Lightspeed POS Inc. logoLightspeed POS Inc. logo

Hospitality Account Manager

On-site Full-time A$500/yr - A$500/yr

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Experience Level

Experience

Qualifications

What You Bring:Proven experience in account management, sales development, or a similar role with sales quotas. Solid understanding of solution-based consultative sales within a SaaS framework. Proficiency in using Salesforce.com and related technologies for pipeline management. An entrepreneurial mindset; you prioritize working smarter over harder. Excellent time management and organizational capabilities.

About the job

Join Our Team as an Account Manager (Hospitality)!

Are you seeking a fresh career opportunity? Or simply exploring the market? If so, you may be in the right place!

At Lightspeed, we are on the lookout for a passionate Account Manager to join our APAC Hospitality Sales team. In this pivotal role, you will manage inbound sales for our hospitality venues across the APAC region. Collaborating closely with a diverse range of merchants, your mission is to foster relationships, understand their objectives, and ensure they receive optimal solutions tailored to their needs.

Your Responsibilities:

  • Serve as a trusted Account Manager for customers exploring Lightspeed’s offerings, understanding their needs, and providing tailored solutions that deliver value.

  • Cultivate trust and rapport while employing active listening skills to enhance upselling opportunities and maximize account growth during every customer interaction.

  • Guide customers through their upgrade journey from basic platforms to advanced solutions.

  • Showcase our software solutions, from core POS products to additional modules and upgrades.

  • Drive reactive upsells from inbound sales to boost monthly recurring revenue.

And a little bit more…

  • Foster strong retailer advocacy, enhancing empathy and understanding among hospitality owners within the organization.

  • Contribute to the overall team success by engaging in activities beyond your immediate role.

About Lightspeed POS Inc.

Lightspeed is a leading provider of cloud-based point of sale systems and e-commerce solutions designed to meet the needs of restaurant and retail businesses. Our innovative technology empowers merchants to streamline operations and enhance customer experiences, making us a trusted partner in the hospitality industry.

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