Pharmacovigilance Project Manager | Ergomed | Sofia

Role overview Ergomed is seeking a Pharmacovigilance Project Manager based in Sofia. This position leads important projects that focus on drug safety and risk management. The role collaborates with various teams to ensure compliance and maintain high standards in pharmacovigilance operations. What you will do Oversee project timelines and deliverables for ph…

Join Mercier Consultancy, a dynamic company located in the vibrant city of Sofia, Bulgaria, as we seek passionate and dedicated Slovak Speaking Customer Service Representatives. We are committed to providing outstanding customer experiences and are looking for individuals with excellent communication skills in Slovak.In this role, you will play a crucial part in assisting our Slovak-speaking customers by answering their inquiries, resolving their concerns, and offering support regarding our various services. Your contributions will be essential in cultivating positive customer interactions and building lasting relationships with our clientele.Key Responsibilities Deliver exceptional customer service in Slovak through multiple communication platforms such as phone, email, and chat. Resolve inquiries and issues related to our services efficiently. Maintain accurate records of customer interactions using our CRM system. Collaborate closely with internal teams to address customer concerns promptly. Collect customer feedback to improve service quality. Stay updated on company services and relevant updates. Engage in ongoing training to refine your skills.

Join our dedicated team at psicro as a Medical Reviewer in Sofia, Bulgaria. We are looking for a meticulous and analytical professional who will play a critical role in reviewing and evaluating medical content. Your key responsibilities will include ensuring the accuracy, consistency, and adherence to regulatory standards in all medical documentation.Perform comprehensive medical reviews of clinical databases, including listings and patient profiles; conduct thorough manual reviews of Case Report Forms (CRFs) to ensure medical consistency and plausibility while generating and resolving medical queries.Prepare detailed project-specific medical review reports.Assist in the development of tailored CRFs and completion guidelines for each project.Engage in effective communication with clients, site personnel, vendors, and project teams to address all project-specific medical review issues.

Join our dynamic team at devexperts as a Business Analyst, where your analytical skills will drive impactful solutions in our client projects. You'll collaborate with cross-functional teams to gather requirements, analyze data, and recommend enhancements to optimize business processes. If you are passionate about utilizing data to inform strategic decisions and eager to work in a fast-paced environment, we would love to hear from you!

Join our dynamic team at deliveryhero as a Commercial Analyst, where your analytical skills will drive impactful decisions in our fast-paced environment. You will analyze market trends, assess business performance, and collaborate with cross-functional teams to enhance our strategic initiatives.

In the ever-evolving landscape of payment processing, businesses seek reliable and strategic partners to fuel their growth.Welcome to Nuvei, a pioneering Canadian fintech company dedicated to accelerating our clients' businesses globally. Our modular, flexible, and scalable technology empowers leading companies to accept next-gen payments, explore all payout options, and leverage services in card issuing, banking, risk, and fraud management. With a presence in over 200 markets, local acquiring in 50, and support for 150 currencies alongside 700 alternative payment methods, Nuvei equips customers and partners with the tools and insights necessary for local and global success through a seamless integration experience.We embody our core values at Nuvei and excel in solving intricate challenges. Our commitment to continuous product enhancement and unparalleled customer service drives us to seek exceptional talent to join our journey!Your Mission:As a System Analyst at Nuvei, you will play a pivotal role in our R&D department. Your primary responsibilities will involve comprehending business requirements and designing systems that fulfill these needs. You will serve as a vital link between our product and development teams, managing cross-country projects with both internal and external partners, and ensuring the user stories entering the scrum process maintain the highest quality.Key responsibilities include:Conducting requirement gathering and gap analysis;Creating high-level and detailed interface/specification documents;Modeling APIs and databases (both relational and NoSQL);Providing support to development and QA teams;Leading complex integration and customization initiatives.

At SumUp, we are dedicated to empowering small businesses by providing technology that is flexible, fair, affordable, and user-friendly. Every day, millions aspire to launch their own ventures, and we are committed to assisting them in this journey. Our overarching goal is to facilitate lasting connections between businesses and their customers by 'closing the loop' on transactions.We are excited to announce an opening for a Legal Counsel to join our EU Legal Team.Key Responsibilities:Deliver comprehensive legal support in employment law and commercial contracts, responding effectively to daily inquiries from our business and customers across the EU.Establish trusted relationships as a key member of the Global Legal team, interacting with various internal stakeholders within SumUp's diverse tribes and teams.Draft, review, and negotiate a variety of business contracts, including those with hardware and logistics providers, marketing agreements, and vendor contracts.Offer legal guidance on employment and corporate law matters across Europe, while preparing internal labor documentation, policies, and procedures.Stay abreast of relevant laws, regulations, and industry practices to provide strategic legal advice on various projects.Collaborate with colleagues in legal, finance, tax, compliance, and privacy, working closely with business teams.Oversee contract management through the company’s tools and systems.

Yotpo is at the forefront of transforming trust and loyalty in the eCommerce landscape. Our AI-driven Reviews and Loyalty solutions empower brands to convert casual browsers into loyal customers and advocates. With robust integrations across the eCommerce ecosystem and the confidence of over 30,000 global brands, Yotpo provides unparalleled omnichannel experiences that not only enhance conversion rates but also fortify customer relationships, leading to sustainable growth.Job Overview: As a Finance Applications Implementer, you will be instrumental in the deployment, customization, and ongoing maintenance of finance-related software applications. This role demands a unique combination of financial acumen, technical skills, and project management expertise to ensure that our financial systems align with organizational needs and integrate flawlessly with existing workflows.Your primary responsibilities will include understanding planning and forecasting scenarios, simplifying existing models and FP&A data, and implementing processes and client data within our organizational environment.What You’ll Do:Application Deployment and Configuration:Lead the implementation and enhancement of finance applications, ensuring timely and effective deployment.Configure applications to address the unique needs of the organization.Collaborate with stakeholders to gather and analyze requirements.System Integration:Facilitate seamless integration of finance applications with other business systems.Partner with IT and other departments to design and implement integration solutions.Customization and Development:Tailor finance applications to improve functionality and meet business demands.Create custom reports, dashboards, and workflows.Testing and Quality Assurance:Conduct comprehensive testing to ensure applications operate as expected.Identify and resolve any issues or bugs.Validate and maintain data models while enhancing data quality.User Training and Support:Deliver training and support to end-users on finance applications.Develop user guides and training documentation.Project Management:Oversee implementation projects, including planning, execution, and evaluation.

Your impactful role. As a Senior Database Administrator, you will...Oversee the daily operations of Playtech's global database platform, from initial setup to advanced tool development.Manage high-volume databases within a complex ecosystem with numerous interdependencies.Strategically plan and implement database administration tasks to ensure peak stability and availability.Install and upgrade databases along with high-availability solutions.Create automation, monitoring, and other tools to streamline processes.Join an on-call rotation to address database-related production incidents promptly.

If you're passionate about EKO Bulgaria and eager to join our dynamic team but can't find a position that aligns with your expertise and experience, we encourage you to submit your application. We would love to learn more about you!

Join Experian as a Senior Data Scientist and leverage your expertise in data analytics to drive impactful business solutions. Collaborate with cross-functional teams to develop predictive models, enhance data-driven strategies, and contribute to innovative projects that enhance customer experiences.

Role Overview Coface is seeking a Telesales Support Specialist in Sofia. This position focuses on supporting the sales team and strengthening customer relationships by phone. The role plays a key part in customer acquisition and daily sales activities. What You Will Do Communicate with clients by phone to understand their needs Assist the sales team with client outreach and follow-up Support customer acquisition efforts through effective conversations Help ensure clients receive prompt and accurate information Location This role is based in Sofia.

Join Our Team as a Customer Support Specialist!At dxFeed, we are seeking a dedicated Customer Support Specialist who is fluent in English and possesses experience in Support or Quality Assurance within the FinTech sector. Our dynamic team is responsible for maintaining a comprehensive ecosystem of services that delivers a reliable market data stream to retail customers. This end-to-end solution enables users to access market data on a subscription basis through various charting applications.Your Role:Provide exceptional technical support to customers by investigating and resolving issues, and escalating when necessary.Collaborate with developers, analysts, QA, and engineers to enhance your knowledge and expertise in FinTech.Develop, review, and maintain tutorials to assist users in effectively utilizing charting applications.Document common support procedures for future reference.Test data integration into new applications and promptly report any issues identified.What We Offer:Experience within the FinTech industry, enhancing your value as a professional in a competitive job market.Comprehensive education and training opportunities in the field.A chance to grow your technical skills.A supportive and friendly team eager to assist and mentor you.

KOSTAL Group is offering a Summer Internship in Research and Development at its Sofia location. This internship provides hands-on experience and a chance to collaborate with professionals in the field. Role overview As a Summer Intern in R&D, you will participate in ongoing projects and support the team with fresh ideas. The role focuses on practical learning and exposure to real-world challenges in research and development. What you will do Work on innovative projects under the guidance of experienced team members Contribute ideas and assist with daily tasks in the R&D department Gain insight into industry practices and technical problem-solving Location This internship is based in Sofia.

Join Ubisoft, a global leader in video game development and publishing, as an FX Artist in our Sofia studio. In this dynamic role, you will be responsible for creating visually stunning effects that enhance the gaming experience. Collaborate with designers and programmers to implement effects that are both innovative and optimized for performance.If you are passionate about crafting unique visual experiences and are ready to contribute to exciting projects, we want to hear from you!

Join our dynamic team at tinqin as a Business Analyst fluent in French, where your insights will drive strategic decisions and enhance our operational effectiveness. You will be pivotal in analyzing data, interpreting trends, and presenting actionable recommendations to stakeholders.

Join Sopra Steria as an AML/KYC Specialist in Sofia, where you will play a crucial role in ensuring compliance with anti-money laundering (AML) and know your customer (KYC) regulations. You will be responsible for conducting thorough due diligence, monitoring transactions, and assisting in the development of risk management strategies to safeguard our financial integrity.

Empowering Wealth Building for AllAt trading212, we are redefining the landscape of trading and investing by delivering innovative products that resonate with our users.Our commitment to excellence and agility is paramount to our continued success.With over 5 million clients and €30 billion in assets under management, we have established a robust reputation in a short span.Your Role as a Customer Experience SpecialistWe are on the lookout for a dedicated customer advocate to join our dynamic team. We prioritize hiring individuals who are knowledgeable, approachable, and eager to provide exceptional service.Your role will be pivotal in delivering outstanding customer support to our growing international clientele. You will collaborate with a high-performing team, allowing for significant career development opportunities.Essential Skills and QualificationsFluency in English (C1 level or higher)Customer-centric mindsetStrong time management and multitasking abilitiesDesire for continuous learning and personal growthFlexibility to adapt to a rapidly evolving environmentPreferred QualificationsExperience in customer service rolesFamiliarity with the stock market and fintech sectorProficiency in an additional languageYour ResponsibilitiesEngage with clients in English and BulgarianHandle incoming inquiries through chat and emailAssist clients in navigating our applicationResolve account-related queriesRelay client feedback to enhance serviceWork on a rotating 24/7 shift scheduleWhat We ProvideIn-depth training to familiarize you with our businessOngoing professional development opportunitiesRecognition of your talents and contributionsCompetitive salary packageComprehensive social benefits

At bunq, we prioritize the safety of our users' finances. As a Reporting Agent, you will play a vital role in identifying, reporting, and preventing fraudulent activities to protect our community. Your mission is to enhance our reporting operations and ensure compliance with local regulations, all while making life easier for our users Take OwnershipYour key responsibility is to safeguard our users by promptly identifying suspicious activities and reporting them according to legal and regulatory standards In your role as a Reporting Agent within the User Quality team, you will:Ensure compliance by reporting suspicious activities to relevant Financial Intelligence Units (FIUs) and adhering to country-specific financial crime reporting protocols.Develop clear procedures and continually refine reporting processes through gap analysis and automation, enhancing scalability, accuracy, and regulatory compliance.Monitor reporting performance using analytics tools such as Retool, Looker, and Google Sheets while managing all outstanding CAP items within established deadlines.

Are you driven by the desire to leverage technology and controls to create meaningful change? At SumUp, we are seeking a dedicated IT Internal Auditor to elevate our Internal Audit team in Sofia. In this pivotal role, you will play a key part in ensuring our IT framework is secure, compliant, and capable of supporting millions of businesses globally. About SumUpSumUp is a prominent global fintech company focused on leveling the playing field for small enterprises. Since our inception in 2012, we have built trust with over 4 million merchants across 36 markets worldwide. Our mission is to simplify business operations and make them affordable by providing tools that assist entrepreneurs in getting paid, managing finances, and enhancing customer relationships. Team DescriptionYou will be integrated into our Internal Audit team, reporting directly to the Global Head of Internal Audit. This team is crucial in protecting SumUp's operations, ensuring adherence to regulatory standards, and fostering continuous improvement throughout the organization. Your focus will be on enhancing our IT audit capabilities, which are vital components of our audit strategy and risk management framework. What You’ll DoLead and execute IT-centric internal audits to ensure SumUp’s systems and controls align with regulatory and business standards.Enhance audit efficiency by analyzing data: execute queries, extract information from systems, and implement advanced analytics.Craft a focused IT audit plan, guiding our evaluation of technology risks across the organization.Convert audit findings into clear, actionable recommendations and present them confidently to management and stakeholders.Serve as an independent advocate for control and compliance, building trust while navigating challenges and driving change.Foster strong relationships with stakeholders to promote a culture of proactive internal controls.Stay informed about evolving IT standards, regulations, and best practices.