Lightspeed logoLightspeed logo

Hospitality Account Manager

LightspeedSydney, New South Wales, Australia
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Experience

Qualifications

Join a supportive and collaborative team that celebrates both individual and collective achievements!Proven experience in account management, sales development, or a similar role with a sales quota. Familiarity with solution-based consultative sales in a SaaS environment. Proficient in using Salesforce.com and other technologies to manage and organize your sales pipeline. Adopt an entrepreneurial mindset; work smarter, not harder.

About the job

Lightspeed is seeking an Account Manager to join the APAC Hospitality Sales team in Sydney, New South Wales. This role centers on managing inbound sales for hospitality venues throughout the APAC region. The Account Manager partners with merchants to understand their business needs, nurture strong relationships, and ensure they receive solutions that align with their goals.

Main responsibilities

  • Serve as the main point of contact for hospitality customers, answering questions about Lightspeed products and services.
  • Assess customer requirements and suggest solutions that support their business objectives.
  • Build trust and rapport with merchants, using active listening to identify upsell opportunities and support account growth.
  • Guide customers as they transition from basic platforms to more advanced solutions.
  • Showcase software features, including the core POS system and additional modules or upgrades.
  • Manage upselling from inbound sales and contribute to the growth of monthly recurring revenue.

Additional responsibilities

  • Encourage retailer advocacy and help strengthen hospitality owners' understanding within the organization.
  • Work with colleagues to achieve team goals, occasionally taking on tasks beyond standard duties.

About Lightspeed

Lightspeed is a leading provider of cloud-based commerce solutions, empowering businesses in the hospitality sector to optimize their sales and operations. Join a dynamic team that values innovation and collaboration.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.