Loyalty Program Manager

About the Role The Bank of Georgia is looking for a Loyalty Program Manager to join the Loyalty Program Management Department in Tbilisi. The PLUS loyalty program sits at the heart of the bank’s effort to build lasting customer relationships. This role focuses on growing the program’s impact through merchant partnerships, campaign management, and ongoing pro…

The Loyalty Program Management Department at Bank of Georgia is seeking a passionate and proactive Loyalty Program Manager to enhance our customer engagement initiatives.At Bank of Georgia, we prioritize building enduring relationships with our clients. Our loyalty program, PLUS, is central to this vision. We are searching for an innovative Loyalty Program Manager who is enthusiastic about crafting compelling customer experiences and excels in a collaborative atmosphere. If this resonates with you, we invite you to apply!Key Responsibilities:Merchant Partnership Development: Forge and nurture strong relationships with merchants, aligning their business objectives with opportunities within our loyalty program.Campaign & Offer Management: Strategize, implement, and oversee loyalty campaigns and special offers in collaboration with merchants to deliver measurable benefits to both parties.Initiative Identification & Prioritization: Formulate and execute strategic initiatives designed to enhance the loyalty program, boost customer engagement, and increase merchant involvement.Cross-Department Collaboration: Partner with the Marketing team, Corporate Bankers, and other departments to ensure effective campaign execution and seamless implementation.Customer & Merchant Satisfaction Enhancement: Analyze performance metrics and feedback to refine offers, ensuring mutual advantages and fostering long-term engagement.Innovation & Improvement: Continuously seek innovative strategies to enhance our loyalty offerings, keeping pace with changing customer needs.

Join a leading financial institution as we advance our asset-liability management practices to ensure robust liquidity, capital, and interest rate risk management. Our commitment to optimizing financial risk frameworks, pricing models, and governance processes fosters seamless collaboration among finance, risk, and business teams, allowing us to deliver stable, compliant, and strategically aligned financial solutions.We seek a dynamic ALM Manager to spearhead the bank's liquidity, capital, and interest rate risk management efforts. In this strategic role, you will oversee financial risk frameworks, refine pricing models, and lead a high-performing team dedicated to maintaining the bank's financial stability while supporting business growth.

Join the Information Technology Department of JSC Bank of Georgia as an IT Asset Manager!Key Responsibilities:• Oversee and monitor the lifecycle of IT assets within the organization.• Collaborate closely with various departments to share licensing and financial information.• Prepare reports necessary for the optimization of IT resource utilization.• Ensure compliance with software/hardware licensing agreements by comparing and verifying relevant information.• Manage the processes required for software license utilization and monitoring.• Conduct inventory processes for IT assets using established tools.• Respond promptly to incidents reported by the team, managing them in accordance with IT Asset Management processes.• Generate reports for direct management according to established company rules, standards, and procedures.Requirements:• Education: Bachelor's/Master's degree in Physics, Mathematics, or Information Technology.• Work Experience: Preference will be given to candidates with experience in the information technology sector.Mandatory Knowledge and Skills:• Proficiency in Microsoft Windows Platforms.• Familiarity with Microsoft Office Applications.• Knowledge of Peripheral Devices.• Basic understanding of Hardware and Software components, network infrastructure, and IT architecture.• Understanding of software licensing agreements, compliance requirements, and legal aspects.• Knowledge of various software licensing models (per user, per device, concurrent licensing, etc.).• Experience with incident management systems (e.g., Jira or similar ticketing systems).• Advanced level in Excel (preferred).• Experience working with databases (preferred).• Proficiency in English (preferred).Personal Skills:• Excellent communication skills.• High level of confidentiality.• Initiative and proactivity.• Analytical thinking.• Strong sense of responsibility and ability to work in a team.• Effective written and verbal communication skills.• Ability to structure and execute IT processes.• Capability to work under pressure.If you are interested: please complete the required information, upload your resume/CV, and click the “Submit Application” button. The deadline for submitting resumes is March 23, 2026.

Join TBC Bank as an IT Asset Manager, where you will play a crucial role in managing and optimizing our IT assets. You will ensure that our technology resources are effectively utilized and aligned with our business objectives. Your expertise will help us maintain an efficient and compliant IT environment.

Join the Marketing Department of JSC Bank of Georgia as we seek a dynamic Brand Manager to be part of our business team.At JSC Bank of Georgia, we are driven by the belief that we can help individuals unlock their full potential. Our commitment to exploring unlimited opportunities fuels our relentless pursuit of excellence.The Brand Manager is a pivotal role responsible for aligning customer interests with product development, collaborating closely with a large team at JSC Bank of Georgia to create and enhance meaningful touchpoints and execute impactful marketing campaigns.Key Responsibilities:Understand and incorporate customer needs and desires into existing products or create new ones in collaboration with the team.Select relevant communication channels for customers and plan effective campaigns.Actively monitor results and execute tactical and strategic growth projects.Collaborate extensively across all marketing personnel and with a significant portion of the bank's team.Continuously develop and create relevant touchpoints for customer segments.Engage frequently with content development alongside the team.Report on monthly results and development plans.Work with agencies to enhance marketing efforts.

TBC Bank is looking for a Junior Manager of Problematic Retail Loan Management to support efforts in resolving retail loan challenges. This entry-level position is based in თბილისი and focuses on handling problematic assets within the retail loan portfolio. Role overview The Junior Manager will assist with the day-to-day management of retail loans that require special attention. The main goal is to help address and resolve issues with these loans, supporting the bank's commitment to quality financial services. What you will do Work closely with the team to monitor and manage problematic retail loans Assist in implementing solutions for loan recovery and resolution Contribute to maintaining high service standards for customers facing loan difficulties Requirements Interest in retail banking and asset management Willingness to learn and grow in a financial services environment Strong teamwork and communication skills

Join TBC Bank as a Product Manager within our Cash Management Products Group, specifically focused on enhancing corporate business solutions. You will play a critical role in developing innovative cash management products that meet the needs of our corporate clients.

Join us at Bank of Georgia, where our dedication to innovation and operational excellence propels our retail banking services forward. The Retail Project Management Unit is crucial in implementing strategic initiatives designed to enhance customer experience, streamline business processes, and achieve significant business results.We are on the lookout for a dynamic and results-oriented Retail Project Manager to spearhead impactful projects from inception to completion. In this key role, you will work closely with cross-functional teams, ensuring projects are executed effectively, aligned with business priorities, and contribute to the overarching strategic goals of the bank.Key Responsibilities:Plan, execute, and deliver retail banking projects within specified timelines, budgets, and scope.Conduct comprehensive analyses to identify business needs and translate them into actionable project objectives and deliverables.Craft detailed project plans, encompassing timelines, milestones, resource allocations, and budget forecasts.Communicate effectively with stakeholders, delivering presentations and managing expectations across all organizational levels.Lead and coordinate cross-functional project teams, collaborating with members from IT, Operations, Finance, Legal, and Compliance.Proactively identify, assess, and mitigate risks and issues throughout the project lifecycle.Monitor key project performance indicators (KPIs) and share insights with relevant business units and senior leadership.Conduct post-implementation reviews to evaluate benefits realization and gather lessons learned for future projects.Qualifications & Experience:3 to 5 years of project management experience, preferably in the financial services or banking sector.Strong analytical skills with a data-driven approach to decision-making, capable of interpreting project and business performance data.Exceptional organizational, planning, and coordination abilities.Proficient in conveying complex project concepts and technical information in an understandable manner.Strong communication, leadership, and stakeholder management skills.Thorough understanding of project management methodologies, including Waterfall, Agile, or hybrid frameworks.A results-oriented mindset with a strong customer focus in project delivery.Technical Skills & Competencies:Professional certifications such as PMP or PRINCE2.Experience in process mapping, business analysis, or process improvement methodologies.Proficiency with modern project management software and tools.

OUR HIRING PROCESS:We thoroughly review each application against our job requirements, ensuring that every candidate receives personal attention from our experienced recruiters. We value individuality and promise a comprehensive evaluation of your application.Next, you may be invited to complete a video interview for our hiring manager's review, often followed by a short project or test to assess your fit with our team.Afterwards, you will be invited to a live interview with our hiring manager and/or the interview team. Please note that we do not conduct interviews via text message or other informal channels, and we prioritize meeting candidates face-to-face or via Zoom.If both parties are still enthusiastic about the opportunity, we will discuss your offer after the interview. A live conversation is always part of our offer process. We are in search of a seasoned Senior Product Manager who will spearhead the strategy, development, and implementation of innovative systems, tools, and business processes to facilitate our next growth phase.

Join TBC Bank as a Photo/Video Visit Manager where you will play a pivotal role in enhancing customer experiences through visual storytelling. You will oversee the management of photo and video visits, ensuring high-quality content that resonates with our customers and stakeholders.

Betlivecom, a prominent online gaming platform in Georgia, seeks an HR Manager to join its team in Tbilisi. This on-site role focuses on guiding core HR functions and supporting employee growth and development. Role overview The HR Manager oversees administration, performance management, benefits, learning and development, and HR analytics. The position reports on-site in Tbilisi and plays a central role in maintaining HR standards and processes. Main responsibilities Maintain HR documentation and records Administer payroll processes Ensure compliance with labor laws and internal policies; address employee disciplinary issues Oversee the employee evaluation system Coordinate company benefits, including administration, research, contracts, policy oversight, and reporting Assess training needs and plan relevant programs Organize and monitor the effectiveness of training sessions Manage the learning and development budget Track HR metrics and KPIs; analyze data quarterly Conduct employee engagement and satisfaction surveys Prepare and present quarterly HR reports Requirements Bachelor’s degree, ideally in Business Administration or Psychology At least 5 years of experience in a similar HR role Experience with HR software preferred Strong Microsoft Excel skills Thorough knowledge of labor codes Proficiency in English Working conditions Monday to Friday, 10:00 AM to 7:00 PM Position based in Tbilisi Benefits Meals provided Parking Bonuses Corporate insurance Support for professional courses and training

About Setanta Sports:Setanta Tech is the engineering powerhouse behind Setanta Sports, a leading sports media brand that influences audiences across Europe and Asia. Our team develops the platforms and infrastructure that millions of sports fans depend on daily.We are committed to innovation, continually seeking to implement groundbreaking solutions in the digital landscape. At Setanta Tech, you will engage in a variety of exciting, high-impact projects that advance modern technology.Our culture is built on curiosity, collaboration, and a passion for tackling complex problems. If you are eager to grow, build at scale, and contribute to impactful products, we welcome you to join our dynamic team.About the Delivery Manager Role:As a Delivery Manager, you will play a crucial role in ensuring a clear, predictable, and transparent delivery process for both our partners and internal teams. You will serve as the primary liaison between partners and the engineering team, guaranteeing that requirements are well-understood, priorities are aligned, and project delivery is smooth and successful.Your responsibilities will include translating partner needs into structured requirements, maintaining a prioritized development backlog, and facilitating communication across various teams. You will also ensure that timelines, priorities, and delivery progress are effectively managed, fostering alignment among stakeholders.

OUR HIRING PROCESS:We will thoroughly evaluate your application based on our job criteria. We value human interaction and do not utilize machine learning technology in this process, believing that every candidate deserves a personal touch. Our experienced recruitment professionals will provide a detailed assessment of your unique application.Following this, you may be invited to submit a video interview for the hiring manager's review. This will typically be succeeded by a test or brief project to assess your compatibility with our team.Next, you will be invited for an interview with our hiring manager or interview team. Important: We do not conduct interviews via text, Telegram, or similar platforms. We prioritize in-person or Zoom meetings for meaningful engagement.Finally, if both parties are enthusiastic about moving forward, we will discuss your potential offer. We ensure that all offers are made after engaging in a live conversation. We are in search of a highly skilled Senior Project Manager with a solid background in Business Analysis and/or Product Management to spearhead strategic business initiatives. This role encompasses the comprehensive execution of projects centered on analyzing, planning, implementing, and streamlining business processes. The ideal candidate will blend project management proficiency with analytical expertise to enhance business processes at both departmental and organizational levels.

OUR HIRING PROCESS:We thoroughly review each application to ensure it meets our job requirements. We prioritize human interaction over automated evaluations, as we believe every candidate deserves personal attention. Our experienced recruiting professionals will provide a fair and comprehensive assessment of your candidacy.Selected candidates may be invited to submit a video interview for review by the hiring manager. This is typically followed by a test or a brief project to evaluate your fit for the team.If you progress, you will be invited to an interview with our hiring manager and/or the interview team. Please note that we do not conduct interviews via text messages or messaging apps; all interviews are conducted face-to-face (or via Zoom) to ensure a personal touch.Finally, if both parties are excited about the opportunity, we will discuss your offer. We believe in open communication and will not extend offers without a live conversation. We are in search of a skilled Middle Project Manager to spearhead the development and implementation of our new internal systems and business processes. The ideal candidate will possess a robust background in Project Management and Process Implementation, complemented by strong analytical and interpersonal skills to enhance processes at both departmental and organizational levels while engaging with stakeholders directly.

Join TBC Bank's team dedicated to self-employed clients as a Photo/Video Visit Manager. Your primary responsibility will be to facilitate communication with the bank's borrowers based on requests from the credit department, ensuring necessary information is gathered remotely.Who We Are Looking For:If you are motivated, possess excellent communication skills, and are seeking new experiences in customer interactions, along with proficiency in office applications (especially Excel) at a user level, we would love to hear from you.Your Responsibilities:Conduct remote audio/video calls with bank borrowers to confirm income verification.

SALES MANAGERSmartSoft is a leading software development company specializing in innovative solutions for the online commerce sector. Based in Tbilisi, Georgia, we proudly serve clients across the globe with our cutting-edge game development and support software tailored for iGaming operators. Our dedicated team of over 80 professionals is committed to excellence, driving the complete game development cycle and distributing our exceptional products worldwide.We are currently seeking a dynamic Sales Manager to join our team. This is a fantastic opportunity to contribute to our success and to grow alongside a vibrant company in a fast-paced international environment.Duties and Responsibilities:Identify and pursue new business opportunities in the market, meeting monthly sales targets as outlined by the Head of Sales.Contribute to the development of the Sales business plan and ensure targets are met.Establish and nurture strong relationships with partners and clients.Gain insights into customers’ and partners’ business strategies and industry trends through research, attendance at conferences, and direct communication.Represent SmartSoft at industry exhibitions, fostering connections within the iGaming sector.Qualification Requirements:Bachelor's or Master’s degree in Business Administration or a related field.A minimum of three years of experience in sales or a related role.Strong sales acumen with excellent negotiation skills.Exceptional verbal and written communication skills in English.A collaborative team player with the ability to work independently.Willingness to travel internationally for fairs and exhibitions.Language proficiency: C1 in English, preferably B2 in Russian.What We Offer:Comprehensive benefits package.Competitive salary.An opportunity to be part of a dynamic and supportive team within a rapidly growing international company.Travel opportunities to attend fairs and exhibitions.If you are interested in joining our team, please send your CV to cv@smartsoft.ge. Be sure to include the position title in the subject line of your email. We wish you the best of luck!By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.

At JSC Bank of Georgia, we are committed to being the leading bank in a successful country, with everything we do aligned to this mission. As a forward-thinking organization, we empower our employees to unlock their maximum potential because we believe that opportunities are limitless.The Payments Management Department is excited to announce an opening for the position of Senior Manager of E-Commerce Sales.Key Responsibilities:Proactively identify and engage new partners and target segments;Explore new sales channels and manage the sales pipeline with active involvement in the process;Systematically build and segment databases of potential clients for targeted processing;Develop and implement proactive sales strategies based on market analysis to generate sales opportunities;Support the sales team by sharing best practices and enhancing team results;Conduct training sessions on e-commerce services for branch network employees and clients;Plan and execute site visits to gain in-depth understanding of client needs;Identify customer requirements and present relevant products/services;Monitor sales KPIs, analyze results, and report findings;Determine rates within delegated authority;Facilitate the signing and ongoing support of e-commerce contracts;Maintain proper documentation of contracts;Monitor existing partner products/services, ensuring compliance and resolving discrepancies.Requirements:Education:A higher education degree (preferably in Business Administration, Finance, Marketing, or related fields)Work Experience:A minimum of 3 years of experience in managing card systems or as a sales manager for payment products;Experience in coordinating or mentoring a sales team is preferred;Practical experience in implementing proactive (outbound) sales strategies is preferred;Basic knowledge of the payments business is desirable;Experience in the e-commerce or fintech sectors will be considered a plus. Essential Skills:Proactivity and ability to take initiative—identifying new opportunities;

Betlive.com is a leading online gaming platform in the Georgian market, dedicated to creating the fastest, most comfortable, and user-centric gaming environment.Join our friendly atmosphere, work with a development-focused team, and enjoy real and continuous opportunities for career advancement and promotion. Key Responsibilities:Develop and implement security policies, procedures, and technical measures for the company’s IT operations;Identify, assess, and create preventive plans for IT security-related risks;Establish and manage incident response processes for cybersecurity threats;Draft, update, and standardize security documentation;Collaborate with the IT team to effectively integrate security mechanisms;Educate employees on security regulations, policies, and practices; organize training and raise awareness;Essential Qualifications:Higher education in Information Technology, Cybersecurity, or a related field;A minimum of 2 years of experience in the field of cybersecurity;Knowledge of IT security principles and international standards (e.g., ISO/IEC 27001, NIST);Ability to work with IT security products;Experience in drafting technical and administrative documentation;Ability to identify cybersecurity risks and develop preventive measures;Strong independent working and communication skills. Working Conditions:Standard schedule, Monday - Friday, 10:00 AM - 7:00 PM;Work location: Tbilisi;On-siteAdditional Benefits:Meals;Parking;Bonuses;Corporate insurance;Funding for various courses and training for professional growth. If you are interested, please provide the requested information, and we will certainly consider your application. For more information about the company, visit our website: http://www.betlive.com

Are you on the lookout for an exciting new opportunity or just browsing the job market?If so, you may have found your next great challenge!About the RoleAt Lightspeed, we strive to be the ultimate commerce platform, providing merchants around the globe with the tools they need to streamline operations, grow their businesses, and deliver outstanding customer experiences. Our ambition is to create an exceptional site builder tailored for omni-ecommerce, designed to be user-friendly and equipped with all essential features for brick-and-mortar business owners eager to transition online.Learn more about our site builder: https://www.ecwid.com/instant-site or here.We are seeking a talented Product Manager to spearhead the development of our website builder. Your primary objective will be to elevate our platform's design functionality, ensuring that every website created by our users exudes professionalism, regardless of their design expertise. Our ethos is clear: “Mediocre design is not an option on our platform.”Our team comprises exceptionally skilled designers with innovative ideas. We need a Product Manager who can translate these concepts into a coherent strategy, execute effectively, and ultimately provide a competitive edge for our platform. This role is ideal for someone passionate about the intersection of design, product, and business, eager to witness firsthand how thoughtful design choices enhance user experience and contribute to our customers' online success. We value initiative and are on the lookout for individuals ready to tackle new challenges.What You Will Be DoingDeveloping feature and scope definitions that harmonize exceptional design, customer requirements, business objectives, and technical feasibility.Prioritizing and overseeing the team's work backlog to maximize value.Formulating clear product delivery plans and requirements, working closely with design and technical teams.Leading the implementation and execution of the team's roadmap.Gathering insights from customers, internal stakeholders, and market trends to guide product direction.Contributing to and assessing new product concepts for future roadmap consideration.Collaborating with Go-to-Market teams to ensure successful product launches.Establishing and monitoring metrics to gauge product success.Effectively communicating value propositions and updates to stakeholders.