Van der Valk Hilversum - de Witte Bergen logoVan der Valk Hilversum - de Witte Bergen logo

Front Office Receptionist

On-site Contract

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Experience Level

Experience

Qualifications

Key Qualifications:You are the face of our hotel. You will ensure smooth check-in and check-out processes for our domestic and international guests. Perform preparatory work and administrative duties. Manage reservations via phone, at the desk, and online. Respond to inquiries and provide information. Support colleagues with administrative tasks.

About the job

Van der Valk Hilversum - de Witte Bergen is actively seeking a dynamic and friendly individual to join our front office team!

Are you an enthusiastic, hospitable, and professional candidate looking for an enjoyable and educational opportunity? If you are flexible with your work schedule, we want you at our reception! We are looking for someone with relevant experience.

Role Overview

As a Front Office Receptionist at Van der Valk Hilversum - de Witte Bergen, you will be the first point of contact for our guests. You will greet them with a smile and create a welcoming atmosphere to make them feel at home. Your friendly and professional demeanor will enhance the overall guest experience.

Your responsibilities will include, but are not limited to:

  • Welcoming guests warmly
  • Answering phone calls and emails
  • Checking guests in and out
  • Providing information and advice about the hotel and surrounding area
  • Assisting the Marketing department with administrative tasks
  • Helping to organize events and promotional activities

As a Front Office Receptionist, it's essential to be communicative, customer-focused, and capable of handling stress. You should present a professional appearance and have a strong command of both Dutch and English. Experience in a similar role is required.

About Van der Valk Hilversum - de Witte Bergen

Van der Valk Hilversum - de Witte Bergen is a renowned hotel known for its exceptional hospitality and service. We pride ourselves on creating a welcoming environment for our guests, ensuring they have a memorable stay.

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