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Inbound Operations Specialist - Temporary Contract

On-site Contract

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Experience Level

Entry Level

Qualifications

As an Inbound Operations Specialist, you will be integral to a small, dynamic team responsible for managing all inbound inquiries through Sonar's primary contact channels. Your role will involve processing and routing emails from customers, partners, and prospects globally. You will work collaboratively at the intersection of Sales, Finance, Legal, and Customer Success, ensuring that every inquiry is accurately triaged, acted upon, or directed to the appropriate team without delay. Whether handling license key updates, commercial inquiries, or billing support, the Distribution team plays a vital role in maintaining operational momentum. This position is a fixed-term contract lasting six months.

About the job

Join SonarSource: Pioneering the Future of Software Development

At SonarSource, we are at the forefront of transforming agent-centric software development. As the leading provider of AI-driven code review and verification, we tackle the essential challenge of ensuring that software produced by AI-assisted developers or autonomous agents remains reliable, secure, and maintainable.

Our integration with notable platforms such as Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin empowers over 75% of the Fortune 100 to create software that is trustworthy and compliant. Customers utilizing Sonar experience a 44% reduction in outage reports attributed to AI-generated code.

We recognize that code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Major industry players including Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company rely on us for independent, explainable, and consistent governance of their AI-generated code through our suite of products including:

  • SonarQube: The premier platform for AI code review and verification.

  • SonarQube Foundation Agent: Leading the way in agentic software repair.

  • SonarSweep & Sonar Context Augmentation: Equipping enterprises with the context and constraints necessary for effective operation.

Our operations span across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D. C. We embody a mindset we term CODE:

  • Committed to our customers and community.

  • Obsessed with quality.

  • Deliberate in our decisions.

  • Effective as one team.

With over $400M in revenue and a trajectory of profitable, rapid growth, we are constructing the foundation of the AI software revolution. If you are eager to make a difference, thrive in a fast-paced environment, and are ready to engage at the cutting edge of AI, we would love to hear from you.

About SonarSource

SonarSource is revolutionizing the software development landscape with a focus on AI-driven solutions that ensure the reliability and security of code. With a diverse and global team, we are committed to empowering organizations to achieve their software development goals confidently.

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