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Implementation Analyst

Hybrid Full-time

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Experience Level

Experience

Qualifications

We are looking for a motivated individual who possesses strong analytical skills and a passion for problem-solving. Experience in a technical role or customer support is preferred. Proficiency in data analysis tools and strong communication skills are essential.

About the job

The Implementation Analyst role at Modulr Finance is based in Edinburgh and requires working in the office four days each week. This is a full-time position focused on supporting clients as they adopt Modulr’s services.

Role overview

This position centers on guiding clients through the technical onboarding process. The goal is to make transitions as smooth as possible, even when the steps are complex.

What you will do

  • Manage technical onboarding for new clients, ensuring each step is clear and efficient.
  • Provide direct customer support, including handling second-line queries when clients encounter issues.

Work arrangement

This role is in-office in Edinburgh for four days per week.

About Modulr Finance

Modulr Finance is a pioneering payments platform that specializes in providing seamless financial solutions for businesses. We empower organizations to streamline their payment processes and improve efficiency, leveraging cutting-edge technology and innovative strategies.

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