About the job
Join SenseOn as a Forward Deployed Engineer, where you'll play a pivotal role at the crossroads of security engineering, software development, and customer success. This multifaceted and influential position is essential to making the SenseOn platform function seamlessly for our clients in the real world.
In this role, you will directly collaborate with customers to deploy and configure the SenseOn platform, develop bespoke integrations, and ensure that every client experiences significant security value swiftly. You'll be responsible for the technical outcomes, supporting the technical sales process, and facilitating effective technical delivery.
This is not a pre-sales or demo role. You will engage with both new business opportunities and existing customer renewals, providing the technical expertise necessary to demonstrate and quantify the value that SenseOn delivers. As deployments become more complex with increased log ingestion, you will ensure customers feel secure and well-supported.
You will report directly to the VP of Technology and collaborate closely with teams across Security Operations, Customer Success, Sales Engineering, and Product.
Key Responsibilities
As a Forward Deployed Engineer, you will:
- Lead comprehensive SenseOn platform deployments and intricate log ingestion processes without disrupting customer operations.
- Conduct architectural assessments to define optimal deployment strategies and identify opportunities for integration.
- Manage the post-sales technical relationship, ensuring a smooth transition to steady-state operations and achieving technical success based on measurable security outcomes.
- Travel approximately 25% of the time to customer sites, both in the UK and internationally.
Your influence extends beyond deployment. As SenseOn’s log ingestion capabilities expand and deployments grow in complexity, you will collaborate with the Customer Success team to develop technical business cases that secure renewals and drive expansion, applying the same engineering rigor to demonstrating value as you do in deployment.
