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Head of Venue Operations

BroadwickManchester, England, United Kingdom
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:The ideal candidate will possess:Proven experience in venue operations or related field. Strong leadership skills with the ability to inspire and manage teams. Excellent communication and interpersonal skills. Ability to work collaboratively with various stakeholders. Demonstrated commercial acumen and problem-solving skills. Experience in project management and event delivery. Knowledge of health and safety regulations.

About the job

Role: Head of Venue Operations
Reports to: Head of Space
Location: Manchester, England, United Kingdom
Contract Type: Full Time, Permanent (42.5 hours per week)

Broadwick is an international group with headquarters in London, known for creating, developing, owning, and operating a range of venues, spaces, events, and experiences. After building and selling a portfolio of 20 global festivals, Broadwick now focuses on venues such as Printworks London, Depot Mayfield Manchester, Drumsheds, Exhibition White City, and Magazine London. The team works to reshape how people experience music, art, culture, and recreation by challenging traditional boundaries. Broadwick values bold ideas, strategic thinking, and a commitment to delivering memorable spaces in unique locations.

Role overview

The Head of Venue Operations manages the operational side of Broadwick’s Manchester estate, working in close partnership with the Head of Space. This position covers estate management, facilities, maintenance, project delivery, and event operations. The role is responsible for ensuring that venues are safe, compliant, well-maintained, and prepared for events. Daily operations and event execution both fall under this remit, along with leadership of a small team.

Direct reports: Space Operations Manager x2

Main responsibilities

Operations and event delivery

  • Direct operational management for all Manchester sites
  • Oversee event planning and delivery
  • Ensure smooth handover from sales to operations
  • Approve event documentation and licenses
  • Manage staffing for security, cleaning, and event crew
  • Support complex or high-value events as needed
  • Create and update operational policies and procedures
  • Act as a key contact for internal and external stakeholders, including clients, suppliers, senior leaders, landlords, local authorities, emergency services, and regulators

Property and estate management

  • Oversee daily operations across the estate
  • Manage planned and reactive maintenance
  • Maintain maintenance schedules and work programs
  • Ensure all facilities meet safety and legal standards
  • Supervise contractors and suppliers
  • Keep compliance records current
  • Identify and deliver site improvements
  • Lead small to medium capital projects

Project and commercial oversight

  • Deliver projects on time and within budget

About Broadwick

Broadwick is an innovative international company based in London, focused on creating and managing a diverse range of venues and events. With a rich legacy in the music industry, Broadwick is dedicated to reshaping the cultural experience through unique spaces and memorable events.

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