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Field Service Representative (FSR) - OCONUS

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work independently in diverse environments. A proactive attitude and a willingness to adapt to various challenges are essential for success in this role.

About the job

Ridgeline International seeks a Field Service Representative (FSR) to support its Client Delivery team. This role is based in Tysons but centers on work at overseas (OCONUS) client sites.

Role overview

The FSR ensures daily operations run smoothly for clients located abroad. The position requires a hands-on approach to problem-solving and operational support in the field.

Key responsibilities

  • Deliver direct service and support to clients at international locations
  • Assist with day-to-day operations, addressing issues as they arise
  • Work closely with the Client Delivery team to meet client needs overseas

Requirements

  • Ability to travel and work at OCONUS (outside the continental United States) locations
  • Strong problem-solving skills and a proactive approach to field challenges

About Ridgeline International

Ridgeline International is a dynamic organization dedicated to delivering top-notch client services and solutions. We pride ourselves on our commitment to excellence and our ability to meet the unique needs of our clients across the globe. Join us in our mission to provide outstanding service and support.

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