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Head of Product Analytics

PlatacardMexico
On-site Full-time

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Experience Level

Manager

Qualifications

Ideal Candidate Profile:A degree in mathematics or a technical field from a prestigious university (e.g., MSU, MIPT, HSE). Proficient in mathematical statistics, probability theory, and systematic analysis. Advanced SQL skills are essential; proficiency in Python or R is a valuable asset for complex analyses. Practical experience with BI tools such as Tableau or Superset to derive actionable insights from data. Strong ability to translate business objectives into technical analytical tasks. Experience in developing and scaling processes within fast-paced environments. Proficient in English (B1+) to collaborate effectively with our international community.

About the job

Join Us at Platacard!

We are in an exciting growth phase and currently seeking to fill several Head/Lead positions across our teams, including KYC, ATM, Debit Card, and Antifraud.

Being part of our journey means contributing to the creation of a brand new banking experience in Latin America. This is a remarkable opportunity for you to step into a high-growth environment where you can design processes and establish the analytical roadmap that will guide our success for years to come.

Your Responsibilities:

  • Oversee and take ownership of the analytical infrastructure within your product domain.
  • Be accountable for the performance metrics and key indicators of the product.
  • Act as the primary liaison for stakeholders, ensuring that critical decisions are informed by comprehensive research.
  • Develop and scale operational processes, customer journey mapping (CJM), and conversion funnels to enhance both customer satisfaction and business efficiency.
  • Conduct A/B testing to validate hypotheses, refine rules, and optimize model performance across various areas.
  • Recruit, mentor, and lead a team of analysts, establishing productive sprint planning and effective team dynamics.

About Platacard

At Platacard, we are revolutionizing banking in Latin America. Our innovative approach combines cutting-edge technology with a commitment to customer experience. Join us and be part of a forward-thinking team that values creativity, transparency, and collaboration.

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