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Experience Level
Manager
Qualifications
KEY RESPONSIBILITIESOversee a high volume of customer accounts during their critical onboarding period. Become a subject matter expert on Qualia software to assist customers in configuring their deployments according to their organizational structures. Collaborate closely with customers' General Managers and Customer Success Managers to align on strategic objectives and demonstrate the return on investment from transitioning to Qualia. Ensure customers successfully complete their implementation phase with high satisfaction rates. Act as the 'quarterback' during the implementation process, ensuring all stakeholders' needs are met. WHAT WE'RE LOOKING FOR2-3 years of experience in a customer-facing role. Strong listening skills to comprehend customer needs and articulate Qualia’s value proposition effectively. A driven and enthusiastic individual with a proven record of executing tasks and projects successfully. Familiarity with Salesforce or similar CRM/Project Management tools is preferred. Proficiency in problem-solving independently while maintaining a collaborative team spirit. Ability to thrive in a fast-paced, multi-tasking environment and adjust priorities as necessary. Technical fluency and curiosity are essential. Excellent communication skills, both interdepartmentally and with customers.
About the job
At Qualia, we have revolutionized the B2B real estate technology landscape, transforming the home buying and selling experience into a seamless, secure, and enjoyable process. Our solutions cater to both SMBs and Enterprise clients, connecting users throughout the real estate ecosystem, including homebuyers, sellers, lenders, title and escrow agents, and real estate professionals, on a unified digital closing platform that enhances clarity and transparency in real estate transactions. Through our partnerships with businesses nationwide, millions of consumers rely on Qualia to facilitate home closings each year.
YOUR ROLE
As the Implementation Manager, you will play a pivotal role in ensuring customer satisfaction through outstanding support and technical know-how during the crucial first 50-90 days of their journey with us. You will be the primary contact for our customers, guiding them through the implementation process to a successful graduation. Your responsibilities will include providing a clear roadmap for the implementation phase, ensuring adherence to schedule, and facilitating a smooth transition to Qualia. We seek an individual who embodies a customer-centric approach while achieving results.
About Qualia
Qualia is at the forefront of B2B real estate technology, dedicated to simplifying the home buying and selling process for all parties involved. Our innovative digital platform integrates various stakeholders in real estate transactions, making the closing process more transparent and efficient. Join us in redefining how homes are bought and sold across the nation.
Join Qualia, the premier B2B real estate technology platform that revolutionizes the home buying and selling journey into a seamless, secure, and enjoyable experience. Our comprehensive SMB and Enterprise offerings connect users throughout the real estate spectrum—including homebuyers, sellers, lenders, title and escrow agents, and real estate professionals—…
Join Qualia, the premier B2B real estate technology company that is revolutionizing the home buying and selling process into a seamless, secure, and enjoyable experience. Our innovative products cater to both SMBs and Enterprises, uniting homebuyers, sellers, lenders, title agents, and real estate professionals on a shared digital closing platform, enhancing clarity and transparency in real estate transactions. Millions of consumers leverage Qualia to successfully close on homes annually through our extensive business partnerships nationwide.WHAT YOU'LL BE DOINGWe are seeking a dynamic Engineering Manager to join our rapidly expanding engineering team. Our engineers are dedicated problem solvers who thrive in collaborative settings while also excelling in independent projects. With weekly software releases, our engineering team moves swiftly, collaborating closely with design and customer service teams to envision and create exceptional user experiences. This role offers a diverse range of engaging projects that contribute directly to our customers' success.As an Engineering Manager, you bring a wealth of industry experience and a proven record of accomplishment. You are adept at leading complex, high-stakes projects and making informed architectural decisions grounded in thorough research. You have navigated the challenges of project management, understanding how to address issues promptly when they arise. Your passion for mentoring and supporting others is evident, and you recognize that each team presents unique dynamics.YOUR DAILY RESPONSIBILITIESLead a core engineering team essential to Qualia’s ongoing growth.
At Qualia, we proudly offer the premier B2B real estate technology that revolutionizes the home buying and selling experience, making it straightforward, secure, and enjoyable. Our innovative SMB and Enterprise products unite various stakeholders within the real estate ecosystem—homebuyers, sellers, lenders, title and escrow agents, and real estate agents—onto a singular, shared digital closing platform. This consolidation enhances clarity and transparency in real estate transactions, and currently, millions of consumers across the nation rely on Qualia to facilitate their home closings every year. What You Will Do We are looking for a dynamic Growth Manager to join our team as a vital partner in crafting and executing expansion and retention strategies for our SMB clientele. This role offers you the chance to collaborate with diverse teams within the organization and to forge partnerships with key players in the real estate sector. At Qualia, you will play a significant role in empowering the next generation of real estate companies to flourish. Your responsibilities will include identifying growth opportunities, renewing annual contracts, driving revenue growth for your accounts, and promoting the adoption of Qualia's comprehensive suite of digital real estate solutions. Key Responsibilities Drive revenue growth by overseeing the renewal process and pinpointing upsell opportunities within existing accounts. Meet and exceed monthly revenue targets for renewals and upsell/cross-sell initiatives. Proactively identify accounts at risk of churn and implement strategies to mitigate this risk by offering customized product solutions and exceptional customer support. Engage in high-visibility projects that require successful collaboration with multiple internal and external teams. Gain a deep understanding of Qualia’s suite of digital real estate products and leverage this knowledge to enhance customer experiences. Formulate and execute go-to-market strategies tailored for SMB accounts. Develop and maintain ongoing, client-centric communications to track the success, adoption, and satisfaction levels of Qualia’s offerings. Collaborate closely with internal and external product teams to effectively implement Qualia’s products. Work alongside Customer Success Managers to minimize churn risk, identify upsell opportunities, and address customer issues efficiently. Your Qualifications 1-3 years of experience in a sales, renewals, or customer success role is essential. A proven record of sales achievements with experience in leading commercial negotiations in a quota-carrying position.
Join our dynamic team at qualia as a Billing Specialist, where your expertise in financial transactions will help us streamline our billing processes. In this role, you will be responsible for managing invoices, processing payments, and ensuring accuracy in our billing system. Your attention to detail and organizational skills will be crucial in maintaining the integrity of our financial records.
We are seeking a dynamic and experienced Senior Product Marketing Manager to join our innovative team at qualia. In this pivotal role, you will lead the development and execution of marketing strategies that drive product adoption and customer engagement. You will collaborate closely with sales, product, and engineering teams to understand market needs and translate those into actionable marketing plans.Your expertise will help shape our product messaging, positioning, and go-to-market strategies. If you are passionate about technology and have a proven track record in product marketing, we want to hear from you!
Join Qualia as a Senior Billing Manager, where you will play a pivotal role in overseeing our billing operations. You will be responsible for ensuring accurate invoicing, managing billing processes, and collaborating with various departments to enhance our financial workflows. Your expertise will help us maintain the integrity of our financial data and improve our billing efficiency.
Join Qualia, the premier B2B real estate technology company, where we revolutionize the home buying and selling journey into a seamless, secure, and enjoyable experience. Our innovative SMB and Enterprise solutions unite various stakeholders in the real estate ecosystem—homebuyers, sellers, lenders, title and escrow agents, and real estate agents—within a unified digital closing platform, enhancing clarity and transparency in real estate transactions. Millions of consumers across the nation rely on Qualia to close on their homes every year. What You'll Be Working On We are seeking a dedicated Customer Success Manager to nurture and expand our partnerships with small and medium-sized business (SMB) clients. In this role, you will act as an integral extension of their team, assisting them in achieving their business objectives alongside Qualia. Your primary focus will be on delivering exceptional customer support and technical expertise while fostering revenue growth. We are looking for a dynamic individual who embodies a blend of sales motivation and a customer-centric approach to build lasting customer loyalty. Key Responsibilities Transform our SMB accounts into high-value customers who passionately advocate for our software. Lead complex software implementations for key accounts. Collaborate closely with our onboarding team to establish strong relationships from the onset and maintain them post-implementation. Design processes, structures, and tools to effectively scale account management best practices. Provide day-to-day guidance and support to managed accounts. Enhance customer value by partnering with customer sales teams. Work in tandem with the Product team to enhance the user experience on Qualia’s products. Your Qualifications Extensive experience in SMB and strategic account management or direct sales. Proven track record in owning, delighting, and expanding top accounts. Ability to generate revenue from top accounts through a consultative, relationship-driven sales strategy. Excellent listening skills to understand customer needs and effectively communicate Qualia’s value proposition. Ambitious, enthusiastic, tenacious, and a high achiever with a history of consistently surpassing quotas. Familiarity with Salesforce is preferred. Strong problem-solving abilities with an independent mindset. Team-oriented, yet self-motivated. Thrives in a fast-paced, multi-tasking environment.
Saronic Technologies stands at the forefront of maritime innovation, committed to transforming oceanic autonomy through cutting-edge solutions that enhance maritime operations via intelligent and autonomous platforms.Position SummaryWe are in search of a skilled Product Marketing Manager who excels at distilling intricate technical capabilities into engaging and persuasive narratives that resonate with defense and government sectors. You will be responsible for leading the product marketing strategy, effectively positioning and communicating our platforms and autonomy stack to key customers and stakeholders.This role is ideally suited for a proactive individual who thrives in dynamic settings where both technology and mission objectives are ambitious.Core ResponsibilitiesEstablish and drive product positioning, messaging frameworks, and winning themes across Saronic’s array of autonomous surface vessels and software solutions.Lead and execute marketing campaigns aimed at enhancing audience comprehension of Saronic’s primary capabilities.Collaborate with growth teams to curate a comprehensive library of product marketing materials including presentation decks, slick sheets, capability briefs, and other essential documentation.Engage closely with the product team to gain in-depth insights into platform capabilities, roadmap priorities, and technical differentiators, translating these into compelling customer value propositions.Work alongside growth and business development teams to ensure that marketing materials effectively support capture efforts, proposals, and customer interactions.Coordinate with the creative team to brief and generate high-quality visual assets, graphics, and multimedia content that bolster product marketing initiatives.Oversee and contribute to product-related web content, ensuring messaging is coherent, updated, and tailored for target audiences.Assist in defining key content themes and overall strategy for trade shows and events to enhance Saronic’s market presence.Monitor and evaluate the impact of product marketing efforts, iterating strategies based on customer insights and market feedback.Required QualificationsA minimum of 5 years of product marketing experience, ideally within defense, aerospace, or other highly technical arenas.Demonstrated proficiency in translating technical concepts into accessible language for diverse audiences.
Role overview The Senior Product Designer position at Disco centers on shaping how users interact with Disco’s products. Based in Austin, TX, this role requires a strong grasp of design thinking, user research, and prototyping. The goal: create interfaces that feel clear and intuitive, making every interaction straightforward for users. What you will do Collaborate with teams across disciplines to align user needs with business objectives Turn research insights into practical and engaging design solutions Build prototypes and refine interface designs to enhance usability Key skills Design thinking User research Prototyping Interface design
At Qualia, we have revolutionized the B2B real estate technology landscape, transforming the home buying and selling experience into a seamless, secure, and enjoyable process. Our solutions cater to both SMBs and Enterprise clients, connecting users throughout the real estate ecosystem—including homebuyers, sellers, lenders, title and escrow agents, and real estate professionals—on a unified digital closing platform that enhances clarity and transparency in real estate transactions. Through our partnerships with businesses nationwide, millions of consumers rely on Qualia to facilitate home closings each year.YOUR ROLEAs the Implementation Manager, you will play a pivotal role in ensuring customer satisfaction through outstanding support and technical know-how during the crucial first 50-90 days of their journey with us. You will be the primary contact for our customers, guiding them through the implementation process to a successful graduation. Your responsibilities will include providing a clear roadmap for the implementation phase, ensuring adherence to schedule, and facilitating a smooth transition to Qualia. We seek an individual who embodies a customer-centric approach while achieving results.
Join Apptronik as a Product Manager, where you will lead the development and execution of innovative product strategies. In this role, you will collaborate with cross-functional teams to define product vision, gather requirements, and ensure successful product launches. Your expertise in product management and market analysis will drive the success of our cutting-edge technology solutions.
Join our dynamic team at qualia as a Recruiting Coordinator. In this pivotal role, you will be instrumental in driving our recruitment efforts, collaborating closely with hiring managers to identify talent needs, and ensuring a smooth hiring process from start to finish. Your organizational skills and attention to detail will help us attract top-tier candidates and enhance our employer brand.
Role Overview Qualia is looking for an Embedded Payments Growth Lead in Austin, TX. This role focuses on expanding and improving Qualia’s embedded payment solutions. The position calls for someone who can guide strategic projects, collaborate across departments, and help deliver strong results for clients and partners. What You Will Do Lead key initiatives to advance embedded payments products Work with teams across the company to improve offerings and deliver value for clients and partners Spot growth opportunities and shape strategies to pursue them Implement new approaches to strengthen Qualia’s payments solutions
Join Natera, a pioneering leader in genetic testing and diagnostics, as we seek an enthusiastic and detail-oriented Associate Director of Laboratory Operations. This pivotal role will involve overseeing laboratory processes, ensuring efficiency, and enhancing the quality of our services.The ideal candidate will possess strong leadership skills and a background in laboratory management, coupled with a passion for advancing healthcare through innovative solutions.
Department: ProductReports to: VP of Product & StrategyLocation: Austin, TX (Hybrid Required) Togetherwork creates products designed to help associations succeed. The company emphasizes clarity, teamwork, and strong execution. Product & Strategy leaders take ownership of portfolio results, while individual contributors focus on curiosity, accuracy, and a commitment to quality. Senior team members work with broad autonomy, bring clarity to uncertain situations, and align teams on complex projects. Collaboration is at the heart of the work. Product teams partner with Engineering, Revenue, Customer Experience, Operations, and Support to deliver reliable, insight-driven products. Innovation is valued, with a focus on responsible AI to improve outcomes for customers and the business. Role overview The Senior Product Manager leads the definition, development, and delivery of major product initiatives that support Togetherwork’s strategy. This position manages complex product areas, shapes long-term roadmaps, and works closely with engineering and design to deliver solutions that create measurable value for both customers and the business. This role operates with significant independence, using data, customer feedback, and market signals to guide decisions. The Senior Product Manager acts as a thought leader, setting high standards for product discovery, communication, and customer experience. Strong storytelling, confidence in external settings, and the ability to influence without direct authority are all important in this position. Key responsibilities Strategic roadmap leadership Own and drive multi-quarter product roadmaps that align with portfolio goals and market changes. Identify long-term risks and opportunities, offering actionable recommendations to Product Leadership. Translate complex strategic objectives into clear product themes and measurable outcomes. Monitor emerging trends, competitive shifts, and customer behaviors to inform new product investments. Product discovery, definition, and execution Lead product discovery using qualitative research, quantitative data, experimentation, and prototype testing. Develop...
About Base-PowerBase-Power is a pioneering power company at the forefront of America’s energy transformation. We are dedicated to revitalizing the very foundation of modern society—electricity—through the deployment of an extensive network of distributed batteries. Our mission is to convert the current fragile centralized grid into a robust and abundant energy system. Our team consists of engineers, operators, and creatives who are tackling some of the most intricate and interdisciplinary challenges of our era.Position OverviewWe are in search of a seasoned Production Supervisor to lead our expanding manufacturing team. As one of our inaugural supervisors, you will be instrumental in cultivating a positive culture on our production floor while driving us towards our ambitious growth objectives.We are seeking a leader who prioritizes people and is committed to quality, safety, and scalability. In this role, you will guide a team of Production Associates, empowering them to excel in their daily responsibilities and ensuring that our battery systems are constructed to the highest standards. Collaboration with engineering and warehouse teams will be essential to maximize output and effectively execute our production ramp plan.Your ResponsibilitiesFoster Your Team: Cultivate a positive, safe, and productive workspace. Your role is to eliminate obstacles for your team and facilitate their success.Set the Example: Exemplify the
Join qualia as a Content Specialist and play a pivotal role in shaping our narrative. You will be responsible for creating compelling content that resonates with our audience and enhances our brand presence. This position requires a creative mindset, keen attention to detail, and a passion for storytelling. You will collaborate closely with cross-functional teams to ensure alignment in messaging and content strategy.
Join our dynamic team at qualia as an Escrow Accountant! In this pivotal role, you will be responsible for managing escrow accounts, ensuring accurate and timely financial reporting, and maintaining compliance with industry regulations. If you are detail-oriented, thrive in a fast-paced environment, and are passionate about delivering exceptional service, we want to hear from you!
Join Qualia, the premier B2B real estate technology company that revolutionizes the home buying and selling process into a seamless, secure, and enjoyable experience. Our innovative SMB and Enterprise solutions unite various stakeholders in the real estate ecosystem—including homebuyers, sellers, lenders, title and escrow agents, and real estate professionals—on a single digital platform that enhances clarity and transparency in real estate transactions. Every year, millions of consumers rely on Qualia to successfully close on their homes through our extensive network of business clients nationwide.WHAT YOU’LL WORK ONAs a Customer Support Specialist, you will serve as the primary liaison for the majority of Qualia users. Your responsibilities will include responding to inbound calls and emails, delivering training as needed, and assisting in resolving technical issues. You will keep abreast of Qualia’s functionalities and utilize this knowledge to improve customer engagement and troubleshoot reported challenges. Acting as a vital link between our users and Qualia’s internal teams, you will facilitate the smooth flow of information, ensuring effective communication that leads to actionable outcomes for all parties involved. Your role will be pivotal in fostering a positive customer experience that drives satisfaction and aids in retaining our user base.This position reports to the Manager of Tier 1 Support. Work shifts are available starting at 8:00 am, 9:00 am, and 10:00 am.
Saronic Technologies stands at the forefront of maritime innovation, committed to transforming autonomy at sea. We specialize in creating advanced solutions that optimize maritime operations through cutting-edge autonomous and intelligent platforms.Job OverviewWe are on the lookout for a dynamic Product Manager to spearhead the strategy, development, and successful launch of next-generation autonomous maritime products. Your deep understanding of both software and hardware engineering, along with your knowledge of maritime technologies, will be essential to meet the stringent demands of both defense and commercial sectors.ResponsibilitiesProduct Strategy: Formulate and implement a comprehensive product strategy that aligns with Saronic's vision while addressing defense and commercial needs. Conduct thorough analyses of operational requirements, market trends, competitive landscape, and user feedback to pinpoint opportunities and enhance product differentiation.Product Development: Manage the entire product development lifecycle, ensuring that Saronic’s solutions uphold the highest standards in autonomy, security, reliability, and performance from concept through to mass production. Supervise rigorous testing and validation processes to confirm product functionality and compliance with regulatory standards.Roadmap Planning: Design and continuously refine a detailed product roadmap, highlighting product refresh cycles, feature enhancements, and timelines for development. Prioritize and manage programmatic commitments, market demands, and internal R&D goals.Stakeholder Engagement: Build strong collaborations with Department of Defense and commercial maritime stakeholders, including program managers, engineers, and end-users. Gather requirements and ensure that product development is in sync with strategic objectives.Customer Engagement: Regularly interact with customers to collect feedback, solicit insights, and cultivate robust relationships. Serve as a primary contact for customer inquiries, providing timely updates and resolving issues to ensure customer satisfaction.Cross-functional Leadership: Lead coordination efforts across Engineering, Production, Growth, Programs, and other departments to deliver high-quality solutions on time and within budget. Promote a collaborative and innovative team culture focused on rapid iteration and dependable delivery.QualificationsBachelor's degree in Engineering, Computer Science, Business, or a related field.Proven experience in product management within technical fields, specifically in maritime technologies.Strong understanding of both software and hardware engineering principles.Excellent analytical, organizational, and communication skills.Ability to work collaboratively in a fast-paced, cross-functional environment.
