Bilingual Customer Protection Analyst - Danish & English

Join our dynamic team at Entain as a Customer Protection Contact Center Analyst where you will play a crucial role in ensuring our customers in Denmark receive the highest level of service and support. Your expertise in both Danish and English will be essential in effectively communicating with our clientele and addressing their needs promptly. In this posit…

Join Us at SumUp!At SumUp, we empower businesses to effortlessly receive payments, swiftly process orders, and sell online with complete financial control. We develop essential tools that enable businesses to flourish and enhance customer experiences. It's our passion!About the Payments TribeThe Payments Tribe is integral to SumUp, handling payment processing for over 4 million small businesses in 37 markets. Our analytics function within the Processing product family is crucial for supporting product and engineering teams in identifying successes, challenges, and growth opportunities. While we currently have extensive datasets and a robust analytical foundation, our goal is to distill this complexity into clear, actionable insights that facilitate informed decision-making. This role is pivotal in fostering a resilient data culture within one of SumUp’s most vital domains.Your ResponsibilitiesRevamp and simplify key Tableau dashboards to enable non-expert stakeholders to independently assess performance and understand underlying reasons.Define and refine KPI structures to ensure metrics are presented clearly and sequentially for immediate comprehension.Establish a regular insights cadence, providing updates that interpret changes, implications, and recommended actions.Create scalable dashboard templates and self-service patterns to ensure consistent, reliable reporting as the team expands.Develop deep domain expertise in Payments Processing to proactively identify risks, opportunities, and strategic recommendations that influence product priorities.

About the Role Playtech is looking for a Customer Service Associate to join the team in Sofia. This position focuses on supporting customers by handling inquiries, resolving problems, and making sure clients receive attentive service. What You Will Do Respond to customer questions and requests Help resolve issues in a timely, friendly manner Maintain a high standard of service for every client Who We’re Looking For Enthusiastic and positive attitude Interest in helping others and creating good customer experiences If you enjoy working with people and want to make a difference for customers, consider joining Playtech in Sofia.

Join Coface as a Senior Sales Manager:Opportunity Hunter: Discover and engage new business prospects in untapped markets through meticulous research, networking, and utilizing tools such as CRM systems, LinkedIn, and strategic cold calling.Client Success Driver: Cultivate and maintain strong relationships by deeply understanding client needs and offering customized business information solutions that drive success.Deal Closer: Manage the entire sales process from initial outreach to the successful activation of client accounts, ensuring a positive experience that fosters long-lasting business relationships.Collaborative Organizer: Work closely with internal teams to provide precise pricing, complete offers and contracts, and efficiently set up new accounts.Sales Target Achiever: Consistently meet or exceed monthly and annual sales goals.

Join Kaizen Gaming!At Kaizen Gaming, the driving force behind Betano, we are one of the leading GameTech companies globally, operating in 20 diverse markets. Our mission is to harness state-of-the-art technology to deliver unparalleled experiences to millions of customers who rely on us for their entertainment.With a dynamic team of over 2,700 professionals hailing from more than 40 nationalities across three continents, we take pride in cultivating a vibrant workplace culture. Recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work in our offices, every day here is unique. Are you ready to unlock your potential with us?About the Role:The Key Account Manager will be pivotal in managing a portfolio of high-net-worth clients in the local market, dedicated to nurturing relationships with key accounts. This role is centered around enhancing customer loyalty and delivering personalized, rewarding experiences while maintaining a sustainable approach. You will have the unique opportunity to interact with high-value customers, ensuring they receive an exceptional experience while promoting responsible gambling practices.Key Responsibilities:Oversee the customer portfolio and cultivate strong personal relationships to enhance loyalty, retention, and customer lifetime value through sustainable play.Track individual customer performance, ensuring timely and appropriate rewards, both online and offline, in line with business objectives.Provide exceptional customer service as the primary point of contact for assigned clients across all channels.Implement targeted strategies at critical points in the customer lifecycle (e.g., new accounts, churning clients, returning customers) to stimulate growth and activity.Plan and host engaging local and global Key Account events, in collaboration with the Hospitality and Sponsorship Team.Analyze market-level performance and stay updated on emerging trends.Launch tailored campaigns to drive activity among assigned Key Accounts, ensuring effective tracking and reporting of results.Develop a comprehensive understanding of customer preferences and behaviors to inform strategic initiatives.

Join Experian as a Senior Cloud Site Reliability Engineer and be a key player in ensuring the reliability and performance of our cloud infrastructure. In this role, you will collaborate with cross-functional teams to design and implement robust cloud solutions, optimize system performance, and enhance service reliability.Your responsibilities will include monitoring system health, troubleshooting incidents, and implementing automation for operational tasks. You will leverage your expertise in cloud technologies to drive improvements in our systems and processes.

Speechify seeks an iOS Core Product Software Engineer to join the team in Sofia, Bulgaria. This position centers on building and refining iOS app features that help users engage with text in new ways. Collaboration is a key part of the role, with regular work alongside designers, product managers, and fellow engineers to shape and improve the product experience. What you will do Develop and enhance features for Speechify’s core iOS applications Partner with design, product, and engineering teams to deliver polished user experiences Improve app performance and overall usability Requirements Background in iOS mobile development Keen attention to detail Interest in creating technology that changes how people read and interact with text This role is based in Sofia, Bulgaria.

Role overview Speechify is looking for a Tech Lead to oversee Android Core Product development in Sofia, Bulgaria. This position leads a team dedicated to building and improving mobile apps for Android devices. Key responsibilities Guide and support a team of Android developers Set the technical direction for Android projects Ensure mobile applications meet quality standards Help refine and enhance Android app features Location This role is based in Sofia, Bulgaria.

Tieto Tech Consulting seeks a Power BI Engineer based in Sofia. The main goal of this position is to transform data into useful insights that help guide business decisions and make team operations more effective. Role overview This role centers on designing and building Power BI solutions. The work involves creating dashboards and reports that present complex information in a clear, accessible way for different teams across the company. What you will do Develop Power BI solutions tailored to business needs Translate data into actionable insights for decision-makers Support teams by improving how information is presented and used

Eightcap is an online trading provider headquartered in Melbourne, with offices in the UK, Cyprus, Bulgaria, and the Bahamas. The company delivers trading tools and professional insights to clients and partners around the world. Role overview The Customer Support Specialist (English) will be based in Sofia, Bulgaria. This position focuses on managing incoming client inquiries, assisting both new and existing clients, and helping to build strong client relationships. The team works to ensure each client receives timely, clear, and helpful support, aiming for a positive experience with every interaction. What you will do Respond to client inquiries and requests in English Support clients throughout their trading journey Provide accurate information and clear guidance Contribute to a positive client experience in every interaction Requirements Fluency in English Previous experience in customer support or a similar field Ability to work effectively in a busy environment Strong communication and relationship-building skills This role is located in Sofia, Bulgaria.

Join Accedia as a Junior Marketing Specialist and embrace the opportunity to develop your marketing skills in a dynamic and supportive environment. We are seeking an enthusiastic individual who is passionate about learning and sharing knowledge within a collaborative team.Key Responsibilities:Create engaging articles, visually appealing graphic content, and impactful presentations tailored for our stakeholders, ensuring alignment with our brand identity.Explore and identify award competitions and PR opportunities, preparing high-quality draft submissions that reflect our values.Foster and maintain relationships within key partner ecosystems and engage in co-marketing initiatives.Enhance brand credibility by drafting and producing client-approved online reviews and formal references.Conduct periodic audits to ensure all content adheres to brand guidelines and monitor online sentiment to maintain our reputation.Collaborate closely with marketing leadership and assist with various tasks, such as proofreading materials and managing event logistics.Assist in coordinating efforts with other teams to involve the right experts and ensure timely achievement of set goals.

Join our dynamic team at Accedia as a Junior Java Developer! We are seeking a passionate Java software developer who is eager to learn, collaborate with others, and grow within an innovative environment.What You'll Experience:Engage in a supportive atmosphere working with international clients, encompassing a wide variety of project domains and technology stacks throughout the entire software development lifecycle. This includes developing new features, enhancing existing functionalities, troubleshooting issues, participating in testing, and creating documentation.Collaborate closely with developers of various expertise levels to analyze technical requirements, propose architectural solutions, estimate efforts, and plan tasks effectively.Maintain active communication regarding tasks, requirements, challenges, and open questions with both your team and clients.Advance your skills by learning new technologies, participating in knowledge-sharing initiatives, and pursuing professional certifications.

Join Yotpo, a trailblazer in fostering trust and loyalty in the eCommerce sector. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual visitors into dedicated customers and advocates. With robust integrations across the eCommerce landscape and the endorsement of over 30,000 global brands, Yotpo crafts seamless omnichannel experiences that boost conversion rates, fortify customer relationships, and propel sustainable growth.As a Customer Success Manager at Yotpo, your mission will be to forge strong partnerships with our premium clientele, ensuring value and a solid return on investment. You will nurture long-lasting professional relationships by delivering exceptional service and leveraging the full capabilities of the Yotpo platform. Be the catalyst for customer satisfaction, guiding clients through their journey and helping them maximize their experience with our services!

Join a dynamic team as a Dutch Customer Support Specialist with crossbordertalents, a leading force in the Business Process Outsourcing (BPO) sector in Bulgaria. With a workforce of over 3,500, our client is not only the largest employer in Bulgaria but also a globally recognized leader in the industry. They pride themselves on a vibrant company culture that places employees at the forefront, offering exceptional professional development opportunities in a high-energy, innovative atmosphere along with fantastic company benefits. As a key member of the customer support team, you will: Assist users with their inquiries and issues through tickets and calls. Offer tailored solutions to everyday device-related questions. Identify and report trending issues and bugs based on user feedback to your supervisory team. Collaborate with a passionate team of internationally diverse colleagues.

Join Our Team as a Driver!The Terry Soot Management Group (TSMG), established in 2017, specializes in field data collection across Europe. We operate in areas where automation falls short, providing essential data by counting features, capturing images and videos, recording audio, and scanning locations for intricate details. Our dedicated teams are spread throughout Europe and North America, always ready for new challenges.Project OverviewThe objective of this project is to gather high-quality imagery of streets, key landmarks, and public areas within EU countries. You will drive vehicles equipped with 360-degree cameras, capturing the surroundings and storing this valuable data, which will ultimately enhance one of the world's leading online maps.As a data collector, you will navigate specific routes through public streets, focusing on commercial areas and historical sites. In case of adverse weather conditions, you may revisit certain locations to ensure the best quality imagery. This project is anticipated to last a minimum of 3 months, covering various city and state zones.We are looking for candidates who love driving, possess strong knowledge of the local area and traffic patterns, and exemplify responsibility and reliability.Work ScheduleMonday through Friday, 8 hours per day (40 hours per week), with the option to work additional hours if desired.

With Intelligence, now part of S&P Global, offers one of the most comprehensive data solutions for alternative and private market participants. As a member of a larger organization with over 35,000 employees globally, we possess a unique insight into the intricate details while maintaining a wide-ranging perspective.Our mission is to empower leading organizations worldwide to seize opportunities, tackle challenges, and plan for the future by advancing essential intelligence. We support clients in navigating new investments across capital and commodity markets, energy expansion, artificial intelligence advancements, and the evolution of public and private markets.We are in search of a Senior PHP Developer to join our dynamic engineering team as we scale our product offerings. By harnessing cutting-edge data technologies, AI, and machine learning, we are transforming our ecosystem into a seamless, event-driven architecture. We aim to integrate top-tier technology solutions, ensuring our proprietary data has the platform it deserves.This role presents an excellent opportunity for you to showcase your development expertise, utilizing the latest technologies and methodologies to keep us at the forefront of data-driven product innovation.Key Responsibilities:Develop, maintain, and enhance web applications utilizing PHP (Symfony framework).Utilize Doctrine ORM for effective database modeling, migrations, and query optimization.Create and implement robust, scalable, and reusable code adhering to industry best practices and coding standards.Engage in the full software development lifecycle, from gathering requirements to deployment and ongoing maintenance.Collaborate with front-end developers to seamlessly integrate user-facing features with server-side functionality.Work alongside product managers and designers to translate business needs into effective technical solutions.Conduct code reviews to ensure quality, consistency, and compliance with standards.Implement thorough testing and debugging to guarantee optimal performance and reliability.Optimize application performance and ensure the scalability of backend systems.Stay updated on industry trends and emerging technologies in PHP and Symfony development.

MentorMate, a subsidiary of Tieto Tech Consulting, is seeking a talented and driven Senior Telco Engineer (Messaging) to enhance our Telecom Team's capabilities for our esteemed client BICS.Become part of BICS, a global telecommunications enabler with an extensive physical network across the globe. Elevate your skills while collaborating with top-tier mobile carriers worldwide and gain hands-on experience with a vast network that includes terrestrial, underwater, and satellite points of presence. Join our long-standing partnership with BICS, established in 2010, and secure your future with us!Deepen your telecom knowledge across a diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, and more.Experience exceptional growth opportunities through BICS's extensive network and its global clientele.Become an integral part of our international 24/7 telecom team, spanning from Brazil to Singapore.Join us in our journey of growth and innovation!

About Man GroupMan Group is a leading global alternative investment management firm dedicated to achieving superior performance for discerning clients through our Systematic, Discretionary, and Solutions offerings. Leveraging exceptional talent and cutting-edge technology, our investment strategies encompass both single and multi-manager approaches, supported by comprehensive research across public and private markets and all major asset classes, with a strong emphasis on alternative investments. At Man Group, we pride ourselves on fostering deep partnerships with our clients, creating bespoke solutions tailored to their investment objectives and those of the millions of retirees and savers they serve.Headquartered in London, we manage assets totaling $227.6 billion* and have a presence in multiple offices around the globe. Man Group plc is publicly traded on the London Stock Exchange under the ticker EMG.LN and is a member of the FTSE 250 Index. For further details, please visit www.man.com.* As of December 31, 2025About the RoleThe Middle Office External Alpha team plays a pivotal role in providing support to External Alpha Asset Managers through trade support, cash management, and position and pricing reconciliation functions. Additionally, the team is responsible for calculating estimated Net Asset Values (NAV) of funds, which are reconciled with the final NAVs produced by the Fund Administrator.As a Senior Analyst, you will independently oversee critical operational processes while further developing your technical and operational expertise. You will also be instrumental in creating tools and reporting solutions widely utilized across the firm, employing AI, Excel, and internal databases to deliver essential reporting and analytics.Key ResponsibilitiesOperations & AnalyticsAnalyze fund P&L accounts across various asset classes to assist in performance reporting for the External Alpha division.Conduct daily, weekly, and monthly reviews and estimates of fund NAVs, ensuring accuracy in accrued income and expenses.Review reconciliations between Custodians, Prime Brokers, and internal records; coordinate the investigation and resolution of discrepancies.Collaborate with fund administrators to reconcile final fund NAVs.Maintain the integrity of operational processes, ensuring compliance with established standards.

Role overview NielsenIQ seeks a Junior Data and Machine Learning Analyst for its Sofia office. This position works alongside experienced data scientists and analysts, with a focus on extracting insights from complex datasets and contributing to machine learning projects. What you will do Analyze large and diverse data sets to uncover patterns and trends Support the creation and application of statistical models Assist in building and testing machine learning solutions Work closely with team members to deliver insights that inform decisions Growth and learning This role provides hands-on experience in data analysis, statistical modeling, and machine learning. Guidance from experienced colleagues and opportunities to develop new technical skills are part of the team culture.

Role overview AbbVie Inc. is hiring a Brand Finance Manager in Sofia. This role shapes financial strategies for key brands and works to improve brand performance through data-driven decisions. What you will do Work with teams across the company to build financial forecasts Analyze market trends and financial results Deliver insights that support brand growth and future planning