Global Client Experience Manager at Burson | London

BursonLondon, England, United Kingdom

On-site Full-time

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Experience Level

Manager

Qualifications

Lead and manage Burson’s annual client satisfaction survey (Vantage), overseeing all aspects from launch to reporting and actionable insights. Coordinate initiatives that enhance client engagement and satisfaction. Collaborate effectively with Global Client Leaders and internal teams to share knowledge and best practices. Develop and implement strategies that promote client retention and growth.

About the job

About Us:

Burson, a proud member of the WPP family, stands as a global leader in communications, dedicated to generating value for clients through enhanced reputation management. Our specialized teams, cutting-edge technologies, and innovative creativity empower brands to redefine their reputation as a strategic advantage, enabling them to lead in today's competitive landscape and beyond. Joining Burson means becoming part of a vibrant, global community of lifelong learners who excel at the forefront of innovation.

WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s foremost brands. We integrate advanced media intelligence and data solutions with world-class creativity and transformative enterprise solutions, all powered by exceptional talent and our pioneering marketing platform, WPP Open. This unified approach helps our clients navigate change, seize opportunities, and achieve transformational growth. For further details, visit WPP.com.

To learn more about us, please visit bursonglobal.com and follow us on LinkedIn and Instagram.

Role Overview:

The Global Client Experience Manager at Burson will be instrumental in driving organic growth across our network, particularly focusing on the Top 50 Global Client Leader program. This role is essential in ensuring that Burson's Client Leaders and teams provide a consistently high-level client experience by coordinating key Burson and WPP initiatives. Responsibilities include managing the annual client satisfaction survey, Vantage, utilizing insights from the Client Pulse Survey, and disseminating best practices across global and regional Client & Growth teams.

We are seeking a highly organized, proactive, and relationship-driven team member eager to become a trusted partner to Global Client Leaders and key stakeholders across global and regional platforms. This position is perfect for someone who excels in connecting individuals, simplifying complexity, and unlocking growth potential within a global framework. A global mindset and the ability to foster meaningful connections throughout our network are critical for success in this role.

About Burson

Burson, part of WPP, is a global communications leader focused on creating value for clients through strategic reputation management. Our unique blend of specialized teams, innovative technologies, and creative solutions positions us at the forefront of the communication landscape.

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Global Client Experience Manager at Burson | London

Burson

Full-time|On-site|London, England, United Kingdom

About Us:Burson, a proud member of the WPP family, stands as a global leader in communications, dedicated to generating value for clients through enhanced reputation management. Our specialized teams, cutting-edge technologies, and innovative creativity empower brands to redefine their reputation as a strategic advantage, enabling them to lead in today's competitive landscape and beyond. Joining Burson means becoming part of a vibrant, global community of lifelong learners who excel at the forefront of innovation.WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s foremost brands. We integrate advanced media intelligence and data solutions with world-class creativity and transformative enterprise solutions, all powered by exceptional talent and our pioneering marketing platform, WPP Open. This unified approach helps our clients navigate change, seize opportunities, and achieve transformational growth. For further details, visit WPP.com.To learn more about us, please visit bursonglobal.com and follow us on LinkedIn and Instagram.Role Overview:The Global Client Experience Manager at Burson will be instrumental in driving organic growth across our network, particularly focusing on the Top 50 Global Client Leader program. This role is essential in ensuring that Burson's Client Leaders and teams provide a consistently high-level client experience by coordinating key Burson and WPP initiatives. Responsibilities include managing the annual client satisfaction survey, Vantage, utilizing insights from the Client Pulse Survey, and disseminating best practices across global and regional Client & Growth teams.We are seeking a highly organized, proactive, and relationship-driven team member eager to become a trusted partner to Global Client Leaders and key stakeholders across global and regional platforms. This position is perfect for someone who excels in connecting individuals, simplifying complexity, and unlocking growth potential within a global framework. A global mindset and the ability to foster meaningful connections throughout our network are critical for success in this role.

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Full-time|On-site|London, United Kingdom

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Associate Director of Global Operations Client Leadership

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Full-time|On-site|London, United Kingdom

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Apr 14, 2026

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Apr 29, 2026

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Controls & Compliance Testing Analyst (Risk)

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Full-time|On-site|London, England, United Kingdom

Location: London, England, United Kingdom About Moneyfarm Moneyfarm is a pan-European digital wealth manager, established in Milan in 2011 and now headquartered in London. Over 167,000 active investors have entrusted us with more than £5.5 billion. Our goal is to make personal investing simpler and more accessible through technology. Today, more than 220 professionals work across our offices in Italy and the UK, supported by partners including Poste Italiane, Cabot Square Capital, United Ventures, and Allianz. Our Values Relationships as our Greatest Asset: Trust, honesty, and transparency guide our work and how we build connections. Trust Fuels Success: Team members are empowered to make a difference and drive change. Shared Aspirations: We encourage ambition and focus on achieving the best results for clients and ourselves. Diversity and varied perspectives help us innovate and make better decisions. Flexible work arrangements support our team's success. Role Overview The Controls & Compliance Testing Analyst will strengthen Moneyfarm's Risk & Compliance function in both Italy and the UK. The analyst will enhance the risk framework, carry out compliance monitoring, test key controls, manage incidents, and look for ways to automate testing and reporting. This role suits someone analytical and curious, with an interest in improving processes within a digital wealth management setting. Fluency in both Italian and English is required.

Apr 14, 2026

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Compliance and Risk Manager - London

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Full-time|On-site|London, England, United Kingdom

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Apr 2, 2026

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Mar 30, 2026

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