Italian-Speaking Customer Service Experts Needed for E-Commerce in Greece

Join Mercier Consultancy MD as an Italian-Speaking Customer Service Expert and support a leading e-commerce platform operating in Greece. In this role, you will deliver exceptional customer service to our Italian-speaking clientele, guiding them through their shopping experience by addressing inquiries about orders, products, and resolutions to any issues th…

Join Mercier Consultancy MD, a dynamic player in the travel sector, as we seek Italian-Speaking Customer Experts to support our international airline client based in Greece. In this role, you will be the primary point of contact for our Italian-speaking passengers, delivering outstanding service and ensuring their travel experiences are seamless and enjoyable.Key Responsibilities Provide top-tier customer service to Italian-speaking airline passengers via phone, email, and chat. Assist customers with flight bookings, modifications, baggage inquiries, and other travel-related needs. Address customer complaints with prompt and effective solutions to boost satisfaction. Keep precise records of customer interactions using CRM tools. Work closely with internal teams to resolve complex customer queries and enhance service delivery. Stay informed on airline policies, travel regulations, and industry trends to offer accurate guidance.

Join Mercier Consultancy MD as an Italian-Speaking Video Streaming Customer Expert and work remotely from Greece! This position is a fantastic opportunity for individuals who are enthusiastic about video streaming services and dedicated to providing exceptional support to our Italian-speaking clientele. Your primary responsibility will be to ensure customers enjoy a seamless streaming experience through top-notch service and assistance.Key Responsibilities Deliver outstanding customer support in Italian via phone, email, and chat, effectively addressing inquiries related to video streaming services. Assist customers with account management, subscription queries, and basic technical troubleshooting. Maintain precise records of customer interactions using CRM systems. Stay informed about video streaming products, features, and promotions to provide accurate information to customers. Collaborate with the team to enhance service quality and quickly resolve issues. Identify and escalate complex customer issues to the appropriate departments when required.

Join Mercier Consultancy MD for an incredible opportunity to work in Greece as a Portuguese-speaking professional. We offer fully paid relocation and the chance to provide exceptional support and communication services to Portuguese-speaking customers in diverse industries like travel, hospitality, and customer service. Embrace a vibrant lifestyle in Greece while advancing your career in a dynamic international environment.ResponsibilitiesProvide outstanding customer support to Portuguese-speaking clients through various communication channels.Assist customers in handling inquiries and bookings while delivering tailored information to meet their needs.Ensure meticulous client record maintenance within CRM systems.Work collaboratively with internal teams to enhance customer experience.Stay updated on company products and services to offer accurate assistance.

Join the innovative team at Mercier Consultancy MD as a Portuguese-Speaking GenAI Content Trust and Safety Expert. This remote position based in Greece focuses on ensuring that AI-generated content is aligned with safety protocols and ethical standards, fostering a secure digital space. Collaborate with a dynamic cross-functional team to identify and manage risks linked to generative AI content.Key ResponsibilitiesMonitor and evaluate AI-generated content in Portuguese for harmful, misleading, or non-compliant material.Guarantee adherence to trust and safety policies and applicable regulations.Work alongside AI developers, policy makers, and moderation teams to strengthen content safety practices.Devise and implement strategies to uphold content accuracy and ethical compliance.Analyze trends and compile reports regarding content safety and emerging risks.Engage with stakeholders to promote responsible AI usage and awareness.

Join Mercier Consultancy Group as a Danish-Speaking GenAI Content Trust and Safety Expert and play a crucial role in our innovative team based in Greece. This pivotal position focuses on ensuring that content generated by AI systems adheres to the highest standards of safety, accuracy, and ethical compliance. You will be at the forefront of managing risks related to AI-generated content while fostering trusted digital environments.Key Responsibilities Review and scrutinize AI-generated content in Danish to identify harmful, misleading, or policy-violating material. Evaluate GenAI content for adherence to established trust and safety standards and regulations. Collaborate effectively with AI engineers, policy teams, and moderators to strengthen content safety frameworks. Devise strategic initiatives aimed at enhancing the quality and reliability of AI-generated content. Conduct analysis on trends and compile reports regarding content safety issues and emerging risks. Engage with both internal and external stakeholders to promote responsible AI usage and awareness.

Sopra Steria seeks a Senior SAP Developer BW/4HANA for its Sofia office. This position centers on building and delivering SAP BW/4HANA solutions to enhance business operations and assist with enterprise resource planning initiatives. Role overview The Senior SAP Developer BW/4HANA will design, develop, and implement solutions using the SAP BW/4HANA platform. The work involves supporting business process improvements and contributing to ERP project success. Key responsibilities Create and maintain SAP BW/4HANA solutions tailored to business needs Collaborate with project teams to support enterprise resource planning efforts Work to improve and streamline business processes through effective SAP development Location This role is based in Sofia.

Company Overview:Terry Soot Management Group (TSMG) stands as a pioneering entity in the realm of field data collection since its inception in 2017. With operations extending across Europe, North America, and Asia, we bridge the gap where automation falls short by harnessing the power of human observation and action. Our dedicated teams are committed to delivering insightful, actionable data to our partners, driving innovation and informed decision-making.Role Overview:We are on the lookout for a Bertha Certified Test Operator to enhance our autonomous vehicle initiatives. The Bertha certification signifies an exceptional standard of proficiency in real-world vehicle testing, situational awareness, and interaction with the public—elements that are vital for the effective collection of data and ensuring a secure autonomous vehicle experience.

About Baringa Partners LLP Baringa Partners LLP is a global consulting firm with over 2,000 professionals across the UK, Europe, North America, Asia, and Australia. The firm works with industry leaders to support change and create value, combining sector knowledge with technology to help clients operate more effectively. Baringa’s teams advise organizations in sectors such as energy and resources, financial services, public sector, consumer products, pharmaceuticals, manufacturing, and technology, media, and telecommunications. Services include strategy, transformation, and operational improvement, supported by expertise in technology, data, and digital innovation. The company is known for its collaborative approach and commitment to listening to clients’ needs. Baringa’s consultants help clients manage energy market changes, update financial systems, use data analytics to grow telecom networks, improve digital government services, and support consumer sector growth. Baringa has received recognition as a Great Place to Work globally, has been honored by the Financial Times in 22 categories of the UK Leading Management Consultants rankings, and has appeared on the Forbes list of the World’s Best Management Consulting Firms for four consecutive years. Role Overview: Risk Advisory Manager The Finance, Risk & Compliance practice at Baringa is expanding in Sofia, Bulgaria. The team is seeking experienced Risk Advisory Managers to help shape risk management strategies for financial services clients. This group works closely with clients to design solutions that develop compliance and risk management into capabilities that support future growth. Positions are available for professionals with backgrounds in risk and controls. The Sofia office is growing, and the team values curiosity, motivation, and experience in risk advisory. Roles are open at several levels, depending on expertise.

Join the Innovative Team at Kaizen GamingAt Kaizen Gaming, we are at the forefront of the GameTech industry, operating Betano across 19 diverse markets. Our commitment to leveraging cutting-edge technology enables us to provide an unparalleled experience for millions of customers who trust us for their entertainment.We pride ourselves on our diverse workforce of over 2,700 Kaizeners from more than 40 nationalities across three continents. Our #oneteam culture has earned us recognition as one of the Best Workplaces in Europe and certified us as a Great Place to Work across our offices. Here, no two days are the same. Are you ready to press play on your potential?About the RoleIn 2021, we successfully expanded our team and are now poised to double our growth by 2025. Our focus is on enhancing our skill set and establishing Kaizen as a 'Mobile First' company. Our mobile team boasts over 17 iOS Engineers and 18 Android Engineers, supported by Software Engineers in Test to ensure quality throughout.Our engineers contribute to our Mobile Infrastructure team or engage in cross-functional feature squads. Our mobile applications reach millions of users across various continents. We utilize Swift and Kotlin to create a robust codebase and are committed to comprehensive testing at all levels to elevate our technical standards.Technical Stack: Swift, Alamofire, SwiftUI components, Modular architecture, GitLab for source code management, Bitrise for CI/CD, XCTest for Unit Testing, XCUITest for UI Testing, MVC to MVP, SwiftLint, Structured Concurrency, Firebase, Figma for designs, Transifex for localization.Supportive Processes: Scrum/Kanban, Jira/Confluence, Firebase/Google Analytics/Google Tag Manager, Pair programming, Unit testing, GitFlow, Code Reviews.As a member of the iOS team, you will:Shape the mobile future of the company.Implement our technology roadmap adhering to the highest quality standards.Influence the technological vision of the iOS chapter.Tackle challenging tasks while continuously developing your technical skills.As a member of the feature squads, you will:Collaborate with product managers and designers to understand project requirements and transform them into innovative solutions.

Join the Kaizen Gaming Team!As a leading force in the GameTech industry, Kaizen Gaming powers Betano and operates across 19 markets worldwide. We are committed to utilizing state-of-the-art technology to deliver unparalleled experiences to our millions of customers who rely on us for their entertainment.Our vibrant team consists of over 2,700 Kaizeners from more than 40 nationalities, spread across 3 continents. We take pride in being recognized among the Best Workplaces in Europe and are certified as a Great Place to Work across our offices. Here, every day brings new challenges and opportunities. Are you ready to Press Play on Potential?About the RoleAs a Senior Backend Engineer, you will be an integral part of our autonomous Agile team, collaborating closely with the Product Owner, Agile Delivery Lead, Automation Testers, and fellow Software Engineers. Your mission will be to create a competitive edge for Kaizen and deliver a unique online experience to our customers. You will also engage with talented backend professionals in our Backend Chapter.Your Responsibilities:You will oversee a variety of projects, ranging from customer-facing websites and mobile applications to internal tools and backend services, all designed to handle significant traffic.Take full ownership of our applications throughout the development lifecycle.Innovate and implement new solutions from conception to production.Transform requirements into both straightforward and sophisticated technological systems, tackling the challenges posed by our large-scale, highly-available infrastructure.Be pivotal in designing, developing, and maintaining efficient, reusable, and reliable code.Explore new technologies to discover innovative solutions to everyday challenges.Deliver high-value features promptly.Challenge the status quo to enhance both the team and the product.Technical Expertise:Our technology stack primarily utilizes C# / ASP.NET, with new services developed in .NET Core. Frontend applications are built using Vue.js or Angular, while legacy applications leverage server-rendered (Razor) views alongside jQuery. Microsoft Orleans supports our scalable and resilient distributed applications. For data storage, we predominantly use MS SQL Server, supplemented by Redis and ElasticSearch when appropriate. RabbitMQ serves as our preferred message broker, and we utilize GitLab for code versioning.

As part of our continuous expansion, we are eager to connect with technology experts and keep an open line for future prospects and exciting projects. This is a talent pool opportunity in Portugal, where we are currently welcoming spontaneous applications to establish a robust pipeline of proficient professionals for when relevant positions arise.We are actively seeking talented Java Backend Developers who are interested in joining our Research & Development teams for future opportunities.Our teams are responsible for developing and maintaining high-performance, low-latency platforms utilized by thousands of users globally every day. The backend services we create manage intricate business processes such as order processing, validation, routing, data reconciliation, and performance-critical calculations. We prioritize code quality, reliability, and scalability, achieving this through meticulous design, peer reviews, and thorough testing. Our engineers operate in multicultural, distributed teams, collaborating with QAs, frontend developers, business analysts, and product stakeholders in an agile (Scrum/Kanban) environment.Technologies We Work With:Core Java (11+): Collections, Streams, Threads, Concurrency, JVM tuningFrameworks & Tools: Spring, JUnit5, AssertJ, MockitoInfrastructure: Docker, PostgreSQL, Liquibase, SplunkCollaboration & CI/CD: Atlassian suite, Slack, TeamCity, SonarOur Work Culture:We are passionate about coding in Java and delving into the underlying mechanics (threads, collections, memory, JVM).We utilize solid computer science foundations to address complex challenges with efficient solutions.We are committed to writing clean, maintainable, and well-tested code.We transform ideas from concept to production and celebrate our achievements together.We foster a collaborative, supportive, and feedback-driven environment across cultures and time zones.We communicate in English (B2+).

SGS Bulgaria, a branch of the SGS Group based in Geneva, Switzerland, is seeking a dedicated Electrical Machines and Equipment Specialist for our Industrial and Ecology department.Key Responsibilities:1. Organize diagnostic and testing activities for transformers, including:- Monitoring the parameters of liquid and solid insulation of transformers;- Conducting electrical measurements of transformers;- Assessing the current state of used transformer oils and interpreting analysis data;- Determining opportunities for regenerating and restoring operational characteristics of used oils and extending their lifespan;- Analyzing measurement and testing results, issuing expert opinions on transformer conditions, and providing recommendations for subsequent actions;2. Organize activities related to the processing of used transformer oils.3. Engage with potential clients and develop the business and client base.4. Participate in the preparation and implementation of new projects.

Join Bosch Group as a Senior Autosar Architect and play a key role in shaping the future of automotive technology. You will lead architecture discussions and design solutions that enhance vehicle performance and connectivity. Collaborate with cross-functional teams to develop innovative software solutions that meet customer needs.

Join our dynamic team as a Senior Network & Infrastructure Security Engineer based in Sofia, Bulgaria. In this pivotal role, you will lead the design and implementation of robust security protocols to protect our network infrastructure. Your expertise will be instrumental in identifying vulnerabilities and mitigating risks, ensuring our systems remain secure against evolving threats. Collaborate with cross-functional teams to enhance our security posture and drive innovative solutions in a fast-paced environment.

About UsWelcome to Redis! We are the architects behind the technology that powers fast applications across the globe. Whether you've checked the weather, made an online payment, or monitored your flight status today, our solutions have made it possible. At Redis, you will engage with cutting-edge technology designed for speed and simplicity, serving over 10,000 clients worldwide. Join us as we create a faster world with more seamless experiences!Why You’ll Love Working HereAs the Test Automation Team Leader, you will spearhead a team of specialized automation engineers, each a master of their craft, within a dynamic scrum team. This role combines leadership with hands-on involvement—leading by example is key.Based in Sofia, Bulgaria, our location boasts a vibrant atmosphere and a passionate team of experts dedicated to excellence.We have recently revamped our automation infrastructure with top-tier technologies, including Playwright, TypeScript, Kubernetes environments, and a UI-less shift at our core, complemented by other industry-standard open-source solutions. Our automation engineers are well-versed in development practices.Your Responsibilities:Recruit, mentor, and guide a team of automation developers focused on a large-scale Cloud product.Accelerate product releases while ensuring top-notch quality through robust collaboration with Development and Production teams.Act as a pivotal technical leader, working with Automation, Development, Product Management, and Customer Success teams to synchronize strategies and execution.Oversee high-stakes projects focusing on technical excellence: ensuring Code Review, Test Plans, and standards are consistently upheld and enhanced.Champion the integration and advancement of AI-driven quality engineering practices, utilizing generative AI and intelligent automation to boost release speeds, improve test coverage, and proactively identify production risks.We are looking for a leader with a growth mindset, eager to make a significant impact through their work. Candidates should have experience in automation, programming tools, infrastructure knowledge, and advanced testing techniques, both functional and non-functional, along with the ability to challenge our products with a positive attitude.