Global Operations Manager at webook | Riyadh

webookRiyadh, Riyadh Province, Saudi Arabia

On-site Full-time

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Experience Level

Manager

Qualifications

Bachelor’s degree in Business, International Relations, Economics, or a related field.4–6 years of experience in project management, particularly in entity setup, compliance, or managing multi-country operations. Strong analytical skills and experience in market research. Proficiency in managing cross-functional teams and projects. Excellent communication and interpersonal skills.

About the job

Role Summary:

The Global Operations Manager will play a pivotal role in driving our international expansion by managing the process from market feasibility studies to the operational launch in new countries. This multifaceted role requires a combination of strategic insight, regulatory acumen, and effective project management to ensure smooth integration into our global framework.

Key Responsibilities

Market Entry & Feasibility

Conduct in-depth market research for targeted regions.
Develop country entry business cases and present actionable recommendations to leadership.

Regulatory & Licensing

Lead the application process for licenses and permits with local authorities.
Collaborate with external consultants, legal teams, and government bodies to ensure compliance.
Maintain up-to-date records of entity documents and regulatory changes.

Entity Setup & Operations

Oversee the establishment of entities, bank account openings, and recruitment processes in new markets.
Work closely with Legal, Finance, Operations, and HR to achieve readiness for launch.

Localization & Product Readiness

Manage localization initiatives to adapt our app, website, payment systems, and customer support to each new market.
Collaborate with Product, Tech, and Marketing teams to ensure tailored user experiences.

Tracking & Reporting

Monitor key expansion milestones, risks, and budgets, providing weekly updates to leadership.
Develop and maintain dashboards and trackers for ongoing and future market entries.

Post-Launch Integration

Ensure newly launched entities are effectively integrated within our global governance and compliance frameworks.
Collaborate with internal teams to synchronize accounting, HR, and operational processes.

About webook

webook is the leading event ticketing and experience booking platform in Saudi Arabia, recognized for its innovative technology and ability to manage large-scale events efficiently, having achieved over 2 billion sales.

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