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Help Desk Technician at Centuria | Hanscom AFB

On-site Full-time

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Experience Level

Entry Level

Qualifications

Adhere to ticketing procedures by promptly creating and updating tickets upon customer contact and daily reviewing assigned tickets. Collaborate with an enterprise help desk team to perform daily maintenance and monitoring of both classified and unclassified systems for Hanscom AFB clients. Assist in troubleshooting hardware and software issues, ensuring timely resolution of customer inquiries.

About the job

Position: Help Desk Technician
Location: Hanscom AFB
Program: BLITS 3.0
Security Clearance: Secret

Company/Program Overview:
Centuria Corporation is a proud Service-Disabled Veteran-Owned Small Business (SDVOSB) that has been providing innovative IT, engineering, and scientific solutions to the Federal Government since 2002. With nearly two decades of dedicated service, we have built a reputation for excellence, earning the trust and respect of our government clients. Our team of experts takes pride in their work, ensuring a commitment to quality and ownership in every project.

Recognized by The Washington Post as one of the top workplaces in the DC Metro area for 2024, Centuria is celebrated for fostering a people-centered culture that encourages employee engagement and satisfaction.

You will play a crucial role in supporting the mission of the 66th Air Base Group (66 ABG) at Hanscom AFB, ensuring the security of information and systems while delivering effective services and maintaining essential infrastructure. As part of the Air Force Information Network (AFIN) enterprise, this position focuses on direct and indirect actions to support both HAFB and geographically separated units (GSUs). Candidates should possess strong integration, flexibility, AFIN knowledge, and technical expertise.

About Centuria Corporation

Centuria Corporation is a Service-Disabled Veteran-Owned Small Business specializing in IT, engineering, and scientific solutions for the Federal Government. With a commitment to excellence and a focus on employee satisfaction, we aim to provide outstanding results and foster a positive work environment.

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