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Founding Engineering Manager at Giga | New York

GigaNew York
On-site Full-time

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Experience Level

Manager

Qualifications

The RoleWe are seeking an Engineering Leader to define the technical roadmap for our AI native, enterprise-grade products. In this role, you will lead complex projects, make pivotal architectural decisions that impact the entire platform, and elevate engineering standards across the team. This position is designed for individuals who are eager to build rather than just advise. You will be responsible for coding, managing systems, and delivering results while also exploring what the team should develop next and the best methods to achieve those goals. What You'll Work OnYour responsibilities will include recruiting a top-tier team and overseeing the Toronto site! You will spearhead technical initiatives throughout the company. Here are some examples of your projects:System architecture: Crafting the evolution of our agent infrastructure as we scale, balancing speed, reliability, and complexity. Challenging technical problems: Leading the most ambiguous and high-stakes projects where successful execution is critical.

About the job

About Giga

Giga has recently secured $61 million in a Series A funding round and proudly serves a variety of paying customers, including major players like DoorDash. We are at the forefront of revolutionizing customer experience with cutting-edge real-time AI agents capable of understanding emotions, resolving issues instantaneously, and scaling across the globe's largest enterprises. Our platform is built from the ground up as AI Native and is designed for enterprise-grade applications.

This is an exhilarating juncture for our company. Although we have already achieved significant milestones, our aspirations are even grander. Our vision is to establish ourselves as the premier AI platform for enterprise automation, driven by our advanced voice superintelligence. To realize this vision, we are on the lookout for exceptional engineers.

The work we do impacts millions globally, and our engineers enjoy autonomy while making meaningful contributions. This opportunity is exceptional due to our brilliant founding team, proven commercial success, and a clear trajectory towards becoming a generational company. Here are some additional insights about us:

Giga is trusted by the largest B2C companies in the world to build AI agents that handle their most intricate support and operations workflows across voice, chat, and email. If this vision resonates with you, we invite you to apply!

About Giga

Giga is a pioneering voice AI startup that has successfully raised significant funding and forms partnerships with leading companies like DoorDash. Our focus lies in enhancing customer experiences through innovative AI technology that is trusted by top B2C companies globally.

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