Senior Payroll Manager

We are seeking a highly skilled Senior Payroll Manager to join our dynamic team at Sopra Steria Group, where you will play a pivotal role in managing payroll operations efficiently and accurately. As a key member of our team, you will ensure compliance with local regulations, oversee payroll processes, and support our employees with their payroll-related inq…

Key Responsibilities:Client Relationship Management:Act as the primary liaison between the company and its clients, ensuring their needs are met while building strong, long-lasting relationships.Team Leadership:Oversee and mentor a team of client service representatives, ensuring high-quality service delivery and adherence to company standards.Service Quality Assurance:Monitor and assess the quality of services provided, implementing improvements to enhance client satisfaction.Problem Resolution:Quickly and effectively address and resolve client concerns or complaints.Strategic Planning:Develop and implement strategies to improve client services, identifying opportunities for account growth and service enhancement.Performance Monitoring:Analyze client feedback and service performance metrics to evaluate outcomes and pinpoint areas for improvement.

Scope:As part of our growth strategy, we are seeking an experienced IT Operations Manager (HR Access) to enhance our operational management and support the development of our team.The IT Operations Manager (HR Access) will report to the Cloud Production Operations Management at SHRS, within the RUN division.Under the direction of the RUN Manager, you will lead the teams responsible for integrating application solutions.Your primary responsibilities:Operational Management:Oversee the installation, deployment, and operational management of application solutions.Ensure compliance with SLA standards and the quality of service delivered.Monitor major incidents and engage in post-mortem analyses.Manage prioritization, load balancing, and scheduling.Contribute to process improvements (automation, standardization, documentation).Leadership & HR Management:Provide daily guidance to team members (facilitation, support, feedback).Participate in recruitment, onboarding, and skill development.Co-lead annual reviews and manage regular HR matters.Help maintain a positive work environment.Communication & Reporting:Prepare activity and performance reports.Participate in or represent the team at project meetings and committees.Communicate priorities, decisions, and directions within the team.

Engineering ManagerContextEverfield is seeking a talented Engineering Manager (M/F) for one of its leading French software publishers, specializing in innovative software solutions for a rapidly expanding service sector. This organization is currently experiencing one of the most exciting growth phases in its history, with the deployment of its solutions to international clients. To successfully transition to this scale and align its R&D with the technological excellence standards of the Everfield group, this Engineering Manager position is being established.MissionAs the head of technology, you will take full leadership of the software publisher's R&D team, comprising historical domain experts and a growing

Join our dynamic team at Devoteam as a Crisis Management Consultant. In this pivotal role, you will leverage your expertise to guide organizations through challenging situations, ensuring effective communication and strategy implementation. You will collaborate with various departments to assess risks, develop contingency plans, and facilitate training sessions to prepare teams for potential crises.Your insights will be critical in shaping our clients' crisis response strategies, enhancing their resilience and safeguarding their reputations.

As a Business Continuity Management Consultant at Devoteam, you will play a pivotal role in ensuring the resilience of our clients' operations. You will collaborate with various teams to design, implement, and maintain robust business continuity strategies that safeguard against potential disruptions.Your expertise will guide organizations in identifying risks, developing response plans, and conducting regular tests to ensure preparedness in the face of challenges. Join us in making a meaningful impact by enhancing organizational resilience and sustainability.

Join SGS as the Laboratory Manager for Textile Physics, where you will lead a team of experts dedicated to ensuring the highest standards in textile testing and quality assurance. You will oversee laboratory operations, implement advanced testing methodologies, and collaborate with clients to deliver precise and reliable results that meet industry standards.This is an exciting opportunity for a visionary leader to drive innovation in textile testing while ensuring compliance with safety and quality regulations.

Join our dynamic team as an IT Support Technician Level 2, where you will play a crucial role in providing exceptional technical assistance and support to our clients. You will be responsible for troubleshooting complex issues, ensuring systems are functioning optimally, and contributing to our commitment to customer satisfaction.

Scope:The Application Integration Manager (Pléiade Product) will report directly to the Cloud Production Operations Department of SHRS, specifically within the RUN division.As part of the RUN team, you will oversee the groups responsible for integrating application solutions (Pléiade).Key Responsibilities:Technical installations and configurations of the productDocumentation writingProduction deploymentsMonitoring team goals and individual performanceSetting semi-annual and annual objectives and evaluating team membersDeveloping team members' skillsPlanning technical and soft skills trainingEnhancing team capabilities and onboarding new hiresManaging employee career paths: internal mobility, promotions, career developmentActivity reportingTracking performance indicators and identifying areas for improvementEnsuring operational follow-up and delivery quality

Join our dynamic team as a SAP Application Management Services (AMS) Lead, where you will spearhead the implementation and management of SAP solutions to drive operational efficiency and strategic growth for our clients in the UAE. This role requires a strategic thinker with a strong technical background in SAP, capable of leading cross-functional teams and overseeing complex projects.

Join Enpal, a pioneering force in the renewable energy sector, as a Team Manager in our Operations Department. We are looking for a dynamic individual who is fluent in Italian and possesses strong leadership skills to oversee our team operations and drive efficiency. In this role, you will be responsible for managing daily operations, ensuring team productivity, and fostering a positive work environment.

Join our dynamic team at enpalbv as a Full-Time Booking Agent, specializing in managing appointments in Italian. This role is perfect for individuals who are passionate about customer service and enjoy helping clients navigate their scheduling needs efficiently.As a Booking Agent, you will be responsible for:Handling client inquiries and appointment requests in Italian.Coordinating schedules and ensuring optimal appointment management.Providing excellent customer service and support throughout the booking process.

Join our team at enpal as a Backoffice Specialist - Operations Associate, where you will play a crucial role in managing and controlling documentation processes. This position requires proficiency in Italian at a B2 level, making it essential for effective communication and documentation accuracy. If you are detail-oriented and thrive in a fast-paced environment, we want to hear from you!

About UsEnpal stands as a prominent leader in the European renewable energy sector, specializing in integrated photovoltaic solutions tailored for the business market. We provide comprehensive photovoltaic systems, energy storage solutions, and electric vehicle charging options. Our mission is to facilitate the energy transition for Italian SMEs towards a 100% sustainable future.Role OverviewWe are seeking a dynamic Sales Account Manager to oversee and expand our Commercial & Industrial (C&I) client portfolio, primarily operating from our Tunis office with regular client visits. This role is pivotal in coordinating commercial activities, ensuring a balance between office-based work and direct client engagement when necessary.Key Responsibilities:Manage and qualify incoming leads through digital and phone channels.Conduct virtual sales presentations of our photovoltaic solutions.Develop customized commercial proposals and technical-economic quotes.Collaborate with internal technical teams to define optimal solutions.Continuously update the company CRM and track the sales pipeline.Participate in alignment meetings and ongoing product training.Preferred Qualifications:Minimum 2-3 years of experience in B2B sales, preferably in the energy/photovoltaic sector.Strong proficiency in IT tools (CRM, Office Suite, videoconferencing).Ability to work independently as well as collaboratively within a team.Basic financial and economic knowledge: ability to read and interpret business plans, analyze cash flows, ROI, and payback periods; understanding of key tax incentives and facilitation mechanisms.Technical knowledge of the photovoltaic sector and storage systems.

Core MissionWe are seeking a dynamic Quality and Information Security Manager to spearhead the design, implementation, and ongoing enhancement of a cohesive management system. This pivotal role ensures our organization adheres to international standards for quality, data security, environmental stewardship, and workplace safety, turning compliance into a strategic advantage.1. Quality Management System (ISO 9001)Process Excellence: Develop a process-oriented methodology across all departments to guarantee uniform output that fulfills client requirements.Risk-Based Thinking: Embed risk identification throughout each project phase to avert non-conformities proactively.Quality Gate Architecture: Establish specific technical validation checkpoints (Gates) throughout the product or project lifecycle.Performance Intelligence: Track the Cost of Poor Quality (COPQ) and leverage data-driven KPIs to initiate corrective actions.Supplier Quality: Conduct audits and evaluate vendors to ensure the entire supply chain meets our quality standards.2. Information Security & Automotive Data Trust (ISO 27001 & TISAX)Information Security Management (ISMS): Develop a framework safeguarding the confidentiality, integrity, and availability of information.Automotive Compliance (TISAX): Address the stringent security demands of the automotive sector, focusing on prototype protection and third-party data management.Vulnerability Governance: Oversee regular risk evaluations to uncover technical and human threats to information assets.Incident Resilience: Formulate a 'Rapid Response' strategy for security breaches, ensuring minimal disruption and transparent communication with stakeholders.3. Environmental, Health & Safety (ISO 14001 & ISO 45001)Environmental Stewardship (14001): Assess the organization’s environmental aspects and impacts. Implement strategies for waste reduction, energy efficiency, and lifecycle thinking in operations.Workplace Safety (45001): Foster a proactive culture of health and safety. Regularly conduct hazard assessments and 'near-miss' reporting to mitigate workplace accidents.Legal Compliance: Keep a vigilant eye on regulations to ensure compliance with local and international environmental and labor laws.Emergency Preparedness: Develop and test response strategies for environmental incidents (such as spills) and medical or safety emergencies.4. Integrated Audit & Continuous ImprovementUnified Audit Program: Strategically plan and implement internal audits encompassing all five sectors of our management system.

Join enpal as an Install Partner Manager, where you will play a pivotal role in the photovoltaic sector. We are looking for a driven Operations Specialist who is fluent in Italian (C1 level) to enhance our partnerships and streamline operations. Your expertise will help us deliver outstanding service and innovative solutions in renewable energy.

Join our dynamic team at enpal as a Booking Agent, where you'll play a crucial role in managing appointments in Italian. As a full-time member of our team, you will engage with clients, coordinate schedules, and ensure a seamless booking experience. Your proficiency in Italian will be essential in delivering outstanding customer service and facilitating effective communication.

Join Devoteam as an intern and play a key role in shaping our Business Continuity Strategy within the framework of our PCA project. This is an exceptional opportunity to gain hands-on experience in IT Strategy & Project Management while collaborating with industry experts.

Join enpal as an Account Manager specializing in post-sales customer support within the dynamic photovoltaic sector. In this role, you will be the primary liaison for our clients, ensuring they receive exceptional service and support after their purchase. Your expertise and proactive approach will help clients maximize their investment in renewable energy solutions.

Join our dynamic team as a Data Governance Consultant, where you will play a pivotal role in shaping data strategies and ensuring the integrity and security of our client's data. You will collaborate closely with various departments to establish and enforce data governance frameworks, policies, and best practices, ensuring compliance and maximizing the value derived from data.