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Join our dynamic team as a Senior 2D Concept Artist at evolution, where creativity meets innovation! We are seeking a talented and experienced artist who is passionate about bringing ideas to life through stunning visuals. In this role, you will conceptualize and create high-quality 2D artwork for our exciting projects, collaborating closely with designers and developers to ensure alignment with the overall vision.
Join our dynamic team as a Senior 2D Concept Artist at evolution, where creativity meets innovation! We are seeking a talented and experienced artist who is passionate about bringing ideas to life through stunning visuals. In this role, you will conceptualize and create high-quality 2D artwork for our exciting projects, collaborating closely with designers a…
Join Mercier Consultancy as a Polish-Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria, with a fully compensated relocation package. This is a remarkable opportunity for Polish-speaking professionals eager to enhance their careers in the vibrant realm of digital trust and safety on an international platform.In your role as a Digital Trust & Safety Specialist, you will be pivotal in safeguarding the integrity of our digital platforms by diligently monitoring, investigating, and addressing safety issues. Your proficiency in Polish and your knowledge of digital safety protocols will be essential for fostering user trust and ensuring adherence to platform guidelines.Key Responsibilities Monitor digital content and user engagement for potential safety threats and policy breaches. Swiftly address safety reports and carry out comprehensive investigations. Work collaboratively with various teams to design and refine safety protocols. Educate and guide users on best practices for digital trust and safety. Analyze data trends related to safety and compile reports to drive continuous improvement initiatives. Stay abreast of industry standards, regulations, and advancements in digital safety. Conduct training sessions to elevate awareness of trust and safety challenges within the organization.
Join the dynamic team at Mercier Consultancy as a Spanish-Speaking B2B Solutions Consultant in Sofia, Bulgaria. This exciting opportunity includes fully funded relocation to ensure a smooth transition. In this pivotal role, you will collaborate with Spanish-speaking business clients to identify their unique requirements and deliver customized B2B solutions that drive operational excellence and enhanced business outcomes.Your responsibilities will include coordinating with various departments to design, implement, and provide ongoing support for innovative business solutions, all while maintaining a strong focus on client satisfaction. This position presents exceptional opportunities for professional development within an international and team-oriented work environment, backed by comprehensive relocation support.Key ResponsibilitiesEngage with Spanish-speaking B2B clients to analyze and address their business challenges.Develop and present tailored solutions that align with client objectives.Collaborate closely with internal teams to ensure the effective deployment and integration of solutions.Deliver training and ongoing support to clients post-implementation.Accurately document client interactions and project details.Stay informed about industry trends, competitor activities, and emerging technologies.Establish and nurture strong client relationships to promote retention and business growth.
About Us At Ocado Group, we are at the forefront of transforming retail through cutting-edge AI and Robotics Engineering. Our innovative technology drives the most advanced fulfillment centers globally, while our dedicated team propels our international growth. We are excited to announce the opening of our new Global Shared Service Centre in Sofia, which will serve as the strategic backbone of our international finance and HR operations. We are seeking a talented Accounts Receivable Specialist to join our dynamic team and contribute to our ongoing success. About the Role As an Accounts Receivable Specialist, you will play a crucial role within our finance department, ensuring the smooth operation of our daily activities. You will be involved in generating customer invoices, managing receipts, and addressing inquiries from both customers and Ocado colleagues. This position is not just about handling numbers; it’s about gaining insights into the financial workings of a thriving enterprise. You will have the opportunity to familiarize yourself with our financial systems, contribute to process improvements, and ensure compliance with financial regulations and Ocado policies. If you are eager to learn, grow, and make a meaningful impact, we encourage you to apply!
Join Renesas Electronics as a Sales Operations Analyst in Sofia and become an integral part of our dynamic sales team. In this role, you will be responsible for analyzing sales data, optimizing operations, and supporting the sales team with critical insights.If you have a passion for data analysis and a keen eye for detail, we want to hear from you!
About tbi Bank tbi Bank combines the energy of a start-up with the stability of a well-established financial institution. The team focuses on building a mobile-first, modern banking experience. The company has earned a reputation for profitability and growth, and 80% of employees would recommend tbi Bank as a workplace. The culture values initiative, collaboration, and care for both customers and colleagues. Role Overview: Campaign Design Manager The Campaign Design Manager will shape and manage the campaign automation ecosystem at tbi Bank. This role is based in Sofia, Bulgaria. What You Will Do Lead the campaign automation ecosystem, focusing on real-time and behavior-triggered customer journeys across all markets. Integrate customer data with campaign platforms and communication channels to enable timely and relevant campaign execution. Oversee campaign delivery, ensuring each message reaches the intended customer at the right moment. Work closely with cross-functional teams to refine audience segmentation, targeting, and lifecycle strategies. Maintain high standards in campaign and journey design, including thorough testing, performance tracking, and validation before launch. Location Sofia, Sofia, Bulgaria
Mercier Consultancy is hiring a Romanian-Speaking Gaming Support Specialist based in Sofia, Bulgaria. This position suits those who enjoy gaming and have a knack for helping others. The role focuses on supporting Romanian-speaking players and guiding them through technical problems to improve their gaming experience. What You Will Do Provide technical and customer support to players in Romanian. Troubleshoot and resolve issues related to gameplay and player accounts. Document support cases accurately and follow up to ensure resolution. Collaborate with technical teams to escalate and solve more complex problems. Stay updated on product features, new releases, and industry news to better assist customers.
About the Role Hitachi Solutions is looking for a Senior Full Stack Developer to join the team in Sofia. This role involves building scalable applications and collaborating with colleagues across different specialties. Projects span the full software development lifecycle, from gathering requirements to deployment and ongoing support. What You Will Do Work on both front-end and back-end development for client projects Collaborate with cross-functional teams to deliver reliable, maintainable solutions Participate in all phases of the software development process, including planning, coding, deployment, and maintenance What We Look For Experience in full stack development Ability to create scalable and high-quality applications Strong collaboration skills and a proactive approach to problem solving This position is based in Sofia.
Full-time|On-site|Szczecin, West Pomeranian Voivodeship, Poland
Role Overview Mercier Consultancy is hiring a Polish Content Moderation Specialist based in Sofia, Bulgaria. The company provides full relocation support for those moving to Sofia. This position focuses on upholding digital integrity by reviewing and moderating user-generated content in Polish. What You Will Do Review Polish-language content to ensure it meets community guidelines and legal requirements Identify and address potential content violations Respond to user inquiries related to moderation decisions Work closely with the moderation team to improve content policies and moderation practices What Matters for Success Fluency in Polish and a strong understanding of Polish culture Attention to detail when assessing content Ability to collaborate with team members and communicate clearly Commitment to maintaining a safe and welcoming online space Relocation Support Mercier Consultancy offers fully paid relocation to Sofia, Bulgaria for this role.
About Baringa Baringa Partners LLP is a global consulting firm working with organizations across sectors to help them achieve meaningful transformation. With a team of over 2,000 professionals in the UK, Europe, North America, Asia, and Australia, Baringa combines international perspective with local understanding. The firm supports clients in industries such as energy and resources, financial services, government, consumer products, pharmaceuticals, manufacturing, and technology, media, and telecommunications. Baringa’s work covers strategy, transformation, and operational improvement, all supported by technology, data, and digital innovation. The firm is recognized for its collaborative approach and commitment to client success. Baringa has received global recognition as a Great Place to Work, has earned honors from the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and has been named by Forbes as one of the World’s Best Management Consulting Firms for four years running. Role Overview: End User Computing Lead Baringa’s Technology and Cyber team in Sofia, Bulgaria is hiring an End User Computing (EUC) Lead. This position focuses on improving the digital workplace experience by delivering secure, reliable, and modern end-user platforms. The scope covers Windows, macOS, mobile, and virtual environments, aiming to provide a consistent experience for colleagues across the organization. What You Will Do Define and set the direction for End User Computing services, balancing strategic vision with practical implementation. Lead and mentor a technical team responsible for delivering end-user platforms. Work closely with Cyber Security, Infrastructure, Service Desk, and Technology Fulfilment teams to ensure secure and reliable solutions. Champion user experience while maintaining high standards for security and technology advancement. Location Sofia, Bulgaria
Exciting Career OpportunityBecome a pivotal part of AJW Group as a Freight Accounts Administrator, where you will be instrumental in maintaining precision and oversight of freight expenditures in a fast-paced and high-stakes aviation sector. AJW Group is a preeminent independent authority in the supply, exchange, maintenance, repair, and leasing of components for commercial and business aircraft, serving airlines and operators globally. This position is crucial in our worldwide operations, guaranteeing that freight activities are financially accurate, compliant with regulations, and adhere to agreements made with both suppliers and customers.In your role as a Freight Accounts Administrator, you will be responsible for managing freight cost controls, ensuring that invoices are precise and consistent with agreed tariffs, and facilitating proper recharges to customers. You will collaborate closely with suppliers and internal teams to safeguard profit margins, resolve any discrepancies, and uphold stringent financial standards in freight operations.Key ResponsibilitiesOversee assigned vendor freight accounts to ensure accuracy and oversightExamine and process freight invoices according to established tariffs and protocolsConfirm that freight costs are recharged to customers accurately when necessaryPromptly address and resolve invoice-related queries with suppliersConduct regular review cycles to monitor and resolve outstanding queriesReconcile vendor statements and ensure consistency with internal recordsEscalate issues as needed to ensure timely resolution and complianceContribute to the ongoing enhancement of freight processes and controls
Full-time|On-site|Wicklow, County Wicklow, Ireland
Join Mercier Consultancy as we seek enthusiastic Irish-speaking Customer Service Representatives to be based in Sofia, Bulgaria. We offer a comprehensive relocation package to assist you in your journey! If you are passionate about exceptional customer service and enjoy engaging with Irish-speaking clients, we want to hear from you!In this role, you will be the first point of contact for our Irish-speaking customers, addressing inquiries, resolving issues, and ensuring their experience with our services is seamless and enjoyable. Your efforts will play a crucial role in fostering customer loyalty and satisfaction.Key ResponsibilitiesDeliver outstanding customer support in both Irish and English through various communication channels.Proactively manage customer inquiries and effectively resolve issues in a timely manner.Accurately document customer interactions in our CRM system.Work collaboratively with different teams to provide comprehensive solutions to customer challenges.Collect and analyze customer feedback to enhance our service offerings.Stay informed about product details and operational changes.Participate in ongoing training to refine your customer service skills.
Mercier Consultancy is excited to offer a fantastic opportunity for a Czech-Speaking Customer Solutions Consultant in Sofia, Bulgaria, complete with fully funded relocation. In this pivotal role, you will serve as the primary liaison for our Czech-speaking clients, providing tailored customer solutions that foster satisfaction and engagement.You will thrive within a vibrant team environment, addressing client inquiries, troubleshooting challenges, and delivering bespoke solutions to meet diverse client needs. This position not only offers a pathway for career advancement but also comes with comprehensive relocation support.Key Responsibilities Deliver dedicated support for Czech-speaking clients Identify client needs and provide customized solutions Collaborate with internal teams for prompt issue resolution Accurately document client interactions and solution processes Suggest service enhancements based on client feedback Assist in onboarding and training for new clients Stay informed on company offerings and industry trends
Full-time|On-site|Remote — Helsinki, Uusimaa, Finland
Join Mercier Consultancy Group, where we offer a remarkable opportunity for Finnish-speaking professionals to work in vibrant Sofia, Bulgaria, with all relocation expenses covered! This role is perfect for candidates eager to advance their careers in an international setting while enjoying the dynamic lifestyle of a European capital.Key ResponsibilitiesAssist clients and partners in Finnish across various communication channels.Support daily operational tasks and customer-centric processes.Effectively convey information and solutions to enhance customer satisfaction.Collaborate with diverse teams to achieve business objectives.Contribute to improving internal processes and customer experiences.
Full-time|On-site|Eindhoven, North Brabant, Netherlands
Join Mercier Consultancy as a Dutch Language Player Support Specialist in our vibrant gaming department located in Sofia, Bulgaria! In this dynamic role, you will be the key support representative for our Dutch-speaking gaming community, dedicated to delivering top-notch assistance and guidance to players.Your responsibilities will encompass managing player inquiries, troubleshooting game-related challenges, and fostering a welcoming atmosphere for our community. We seek passionate gaming enthusiasts with outstanding communication skills who can actively engage with our players.Key ResponsibilitiesDeliver exceptional support to Dutch-speaking players via email, chat, and social media channels.Resolve technical issues, gameplay questions, and account-related inquiries.Document player interactions accurately within our support system.Work collaboratively with other teams to address complex player issues.Gather and relay player feedback to improve services.Encourage a positive gaming environment through effective player engagement.Stay informed on the latest gaming trends and updates.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Envision Employment Solutions is actively seeking a talented SAP ABAP Developer to join our esteemed partner, a prominent global leader in the food and services industry.Job Overview:The ideal candidate will play a pivotal role in designing and implementing ABAP-based solutions tailored to meet our organizational objectives. The SAP ABAP Developer will work in close collaboration with cross-functional teams including SAP functional consultants, project managers, and enterprise architects to deliver scalable, secure, efficient, and reliable solutions that fulfill business needs.Key Responsibilities:Technical Development:Create, enhance, and maintain custom SAP applications using the ABAP programming language, including reports, interfaces, conversions, enhancements, and forms (RICEF).Develop efficient, well-documented, and maintainable code that adheres to both organizational and SAP best practices.Collaborate with functional consultants and business stakeholders to translate business needs into technical specifications, ensuring seamless integration with existing SAP modules.Problem Solving and Debugging:Diagnose, analyze, and resolve technical issues within SAP systems, including debugging existing programs and conducting root cause analysis for system errors or inefficiencies.Provide timely support to resolve user-reported issues and implement necessary enhancements.Documentation and Testing:Produce and maintain comprehensive technical documentation for all developments, ensuring adherence to coding standards and documentation practices.Engage in unit testing, integration testing, and user acceptance testing (UAT) to confirm that developments fulfill specified requirements and are free from defects.Collaboration and Communication:Partner effectively with cross-functional teams, including business analysts, project managers, and IT professionals, to deliver projects within scope and on schedule.Communicate technical concepts and solutions clearly to non-technical stakeholders, ensuring alignment with business objectives.Continuous Improvement:Stay informed about the latest SAP technologies, tools, and methodologies, including S/4HANA, ABAP on HANA, and SAP Fiori.Propose and implement improvements to existing SAP solutions to boost performance, scalability, and user experience.Project Management Support:Assist in project planning by providing accurate estimates of development efforts and timelines.Help prepare project documentation and contribute to project milestones.
Join Mercier Consultancy as a Romanian-Speaking Customer Solutions Consultant in Sofia, Bulgaria, and enjoy fully paid relocation assistance. In this pivotal role, you will act as a trusted advisor to our Romanian-speaking clients, delivering personalized solutions aimed at improving customer satisfaction and driving business success.Our dynamic and collaborative work environment will require you to address customer inquiries, resolve issues, and provide tailored support that aligns with client needs. This is an exceptional opportunity for professional development, complemented by comprehensive relocation support.Key Responsibilities Promptly address and effectively manage customer inquiries from Romanian-speaking clients Design and implement customized solutions to meet specific client requirements Work closely with internal teams to ensure timely solutions to client issues Maintain accurate records of customer interactions and solutions provided Identify and propose enhancements to service quality and customer experience Assist with client onboarding and training initiatives Stay updated on the latest company products, services, and industry trends
Join Mercier Consultancy as an Italian-Speaking Rent-a-Car Consultant in the vibrant city of Sofia! We are seeking a passionate and customer-oriented individual to enhance our team. This role comes with fully paid relocation, giving you the opportunity to embark on a rewarding career while enjoying the benefits of life in Bulgaria.In this position, you will serve our Italian-speaking clientele by addressing their car rental needs and facilitating a seamless rental experience. Your responsibilities will include managing customer inquiries, processing bookings, and maintaining open lines of communication throughout the rental process. Collaborating with various teams, you will ensure vehicle availability and prioritize customer satisfaction.Key Responsibilities Assist Italian-speaking customers with car rental reservations, modifications, and inquiries Provide comprehensive information on rental options, policies, and procedures Efficiently manage rental agreements and associated documentation Promptly and professionally resolve customer complaints or issues Work closely with fleet and operations teams to guarantee vehicle availability and maintenance Keep accurate records of customer interactions and transactions Support marketing initiatives and promotions aimed at Italian-speaking clients
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join our dynamic team at Mercier Consultancy as a Bilingual Customer Support Specialist! We are seeking enthusiastic individuals fluent in Albanian to provide exceptional customer service to our clients in Sofia, Bulgaria. This role offers an exciting opportunity to work in a fast-paced environment while utilizing your language skills.As part of our team, you will assist customers with inquiries, resolve issues, and ensure a positive experience. If you are passionate about helping others and are looking for a new adventure, we would love to hear from you!
Experian is looking for an Analytics Engineer in Sofia. This position centers on turning data into clear, actionable insights that support business decisions and improve performance. Role overview As an Analytics Engineer, the focus is on building analytics solutions that help teams understand and use data effectively. The work involves collaborating with others to translate complex data into information that supports company goals. Key responsibilities Develop analytics solutions using modern technologies Transform raw data into insights that guide business decisions Support efforts to enhance business performance through data-driven analysis Location This role is based in Sofia.
Join our dynamic team as a Senior 2D Concept Artist at evolution, where creativity meets innovation! We are seeking a talented and experienced artist who is passionate about bringing ideas to life through stunning visuals. In this role, you will conceptualize and create high-quality 2D artwork for our exciting projects, collaborating closely with designers a…
Join Mercier Consultancy as a Polish-Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria, with a fully compensated relocation package. This is a remarkable opportunity for Polish-speaking professionals eager to enhance their careers in the vibrant realm of digital trust and safety on an international platform.In your role as a Digital Trust & Safety Specialist, you will be pivotal in safeguarding the integrity of our digital platforms by diligently monitoring, investigating, and addressing safety issues. Your proficiency in Polish and your knowledge of digital safety protocols will be essential for fostering user trust and ensuring adherence to platform guidelines.Key Responsibilities Monitor digital content and user engagement for potential safety threats and policy breaches. Swiftly address safety reports and carry out comprehensive investigations. Work collaboratively with various teams to design and refine safety protocols. Educate and guide users on best practices for digital trust and safety. Analyze data trends related to safety and compile reports to drive continuous improvement initiatives. Stay abreast of industry standards, regulations, and advancements in digital safety. Conduct training sessions to elevate awareness of trust and safety challenges within the organization.
Join the dynamic team at Mercier Consultancy as a Spanish-Speaking B2B Solutions Consultant in Sofia, Bulgaria. This exciting opportunity includes fully funded relocation to ensure a smooth transition. In this pivotal role, you will collaborate with Spanish-speaking business clients to identify their unique requirements and deliver customized B2B solutions that drive operational excellence and enhanced business outcomes.Your responsibilities will include coordinating with various departments to design, implement, and provide ongoing support for innovative business solutions, all while maintaining a strong focus on client satisfaction. This position presents exceptional opportunities for professional development within an international and team-oriented work environment, backed by comprehensive relocation support.Key ResponsibilitiesEngage with Spanish-speaking B2B clients to analyze and address their business challenges.Develop and present tailored solutions that align with client objectives.Collaborate closely with internal teams to ensure the effective deployment and integration of solutions.Deliver training and ongoing support to clients post-implementation.Accurately document client interactions and project details.Stay informed about industry trends, competitor activities, and emerging technologies.Establish and nurture strong client relationships to promote retention and business growth.
About Us At Ocado Group, we are at the forefront of transforming retail through cutting-edge AI and Robotics Engineering. Our innovative technology drives the most advanced fulfillment centers globally, while our dedicated team propels our international growth. We are excited to announce the opening of our new Global Shared Service Centre in Sofia, which will serve as the strategic backbone of our international finance and HR operations. We are seeking a talented Accounts Receivable Specialist to join our dynamic team and contribute to our ongoing success. About the Role As an Accounts Receivable Specialist, you will play a crucial role within our finance department, ensuring the smooth operation of our daily activities. You will be involved in generating customer invoices, managing receipts, and addressing inquiries from both customers and Ocado colleagues. This position is not just about handling numbers; it’s about gaining insights into the financial workings of a thriving enterprise. You will have the opportunity to familiarize yourself with our financial systems, contribute to process improvements, and ensure compliance with financial regulations and Ocado policies. If you are eager to learn, grow, and make a meaningful impact, we encourage you to apply!
Join Renesas Electronics as a Sales Operations Analyst in Sofia and become an integral part of our dynamic sales team. In this role, you will be responsible for analyzing sales data, optimizing operations, and supporting the sales team with critical insights.If you have a passion for data analysis and a keen eye for detail, we want to hear from you!
About tbi Bank tbi Bank combines the energy of a start-up with the stability of a well-established financial institution. The team focuses on building a mobile-first, modern banking experience. The company has earned a reputation for profitability and growth, and 80% of employees would recommend tbi Bank as a workplace. The culture values initiative, collaboration, and care for both customers and colleagues. Role Overview: Campaign Design Manager The Campaign Design Manager will shape and manage the campaign automation ecosystem at tbi Bank. This role is based in Sofia, Bulgaria. What You Will Do Lead the campaign automation ecosystem, focusing on real-time and behavior-triggered customer journeys across all markets. Integrate customer data with campaign platforms and communication channels to enable timely and relevant campaign execution. Oversee campaign delivery, ensuring each message reaches the intended customer at the right moment. Work closely with cross-functional teams to refine audience segmentation, targeting, and lifecycle strategies. Maintain high standards in campaign and journey design, including thorough testing, performance tracking, and validation before launch. Location Sofia, Sofia, Bulgaria
Mercier Consultancy is hiring a Romanian-Speaking Gaming Support Specialist based in Sofia, Bulgaria. This position suits those who enjoy gaming and have a knack for helping others. The role focuses on supporting Romanian-speaking players and guiding them through technical problems to improve their gaming experience. What You Will Do Provide technical and customer support to players in Romanian. Troubleshoot and resolve issues related to gameplay and player accounts. Document support cases accurately and follow up to ensure resolution. Collaborate with technical teams to escalate and solve more complex problems. Stay updated on product features, new releases, and industry news to better assist customers.
About the Role Hitachi Solutions is looking for a Senior Full Stack Developer to join the team in Sofia. This role involves building scalable applications and collaborating with colleagues across different specialties. Projects span the full software development lifecycle, from gathering requirements to deployment and ongoing support. What You Will Do Work on both front-end and back-end development for client projects Collaborate with cross-functional teams to deliver reliable, maintainable solutions Participate in all phases of the software development process, including planning, coding, deployment, and maintenance What We Look For Experience in full stack development Ability to create scalable and high-quality applications Strong collaboration skills and a proactive approach to problem solving This position is based in Sofia.
Full-time|On-site|Szczecin, West Pomeranian Voivodeship, Poland
Role Overview Mercier Consultancy is hiring a Polish Content Moderation Specialist based in Sofia, Bulgaria. The company provides full relocation support for those moving to Sofia. This position focuses on upholding digital integrity by reviewing and moderating user-generated content in Polish. What You Will Do Review Polish-language content to ensure it meets community guidelines and legal requirements Identify and address potential content violations Respond to user inquiries related to moderation decisions Work closely with the moderation team to improve content policies and moderation practices What Matters for Success Fluency in Polish and a strong understanding of Polish culture Attention to detail when assessing content Ability to collaborate with team members and communicate clearly Commitment to maintaining a safe and welcoming online space Relocation Support Mercier Consultancy offers fully paid relocation to Sofia, Bulgaria for this role.
About Baringa Baringa Partners LLP is a global consulting firm working with organizations across sectors to help them achieve meaningful transformation. With a team of over 2,000 professionals in the UK, Europe, North America, Asia, and Australia, Baringa combines international perspective with local understanding. The firm supports clients in industries such as energy and resources, financial services, government, consumer products, pharmaceuticals, manufacturing, and technology, media, and telecommunications. Baringa’s work covers strategy, transformation, and operational improvement, all supported by technology, data, and digital innovation. The firm is recognized for its collaborative approach and commitment to client success. Baringa has received global recognition as a Great Place to Work, has earned honors from the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and has been named by Forbes as one of the World’s Best Management Consulting Firms for four years running. Role Overview: End User Computing Lead Baringa’s Technology and Cyber team in Sofia, Bulgaria is hiring an End User Computing (EUC) Lead. This position focuses on improving the digital workplace experience by delivering secure, reliable, and modern end-user platforms. The scope covers Windows, macOS, mobile, and virtual environments, aiming to provide a consistent experience for colleagues across the organization. What You Will Do Define and set the direction for End User Computing services, balancing strategic vision with practical implementation. Lead and mentor a technical team responsible for delivering end-user platforms. Work closely with Cyber Security, Infrastructure, Service Desk, and Technology Fulfilment teams to ensure secure and reliable solutions. Champion user experience while maintaining high standards for security and technology advancement. Location Sofia, Bulgaria
Exciting Career OpportunityBecome a pivotal part of AJW Group as a Freight Accounts Administrator, where you will be instrumental in maintaining precision and oversight of freight expenditures in a fast-paced and high-stakes aviation sector. AJW Group is a preeminent independent authority in the supply, exchange, maintenance, repair, and leasing of components for commercial and business aircraft, serving airlines and operators globally. This position is crucial in our worldwide operations, guaranteeing that freight activities are financially accurate, compliant with regulations, and adhere to agreements made with both suppliers and customers.In your role as a Freight Accounts Administrator, you will be responsible for managing freight cost controls, ensuring that invoices are precise and consistent with agreed tariffs, and facilitating proper recharges to customers. You will collaborate closely with suppliers and internal teams to safeguard profit margins, resolve any discrepancies, and uphold stringent financial standards in freight operations.Key ResponsibilitiesOversee assigned vendor freight accounts to ensure accuracy and oversightExamine and process freight invoices according to established tariffs and protocolsConfirm that freight costs are recharged to customers accurately when necessaryPromptly address and resolve invoice-related queries with suppliersConduct regular review cycles to monitor and resolve outstanding queriesReconcile vendor statements and ensure consistency with internal recordsEscalate issues as needed to ensure timely resolution and complianceContribute to the ongoing enhancement of freight processes and controls
Full-time|On-site|Wicklow, County Wicklow, Ireland
Join Mercier Consultancy as we seek enthusiastic Irish-speaking Customer Service Representatives to be based in Sofia, Bulgaria. We offer a comprehensive relocation package to assist you in your journey! If you are passionate about exceptional customer service and enjoy engaging with Irish-speaking clients, we want to hear from you!In this role, you will be the first point of contact for our Irish-speaking customers, addressing inquiries, resolving issues, and ensuring their experience with our services is seamless and enjoyable. Your efforts will play a crucial role in fostering customer loyalty and satisfaction.Key ResponsibilitiesDeliver outstanding customer support in both Irish and English through various communication channels.Proactively manage customer inquiries and effectively resolve issues in a timely manner.Accurately document customer interactions in our CRM system.Work collaboratively with different teams to provide comprehensive solutions to customer challenges.Collect and analyze customer feedback to enhance our service offerings.Stay informed about product details and operational changes.Participate in ongoing training to refine your customer service skills.
Mercier Consultancy is excited to offer a fantastic opportunity for a Czech-Speaking Customer Solutions Consultant in Sofia, Bulgaria, complete with fully funded relocation. In this pivotal role, you will serve as the primary liaison for our Czech-speaking clients, providing tailored customer solutions that foster satisfaction and engagement.You will thrive within a vibrant team environment, addressing client inquiries, troubleshooting challenges, and delivering bespoke solutions to meet diverse client needs. This position not only offers a pathway for career advancement but also comes with comprehensive relocation support.Key Responsibilities Deliver dedicated support for Czech-speaking clients Identify client needs and provide customized solutions Collaborate with internal teams for prompt issue resolution Accurately document client interactions and solution processes Suggest service enhancements based on client feedback Assist in onboarding and training for new clients Stay informed on company offerings and industry trends
Full-time|On-site|Remote — Helsinki, Uusimaa, Finland
Join Mercier Consultancy Group, where we offer a remarkable opportunity for Finnish-speaking professionals to work in vibrant Sofia, Bulgaria, with all relocation expenses covered! This role is perfect for candidates eager to advance their careers in an international setting while enjoying the dynamic lifestyle of a European capital.Key ResponsibilitiesAssist clients and partners in Finnish across various communication channels.Support daily operational tasks and customer-centric processes.Effectively convey information and solutions to enhance customer satisfaction.Collaborate with diverse teams to achieve business objectives.Contribute to improving internal processes and customer experiences.
Full-time|On-site|Eindhoven, North Brabant, Netherlands
Join Mercier Consultancy as a Dutch Language Player Support Specialist in our vibrant gaming department located in Sofia, Bulgaria! In this dynamic role, you will be the key support representative for our Dutch-speaking gaming community, dedicated to delivering top-notch assistance and guidance to players.Your responsibilities will encompass managing player inquiries, troubleshooting game-related challenges, and fostering a welcoming atmosphere for our community. We seek passionate gaming enthusiasts with outstanding communication skills who can actively engage with our players.Key ResponsibilitiesDeliver exceptional support to Dutch-speaking players via email, chat, and social media channels.Resolve technical issues, gameplay questions, and account-related inquiries.Document player interactions accurately within our support system.Work collaboratively with other teams to address complex player issues.Gather and relay player feedback to improve services.Encourage a positive gaming environment through effective player engagement.Stay informed on the latest gaming trends and updates.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Envision Employment Solutions is actively seeking a talented SAP ABAP Developer to join our esteemed partner, a prominent global leader in the food and services industry.Job Overview:The ideal candidate will play a pivotal role in designing and implementing ABAP-based solutions tailored to meet our organizational objectives. The SAP ABAP Developer will work in close collaboration with cross-functional teams including SAP functional consultants, project managers, and enterprise architects to deliver scalable, secure, efficient, and reliable solutions that fulfill business needs.Key Responsibilities:Technical Development:Create, enhance, and maintain custom SAP applications using the ABAP programming language, including reports, interfaces, conversions, enhancements, and forms (RICEF).Develop efficient, well-documented, and maintainable code that adheres to both organizational and SAP best practices.Collaborate with functional consultants and business stakeholders to translate business needs into technical specifications, ensuring seamless integration with existing SAP modules.Problem Solving and Debugging:Diagnose, analyze, and resolve technical issues within SAP systems, including debugging existing programs and conducting root cause analysis for system errors or inefficiencies.Provide timely support to resolve user-reported issues and implement necessary enhancements.Documentation and Testing:Produce and maintain comprehensive technical documentation for all developments, ensuring adherence to coding standards and documentation practices.Engage in unit testing, integration testing, and user acceptance testing (UAT) to confirm that developments fulfill specified requirements and are free from defects.Collaboration and Communication:Partner effectively with cross-functional teams, including business analysts, project managers, and IT professionals, to deliver projects within scope and on schedule.Communicate technical concepts and solutions clearly to non-technical stakeholders, ensuring alignment with business objectives.Continuous Improvement:Stay informed about the latest SAP technologies, tools, and methodologies, including S/4HANA, ABAP on HANA, and SAP Fiori.Propose and implement improvements to existing SAP solutions to boost performance, scalability, and user experience.Project Management Support:Assist in project planning by providing accurate estimates of development efforts and timelines.Help prepare project documentation and contribute to project milestones.
Join Mercier Consultancy as a Romanian-Speaking Customer Solutions Consultant in Sofia, Bulgaria, and enjoy fully paid relocation assistance. In this pivotal role, you will act as a trusted advisor to our Romanian-speaking clients, delivering personalized solutions aimed at improving customer satisfaction and driving business success.Our dynamic and collaborative work environment will require you to address customer inquiries, resolve issues, and provide tailored support that aligns with client needs. This is an exceptional opportunity for professional development, complemented by comprehensive relocation support.Key Responsibilities Promptly address and effectively manage customer inquiries from Romanian-speaking clients Design and implement customized solutions to meet specific client requirements Work closely with internal teams to ensure timely solutions to client issues Maintain accurate records of customer interactions and solutions provided Identify and propose enhancements to service quality and customer experience Assist with client onboarding and training initiatives Stay updated on the latest company products, services, and industry trends
Join Mercier Consultancy as an Italian-Speaking Rent-a-Car Consultant in the vibrant city of Sofia! We are seeking a passionate and customer-oriented individual to enhance our team. This role comes with fully paid relocation, giving you the opportunity to embark on a rewarding career while enjoying the benefits of life in Bulgaria.In this position, you will serve our Italian-speaking clientele by addressing their car rental needs and facilitating a seamless rental experience. Your responsibilities will include managing customer inquiries, processing bookings, and maintaining open lines of communication throughout the rental process. Collaborating with various teams, you will ensure vehicle availability and prioritize customer satisfaction.Key Responsibilities Assist Italian-speaking customers with car rental reservations, modifications, and inquiries Provide comprehensive information on rental options, policies, and procedures Efficiently manage rental agreements and associated documentation Promptly and professionally resolve customer complaints or issues Work closely with fleet and operations teams to guarantee vehicle availability and maintenance Keep accurate records of customer interactions and transactions Support marketing initiatives and promotions aimed at Italian-speaking clients
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join our dynamic team at Mercier Consultancy as a Bilingual Customer Support Specialist! We are seeking enthusiastic individuals fluent in Albanian to provide exceptional customer service to our clients in Sofia, Bulgaria. This role offers an exciting opportunity to work in a fast-paced environment while utilizing your language skills.As part of our team, you will assist customers with inquiries, resolve issues, and ensure a positive experience. If you are passionate about helping others and are looking for a new adventure, we would love to hear from you!
Experian is looking for an Analytics Engineer in Sofia. This position centers on turning data into clear, actionable insights that support business decisions and improve performance. Role overview As an Analytics Engineer, the focus is on building analytics solutions that help teams understand and use data effectively. The work involves collaborating with others to translate complex data into information that supports company goals. Key responsibilities Develop analytics solutions using modern technologies Transform raw data into insights that guide business decisions Support efforts to enhance business performance through data-driven analysis Location This role is based in Sofia.