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Inbound Sales Representative - DACH Region (m/f/d)

PERGOLUXBerlin | DACH Team
On-site Full-time

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Experience Level

Experience

Qualifications

Initial experience in sales or customer-facing roles, preferably in the premium consumer goods segment. Strong communication and negotiation skills, with a customer-centric approach. Knowledge of HubSpot or experience with comparable CRM systems is a plus. Structured, detail-oriented, and proactive work style with the ability to succeed independently and as part of a team. Fluent in German and good command of English (minimum A2 level), along with a solid understanding of modern sales techniques.

About the job

PERGOLUX is looking for an Inbound Sales Representative to join the DACH Team in Berlin. This role focuses on engaging potential customers interested in our premium pergolas, guiding them from initial inquiry through to purchase. The position centers on converting inbound leads into sales, supporting our growth in the DACH region.

What You Will Do

  • Qualify inbound leads and turn them into satisfied customers using chat, phone, and email.
  • Offer tailored product advice and clearly explain the features and advantages of our pergolas and accessories.
  • Manage the full sales cycle, from first contact through to order completion.
  • Spot and act on upselling and cross-selling opportunities to introduce customers to additional products or services.
  • Keep CRM records up to date in HubSpot and help review and improve sales performance data.

What We Look For

  • Some experience in sales or customer-facing roles, ideally with premium consumer goods.
  • Strong communication and negotiation skills with a focus on customer needs.
  • Familiarity with HubSpot or similar CRM tools is an advantage.
  • Organized, detail-focused, and proactive, able to work well both independently and within a team.
  • Fluent German and at least A2 level English, plus a good grasp of modern sales methods.

What PERGOLUX Offers

  • Competitive salary and bonus plan that rewards strong results.
  • Real responsibility and the chance to shape business outcomes.
  • Work with an international team, gaining insights from colleagues across Europe.
  • Exclusive discounts on PERGOLUX outdoor products.
  • Opportunities to grow your career quickly in a company that is expanding fast.

About PERGOLUX

PERGOLUX is a leading provider of premium pergolas, dedicated to creating an exceptional outdoor experience. With a strong focus on innovation and quality, we empower our customers to transform their spaces while fostering a collaborative and inclusive work environment.

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