German-Speaking Technical Support Engineer

DigiCert Inc.Cape Town

On-site Full-time

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Experience Level

Entry Level

Qualifications

Assist our German-speaking customers with all aspects of the DigiCert ONE platform for certificate lifecycle products via phone and email. Maintain a professional image of the company during all customer interactions.

About the job

About Us

DigiCert is a premier provider of intelligent trust solutions, dedicated to safeguarding the digital landscape by ensuring the security, privacy, and authenticity of every interaction. Our cutting-edge AI-driven DigiCert ONE platform integrates PKI, DNS, and certificate lifecycle management, fortifying infrastructure, software, devices, messages, AI content, and agents. Join over 100,000 organizations, including 90% of the Fortune 500, who trust DigiCert to combat today’s threats and prepare for a quantum-safe future at www.digicert.com.

Position Overview

We are seeking a motivated and detail-oriented Technical Support Engineer fluent in German to join our dynamic team. In this role, you will play a key part in ensuring the excellence of our internal and customer-facing security products. If you have a passion for delivering outstanding customer support, we want you on our team.

As a Technical Support Engineer, your primary responsibility will be to provide top-tier support via phone and email to our EMEA-based customers utilizing the DigiCert ONE platform.

About DigiCert Inc.

DigiCert Inc. is a leading global provider of digital security solutions, committed to enhancing trust in the digital world through innovative technologies and exceptional customer service.

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German-Speaking Technical Support Engineer

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Full-time|On-site|Cape Town

About UsDigiCert is a premier provider of intelligent trust solutions, dedicated to safeguarding the digital landscape by ensuring the security, privacy, and authenticity of every interaction. Our cutting-edge AI-driven DigiCert ONE platform integrates PKI, DNS, and certificate lifecycle management, fortifying infrastructure, software, devices, messages, AI content, and agents. Join over 100,000 organizations, including 90% of the Fortune 500, who trust DigiCert to combat today’s threats and prepare for a quantum-safe future at www.digicert.com.Position OverviewWe are seeking a motivated and detail-oriented Technical Support Engineer fluent in German to join our dynamic team. In this role, you will play a key part in ensuring the excellence of our internal and customer-facing security products. If you have a passion for delivering outstanding customer support, we want you on our team.As a Technical Support Engineer, your primary responsibility will be to provide top-tier support via phone and email to our EMEA-based customers utilizing the DigiCert ONE platform.

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