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Field Service Manager

AvernaHo Chi Minh
On-site Full-time

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Experience Level

Manager

Qualifications

We are looking for candidates who possess strong leadership skills and a proven track record in field service management. Ideal applicants will have:A degree in Engineering, Business, or a related field. At least 5 years of experience in a managerial role within field service operations. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-focused mindset.

About the job

Averna is seeking a Field Service Manager based in Ho Chi Minh to lead a team focused on delivering service and support to clients. This position oversees installation, maintenance, and repair activities for Averna systems, ensuring projects are completed to high standards and client needs are met.

Role overview

The Field Service Manager coordinates daily field operations and manages a team responsible for technical service tasks. Success in this role means maintaining strong client relationships and supporting team development.

Key responsibilities

  • Supervise and guide field service technicians during system installation, maintenance, and repair.
  • Monitor service quality and address client concerns to ensure satisfaction.
  • Promote collaboration and continuous improvement within the team.

What you bring

  • Experience leading technical service teams or similar field operations.
  • Strong organizational and communication skills.
  • Commitment to high service standards and teamwork.

About Averna

Averna is a global leader in test and measurement solutions, providing cutting-edge technology and exceptional service to clients worldwide. Our commitment to innovation and customer satisfaction sets us apart in the industry. Join us and be part of a dynamic team that drives progress and excellence.

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