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Head of Virtual Account Management

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in account management or a related field, preferably at a leadership level. Strong analytical skills with the ability to interpret data and make strategic decisions. Excellent communication and interpersonal skills, with a focus on relationship building. Ability to work collaboratively in a fast-paced environment. Experience in e-commerce or technology sectors is a plus.

About the job

Delivery Hero is hiring a Head of Virtual Account Management in Budapest to lead its virtual account management team. This position focuses on shaping strategy, guiding team members, and ensuring clients receive high-quality service.

Role overview

The Head of Virtual Account Management oversees all aspects of virtual account management, with a strong emphasis on building and maintaining relationships with partners. Leadership in this role means supporting the team’s growth as well as enhancing the experience of partners and clients.

What you will do

  • Oversee virtual account management strategies and daily operations
  • Use data-driven insights to improve account performance and spot growth opportunities
  • Foster strong relationships with partners to ensure their satisfaction
  • Work closely with cross-functional teams to align on strategies that support revenue and customer satisfaction

Requirements

  • Experience leading teams in account management or a related field
  • Strong ability to analyze data and apply insights to business decisions
  • Excellent relationship-building and communication skills
  • Comfort working collaboratively across departments

About Delivery Hero

Delivery Hero is a global leader in the food delivery industry, dedicated to connecting customers with their favorite restaurants and providing an exceptional dining experience. Our innovation-driven approach and commitment to customer satisfaction make us a premier choice in the market. Join us as we expand our reach and continue to enhance our services for millions of users worldwide.

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