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Inbound Technical Support Associate (Voice) at Adeeba E-Services Pvt Ltd | Kolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess the following qualifications:Strong communication skills in English. Technical knowledge or experience in IT support is a plus. Ability to work in a fast-paced environment. Excellent problem-solving skills and attention to detail. Willingness to work flexible hours.

About the job

Join Adeeba E-Services Pvt Ltd as an Inbound Technical Support Associate specializing in voice interactions. In this role, you will provide exceptional technical assistance to customers, addressing their inquiries and troubleshooting issues efficiently. Your primary responsibilities will include:

  • Handling inbound calls from customers seeking technical support.
  • Diagnosing and resolving technical issues related to our products and services.
  • Providing clear and effective communication to ensure customer satisfaction.
  • Documenting customer interactions and solutions in our support system.

If you are passionate about technology and enjoy helping others, we encourage you to apply!

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of technical support services in India. We pride ourselves on delivering top-notch customer service and innovative solutions to our clients. Our team is composed of dedicated professionals who are committed to enhancing the customer experience.

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