support interactions within the CRM system.Work collaboratively with technical teams to escalate and resolve intricate issues.Enhance support documentation and resources to improve customer interactions.Maintain high customer satisfaction levels and foster positive relationships with clients.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join Mercier Consultancy as a Hungarian-Speaking Customer Service Representative for our esteemed client in the Sustainability & Green Energy sector. In this pivotal role, you will deliver outstanding support to our Hungarian-speaking clientele, addressing inquiries about sustainable energy solutions and eco-friendly initiatives.Your proficiency in Hungarian will facilitate effective communication, allowing customers to better understand our range of products and services that champion sustainability and environmental stewardship. By providing exemplary customer service, you will play a vital role in advancing our commitment to promoting green practices and solutions.Responsibilities Deliver exceptional customer service in Hungarian via phone, email, and chat concerning sustainability and green energy inquiries. Assist customers with detailed product information, service offerings, and account management. Resolve customer inquiries and issues promptly and professionally. Maintain accurate documentation of all customer interactions within our CRM system. Collaborate with internal teams to ensure customer satisfaction and effective problem resolution. Collect customer feedback to enhance our services and product offerings. Stay informed about industry trends and innovations in sustainability and green energy.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join our esteemed client, the world's leading construction equipment manufacturer, renowned for enhancing lives globally through innovative products over the past century. They are dedicated to delivering cutting-edge digital solutions tailored to meet the needs of the next generation of customers and businesses. We are seeking a highly motivated and technically skilled E-commerce Consultant specializing in Construction Equipment to become a vital part of our team, ensuring exceptional customer experiences and effective problem-solving solutions.This role is office-based in Sofia.Key Responsibilities:Serve as the primary point of contact for customer inquiries related to products via phone, email, chat, and other communication methods.Deliver prompt and accurate responses to customer questions.Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases.Adhere to company policies and guidelines in customer interactions.Ensure a positive customer experience through active listening, empathy, and a positive demeanor.Document and track all customer cases and information systematically.Qualifications:We are looking for candidates who possess:Fluency in both English and German (written and verbal).A minimum of 2 years experience in e-commerce and/or customer support is required.At least 6 months of experience in a technical support or related role.Patience, empathy, and a customer-focused approach when addressing inquiries.Exceptional communication skills, both written and verbal, with strong active listening abilities.Excellent analytical and problem-solving skills to identify root causes and offer appropriate solutions.Strong computer skills and proficiency in using CRM software, ticketing systems, and other customer support tools.A collaborative mindset with a positive attitude and the ability to work independently.Flexibility to work in shifts and during bank holidays, compensated in accordance with local policies.A good understanding of heavy machinery and construction equipment.Benefits:Full-time role with standard working hours from Monday to Friday.Attractive salary package with monthly performance-based bonuses.Convenient office location near public transportation options.Comprehensive initial training and onboarding fully funded by the company.Ongoing training and upskilling opportunities through Concentrix University.Career development and navigation support.
Join Tieto Tech Consulting, a prominent player in the global technology landscape, where we specialize in crafting robust technical solutions that facilitate large-scale digital transformation. At MentorMate, our focus is on combining strategic insights, innovative design, and exceptional engineering to deliver outstanding results. Our expertise spans enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud solutions, DevOps, data analytics, and more. Here, you will have the opportunity to contribute to impactful projects for renowned global brands, while enjoying flexible working models, competitive compensation, and ample opportunities for professional growth within a diverse team of experts worldwide.About the RoleWe are seeking a talented React Native Engineer to enhance our dynamic team and take charge of developing high-quality mobile applications. This role involves designing and implementing scalable, performant, and user-friendly mobile solutions using React Native, with a strong focus on modern JavaScript (ES6+), effective state management, and clean architecture. Ideal candidates are those who excel in collaborative settings, enjoy tackling intricate challenges, and are passionate about delivering meaningful solutions.
Join Mercier Consultancy in partnership with Riot Games for an exciting opportunity as a Czech-Speaking Player Support Specialist. This role is located in Sofia, Bulgaria, offering fully paid relocation! Be part of a renowned global gaming company and play a pivotal role in providing exceptional support for Czech-speaking gamers around the globe.As a Player Support Specialist, you will act as an essential point of contact for the Czech gaming community, delivering prompt assistance and ensuring a smooth gaming experience. Your passion for gaming and excellent communication skills will be vital in creating a positive environment for players.Key ResponsibilitiesDeliver top-notch support to Czech-speaking players through various channels including email, chat, and social mediaEfficiently diagnose and resolve account, gameplay, and technical issuesMaintain comprehensive records of player interactions and support inquiriesCollaborate closely with cross-functional teams to tackle complex challenges and enhance player satisfactionGather and relay player feedback to Riot Games development teams for ongoing improvementsEncourage a supportive community through professional engagement with playersStay updated on the latest game features and Riot Games productsSuccessful applicants will benefit from full relocation assistance to Sofia, Bulgaria.
Join Mercier Consultancy in collaboration with Riot Games for an exhilarating opportunity as a Greek-Speaking Player Support Specialist in Sofia, Bulgaria. Enjoy fully funded relocation as you become part of one of the most esteemed gaming companies in the world, contributing to a passionate team focused on providing outstanding player experiences.As a Player Support Specialist, you will be the primary contact for Greek-speaking users, delivering prompt and effective assistance to ensure a seamless and enjoyable gaming journey. Your enthusiasm for gaming and strong communication skills will play a vital role in nurturing a vibrant and supportive community for players.Key Responsibilities Provide exceptional support to Greek-speaking players via email, chat, and social media. Investigate and resolve technical issues, gameplay inquiries, and account-related concerns. Keep precise records of player interactions and support tickets within designated systems. Work closely with cross-departmental teams to tackle complex issues and enhance player satisfaction. Collect and relay player feedback to Riot Games' development teams to improve game quality and player engagement. Foster and maintain a positive gaming community through professional, empathetic interactions. Stay informed about new game updates, trends, and Riot Games’ offerings. Fully funded relocation assistance to Sofia, Bulgaria is provided for successful candidates.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join Cross Border Talents as a Customer Support Specialist and utilize your Danish language skills in beautiful Sofia, Bulgaria. We are seeking enthusiastic Danish Native Speakers to provide exceptional support as part of a dynamic team.About Our ClientTELUS International Europe is a premier leader in the Business Process Outsourcing (BPO) sector in Bulgaria, employing nearly 50,000 talented individuals across 20 countries. We specialize in delivering innovative contact center solutions, IT outsourcing, and creative customer service support in over 50 languages for clients around the globe.
Welcome to Kaizen Gaming!At Kaizen Gaming, the driving force behind Betano, we stand as one of the leading GameTech companies globally, operating across 19 dynamic markets. Our commitment is to harness the latest technological advancements, delivering unparalleled experiences to millions of customers who rely on us for their entertainment.With a vibrant team of over 2,700 Kaizeners from more than 40 nationalities across three continents, we embrace diversity and innovation.Proudly recognized among the Best Workplaces in Europe and certified as a Great Place to Work, we promise that every day here is unique and filled with potential. Are you ready to Press Play on your career?About the Role:As a Lead Principal Backend Engineer, you will be pivotal in designing and evolving high-performance, scalable backend systems. We seek a technical expert who excels in leadership and mentorship, guiding engineers at all levels. Your expertise will drive the development of our robust software solutions while collaborating with cross-functional teams to achieve excellence.Your Responsibilities Include:Architecting & Innovating: Partner with our agile team to create scalable, secure, and high-performing backend systems that power our innovative solutions.Code Craftsmanship: Write clean and efficient code that serves as the backbone of our technology stack.Mentorship: Inspire and mentor fellow tech leaders, fostering skill development and the adoption of best practices.Performance Optimization: Spearhead initiatives to identify and enhance system performance, ensuring seamless user experiences.Integration Collaboration: Work closely with cross-functional teams to guarantee smooth system integration.Tech Trendsetter: Stay ahead of technological trends, applying emerging technologies to augment our capabilities and disrupt the industry.Best Practices Advocate: Collaborate with Principal Engineers to establish company-wide best practices and foundational software development processes.Strategic Vision: Define and concentrate on the technical roadmap, aligning it with the company's long-term goals beyond immediate business needs.
About Baringa Partners LLP Baringa Partners LLP is a global consulting firm working with industry leaders across sectors such as energy, financial services, government, consumer products, pharmaceuticals, manufacturing, and technology. The firm’s team of over 2,000 professionals operates in the UK, Europe, North America, Asia, and Australia, combining international reach with local expertise. Baringa supports clients with strategy, transformation, and operational improvement, using technology, data analytics, artificial intelligence, and digital solutions. The firm is recognized for its collaborative approach and commitment to understanding clients’ priorities. Baringa’s consultants are known for their curiosity, empathy, and focus on delivering lasting results. Baringa has earned recognition as a Great Place to Work worldwide, received multiple accolades from the Financial Times in its UK Leading Management Consultants rankings, and has been named by Forbes as one of the World’s Best Management Consulting Firms for four years running. Role Overview: Junior Risk Advisory Analyst/Consultant The Finance, Risk & Compliance team in Sofia is expanding. Baringa is seeking motivated Junior Risk Advisory Analysts or Consultants to help financial services clients strengthen their risk management and compliance practices. This team delivers tailored solutions that help clients move beyond compliance to build risk capabilities that support growth. This role is open to recent graduates and those with up to two years of experience who are eager to develop their skills in risk advisory within a global consulting environment. Key Sectors and Focus Areas Financial services risk management Compliance transformation Strategy and operational improvement Technology and data-driven solutions Location Sofia, Bulgaria
ABOUT TIDEAt Tide, we empower small and medium enterprises (SMEs) to optimize their business operations by providing not just business accounts and banking services, but also a robust suite of administrative solutions that streamline invoicing, accounting, and more.We are revolutionizing the small business banking landscape, boasting over 1.8 million members worldwide, including in the UK, India, Germany, and France.Through cutting-edge technology, our offerings are tailored specifically for SMEs. With rapid onboarding, minimal fees, and innovative functionalities, we focus on making data-driven decisions to fulfill our mission: to help SMEs reclaim both time and resources, allowing them to concentrate on their passion.Tide facts:Tide serves SMEs in the UK, India, Germany, and France.We proudly support over 1.8 million members, with 800,000 in the UK and 1,000,000 in India, and our growth is accelerating.We have successfully raised over $300 million in funding.Our team comprises over 2,500 diverse Tideans across the globe!Our headquarters are located in Central London, with a member support and technology center based in Sofia, Bulgaria, and additional technology hubs in Serbia, Romania, Lithuania, and Hyderabad, along with offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.ABOUT THE TEAM:The Support team operates around the clock, delivering personalized assistance to our members through our experts. We actively gather feedback to develop user-friendly technology and serve as the representative voice of our members. Support is available via social media, phone, in-app messaging, and email.ABOUT THE ROLE:As the Head of Customer Experience Insights, you will be instrumental in amplifying the voice of our members and steering the content strategy that addresses their needs. This exciting role will allow you to lead a specialized function, bridging the gap between customer feedback and operational execution. You will oversee the entire feedback loop and manage our member-facing content team, ensuring that data-driven insights lead to meaningful product enhancements and operational excellence.Champion the Voice of the Customer: Lead the Voice of the Customer (VoC) strategy by synthesizing feedback from various channels (surveys, support tickets, reviews, interviews) to formulate a comprehensive understanding of customer sentiment and challenges.Drive Content Excellence: Direct the member-facing content team to ensure Help Center articles, FAQs, and macros are precise, appropriately toned, and optimized to enhance self-service and decrease contact volume.Deliver Actionable Insights: Analyze qualitative and quantitative data (NPS, CSAT, CES) to...
Company Overview:Terry Soot Management Group (TSMG) stands as a pioneering entity in the realm of field data collection since its inception in 2017. With operations extending across Europe, North America, and Asia, we bridge the gap where automation falls short by harnessing the power of human observation and action. Our dedicated teams are committed to delivering insightful, actionable data to our partners, driving innovation and informed decision-making.Role Overview:We are on the lookout for a Bertha Certified Test Operator to enhance our autonomous vehicle initiatives. The Bertha certification signifies an exceptional standard of proficiency in real-world vehicle testing, situational awareness, and interaction with the public—elements that are vital for the effective collection of data and ensuring a secure autonomous vehicle experience.
