Founder's Executive Assistant

incident.ioSan Francisco

Hybrid Full-time

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Experience Level

Experience

Qualifications

QualificationsProven experience in an administrative role, preferably supporting senior executives. Exceptional organizational skills and ability to handle multiple tasks simultaneously. Strong communication skills, both written and verbal. Ability to work independently and exercise sound judgment. Familiarity with office management software and tools.

About the job

About incident.io

incident.io is an AI-powered incident response platform that helps teams reduce response times and improve reliability. The platform brings together on-call management, incident response, AI SRE, and status pages, giving teams the tools to act quickly, limit downtime, and keep customers updated.

Founded in 2021, incident.io now supports over 1,500 organizations, including Netflix, Airbnb, and Block, and has helped manage more than 500,000 incidents. Each month, tens of thousands of responders in Engineering, Product, and Support use incident.io to restore services and keep teams aligned.

The company is growing quickly, fueled by $100M in investment from Index Ventures, Insight Partners, Point Nine, and several founders and executives from leading tech companies.

Role at a Glance

This Executive Assistant position supports Chris, the Co-Founder and Field CTO, and helps ensure the San Francisco office runs smoothly. The role is central to keeping operations on track and enabling Chris to focus on high-impact work.

What You Will Do

Act as the primary support for Chris, anticipating needs and protecting his time
Coordinate closely with other executives based in San Francisco
Maintain a strong presence in the office 3-4 days per week (team meets Mondays, Wednesdays, and Thursdays)
Make quick, informed decisions in real time, often with limited context
Organize events such as team offsites and prepare materials for key presentations
Work with the People team or assist with scheduling for the SF leadership team

Location and Schedule

This role is based in San Francisco. Regular in-office attendance is required 3-4 days each week, with all-hands days on Mondays, Wednesdays, and Thursdays.

About incident.io

incident.io is at the forefront of revolutionizing incident response through AI technology, dedicated to providing teams with the tools they need for efficient incident management and improved service reliability.

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Mar 1, 2026

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