About the job
Embark on a rewarding journey with ASM, where groundbreaking technology converges with a culture of collaboration.
For over 55 years, ASM has been a leader in innovation, consistently pushing the boundaries of what is technologically possible. Our diverse team of over 4,500 ASMers, representing 70 nationalities, is integral to advancements in 5G, cloud computing, artificial intelligence, and autonomous driving. We are not just a tech company; we prioritize diversity, inclusion, and sustainability, and we aim to make a positive impact globally. Our development programs are designed to support your growth, shape your future, and challenge the limits of innovation.
Mission of the Role
Join ASM in our mission to provide state-of-the-art semiconductor solutions with unmatched precision and reliability. As a Field Service Engineer, you will be pivotal in installing, maintaining, and optimizing our PEALD and ALD systems at various customer sites in Pyeongtaek. Your expertise will ensure that ASM's tools consistently meet the highest performance and customer satisfaction standards.
Key Responsibilities
- Execute the installation, relocation, and upgrades of ASM equipment at customer locations.
- Troubleshoot and address hardware issues related to tool functionality.
- Carry out preventive and corrective maintenance in accordance with ASM protocols.
- Collaborate with global technical support teams to resolve complex hardware escalations.
- Deliver user training and professionally address customer inquiries.
- Adhere to cleanroom protocols and safety procedures.
- Maintain precise service documentation, including installation status and service reports.
