About the job
At BeyondTrust, we empower you to fulfill your purpose by contributing to our mission of creating a safer world through our innovative cybersecurity SaaS solutions.
Our environment is built on flexibility, trust, and continuous learning, ensuring that your growth and contributions to our success are recognized. You'll collaborate with a team that motivates, supports, and challenges you to reach your full potential.
The Role
As an Inside Solutions Engineer, you will work closely with our sales representatives and partners to demonstrate the value of BeyondTrust’s extensive product suite. In this technical specialist role, you will be integral to the sales process, providing essential support to showcase the capabilities of our solutions. This position is perfect for individuals eager to enhance their technical knowledge and customer engagement skills within a collaborative team setting.
What You’ll Do
- Assist in executing marketing campaigns, including webinars and product demonstrations.
- Support lead qualification efforts by validating technical environments and understanding client business challenges.
- Contribute to timely and accurate RFP/RFI responses.
- Engage in discovery sessions by conducting background research, asking qualifying questions, and understanding customer needs.
- Clearly articulate the business value of BeyondTrust solutions to prospects and clients.
- Demonstrate how BeyondTrust solutions effectively address customer challenges and fulfill their needs.
- Help craft written proposals that align with financial proposals for prospects.
- Play a crucial role in achieving technical wins for opportunities by effectively presenting solutions and their value.
What You’ll Bring
- A minimum of 3 years of experience in help desk and/or technical support for applications, server infrastructure, desktops, virtualization, and directory services.
- Solid understanding of common operating systems and network architectures.
- Familiarity with foundational security concepts and practices.
- Ability to assess technical requirements and recommend suitable solutions.
- Excellent teamwork and collaboration skills, thriving in a team-selling environment.
- Comfort with delivering presentations to various audience sizes.
- Security+, Network+, or equivalent industry certifications.
Nice To Have
- Pre-sales experience is a plus, though not mandatory.
- Basic working knowledge of Linux and other relevant technologies is beneficial.
