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FSQA Manager - International Quality Surveillance

HelloFreshBerlin, Berlin, Germany
On-site Full-time

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Experience Level

Manager

Qualifications

Key Responsibilities You will spearhead the global centralization of processes by finalizing the global tender for micro-testing and food fraud services, ensuring uniform standards across all international markets. You will implement and adapt central procedures locally, maintaining high standards within the surveillance program and driving improvements in ingredient quality. You are responsible for compliance and surveillance by overseeing the legally mandated global ingredient testing program, including the collection and analysis of micro-testing reports to prevent food safety incidents and pathogen outbreaks. You will monitor supplier performance by managing corrective actions in response to non-compliance results, utilizing these insights to strengthen supplier food safety systems. You will establish and supervise the destructive testing strategy across HelloFresh Distribution Centers, allowing for more in-depth analysis of critical ingredients and reducing error rates. You will support product innovation by conducting essential quality and scientific tests from the headquarters lab for new and existing ingredient development, ensuring stability and consistency before market launch. You will champion continuous improvement by collaborating closely with the Product team to analyze error rates and customer feedback trends, linking quality data directly to enhancements in customer satisfaction.

About the job

The Role

HelloFresh is seeking a passionate FSQA Manager for Quality Surveillance (all genders) to be the primary technical authority on microbiological safety, food fraud management, and ingredient quality assurance. You will be an integral member of the FSQA Compliance, Processes, and Systems team, responsible for implementing global micro-testing procedures, managing our internal quality laboratory, and driving quality and safety enhancement initiatives, such as destructive testing and cooking instruction validations. This position is vital for minimizing operational and legal risks, averting food safety issues, and upholding the HelloFresh brand's esteemed reputation.

We are on the lookout for individuals committed to improving HelloFresh. We value diverse experiences and believe there are various paths to skill development! If you feel you would excel in this position, even if you don't meet all the criteria, we encourage you to reach out to us.

About HelloFresh

HelloFresh is a global leader in meal kit delivery services, dedicated to providing customers with fresh ingredients and easy-to-follow recipes to inspire home cooking. We prioritize quality and convenience, ensuring that every meal is healthy, delicious, and hassle-free. At HelloFresh, we embrace innovation and diversity, fostering a culture where every team member can contribute to our mission of making cooking fun and accessible.

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