About the job
SupportYourApp is seeking an Administration & Operations Specialist who speaks fluent Dutch to join its remote team in Metro Manila, Philippines. This position focuses on a blend of administrative and operational duties, supporting both internal colleagues and external clients in a multicultural, multilingual environment. The company serves technology leaders and values a People First approach, offering team members the chance to build new skills within a growing SaaS business.
Main Responsibilities
- Prepare and process accurate sales invoices, and assist with accounting-related administrative tasks.
- Follow up on accounts receivable, including communicating with customers about invoices, payments, and contracts.
- Verify customer orders, ensuring all details are correctly entered into internal systems.
- Keep customers informed about file statuses, orders, and ongoing administrative matters.
- Enter, update, and manage sales contracts in the database, maintaining high standards of data quality.
- Handle a variety of administrative tasks such as reception support, phone management, and general office duties.
- Support daily operational activities and contribute to the completion of internal projects.
- Facilitate clear communication between internal teams and clients to improve service and satisfaction.
- Maintain organized documentation and administrative records, ensuring deadlines and follow-ups are met.
Role Highlights
- Remote position based in Metro Manila, Philippines.
- Work closely with a diverse, international team.
- Opportunities to develop skills in administration, operations, and client service within a SaaS company.
