About the job
SGS is seeking a Global Key Account Manager for Retail Solutions to join the team in Amsterdam. This position centers on managing major client accounts and supporting their business objectives. The role involves building strong relationships with clients while ensuring that retail solutions are tailored to each client's needs.
Responsibilities
- Oversee and develop key global retail accounts
- Build and maintain trusted partnerships with clients
- Identify ways to expand accounts and improve customer satisfaction
- Collaborate with internal teams to deliver solutions that fit each client
- Monitor service delivery to ensure it meets or exceeds client expectations
Requirements
- Background in sales and customer support, preferably with retail solutions
- Strong skills in relationship-building
- Comfort working with cross-functional teams
- Commitment to customer success and business growth
