About the job
Delivery Hero is hiring a Head of Virtual Account Management in Budapest to lead its virtual account management team. This position focuses on shaping strategy, guiding team members, and ensuring clients receive high-quality service.
Role overview
The Head of Virtual Account Management oversees all aspects of virtual account management, with a strong emphasis on building and maintaining relationships with partners. Leadership in this role means supporting the team’s growth as well as enhancing the experience of partners and clients.
What you will do
- Oversee virtual account management strategies and daily operations
- Use data-driven insights to improve account performance and spot growth opportunities
- Foster strong relationships with partners to ensure their satisfaction
- Work closely with cross-functional teams to align on strategies that support revenue and customer satisfaction
Requirements
- Experience leading teams in account management or a related field
- Strong ability to analyze data and apply insights to business decisions
- Excellent relationship-building and communication skills
- Comfort working collaboratively across departments
