About the job
About Tribe AI:
At Tribe AI, we are dedicated to empowering enterprises to harness the transformative power of artificial intelligence. Many large organizations aspire to utilize AI for operational enhancement, yet often lack the requisite capabilities. This gap presents a unique opportunity for us.
We are an AI-native service provider that collaborates with enterprises to develop and implement state-of-the-art AI solutions that yield significant business results. Our partnership with industry leaders such as OpenAI and Anthropic provides us with unparalleled insights into the latest models, strategies, and market approaches.
About the Role:
We are in search of a Forward Deployed Senior UX/UI Designer who can craft seamless and engaging experiences for AI agents and intricate enterprise systems. You will work closely with forward-deployed Product Managers and client teams, translating advanced AI functionalities into intuitive conversational flows and user interactions. This position requires an individual adept at quickly immersing themselves in projects, actively participating in discovery workshops, and rapidly prototyping solutions. You should be comfortable navigating uncertainty and defining UX patterns for innovative AI functionalities that are still in the exploratory phase.
Key Responsibilities:
Product Design & Delivery:
- Lead the design of AI agent experiences for both chat and voice, including conversation blueprints, multi-turn flows, escalation paths, and error management.
- Map out user journeys, design information architectures, and create wireframes that clarify complex workflows.
- Transform abstract AI capabilities into user-friendly experiences that foster adoption and trust.
- Streamline complex workflows and data interactions through thoughtful and clear design.
- Produce interactive prototypes that illustrate future product experiences for stakeholder feedback.
Collaboration & Strategy:
- Enhance discovery processes by providing design insights on AI agent patterns, interaction models, and conversation strategies.
- Co-facilitate workshops with project teams to delineate user flows, agent behaviors, and overall experience strategy.
- Base design decisions on user research, feedback sessions, and practical constraints.
- Strike a balance between innovation and practicality, ensuring designs are scalable in real-world production settings.
- Contribute to the development of internal design guidelines and reusable design systems that elevate team standards.
