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Global Merchant Operations Manager

BoltTallinn, Estonia
On-site Full-time

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Experience Level

Manager

Qualifications

To excel in this position, candidates should possess:A proven track record in stakeholder management, working alongside teams in Sales, Account Management, Operations, Product, Marketing, Compliance, and Procurement. Experience in managing a large external workforce, with over 50 contractors across multiple countries and languages. A commitment to scaling operations and improving workflows to maximize efficiency.

About the job

Join Bolt Food’s dynamic Merchant Operations team as a Global Merchant Operations Manager. In this pivotal role, you will spearhead performance enhancements across our European and African markets by fostering collaboration with both local and headquarters teams to achieve delivery targets.

As part of a fast-paced and ever-evolving environment, you will be instrumental in shaping the Merchant Operations function, driving strategic initiatives that optimize efficiency and enhance service quality. We seek a proactive, data-oriented individual with a structured approach to problem-solving, exceptional attention to detail, and strong prioritization skills to manage diverse projects and stakeholders effectively.

About Bolt

Bolt is a rapidly expanding tech company with over 200 million users across more than 50 countries in Europe and Africa. Our success is driven by our commitment to fostering an inclusive environment that welcomes individuals from all backgrounds, irrespective of race, color, religion, gender identity, sexual orientation, national origin, age, or ability. Our mission is to transform urban living, making cities more accessible for people rather than vehicles.

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