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Integrations Specialist

hireframeRemote — Philippines
Remote Full-time

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Experience Level

Experience

Qualifications

Requirements:Extensive experience with Monday.com or equivalent workflow/task management systems (e.g., ClickUp, Asana). Proficiency in system integrations, automation, and API connections. Familiarity with tools such as Selenium, HumbleFax, Jotform, and Google Workspace. A strong problem-solving attitude and systems-thinking perspective. Adept at learning new tools and swiftly adapting to complex workflows. Ability to clearly document processes for cross-functional teams. Experience in developing dashboards and reports that yield actionable insights. Self-driven, capable of working independently, while coordinating effectively with non-technical staff. Exceptional organizational skills and a keen eye for detail. Bonus Points:Experience in designing or managing backend workflows for operational procedures. Knowledge of automation testing and data extraction from structured documents like PDFs. Background in startup or remote operational environments. Exposure to HIPAA-compliant processes or healthcare workflows.

About the job

We are in search of a talented Integrations Specialist to enhance the effectiveness and growth of our operational processes. In this pivotal role, you will design and refine workflows across various platforms, automate repetitive tasks, create seamless integrations between systems, and deliver structured reporting to aid leadership in decision-making. If you thrive on solving complex system challenges, crafting efficient processes, and utilizing contemporary automation tools, we want to hear from you.

Duties and Responsibilities:

  • Construct, configure, and uphold workflows in Monday.com or similar platforms such as ClickUp.
  • Develop API integrations between diverse systems, including HumbleFax, Jotform, Google Workspace, and automation scripts driven by Selenium.
  • Automate routine processes to minimize manual effort and enhance operational efficiency.
  • Support leadership-led operational initiatives, with a focus on automation and process enhancement.
  • Oversee the complete intake process, managing incoming faxes, emails, and system entries while ensuring proper routing, triage, and compliance checks.
  • Maintain dashboards and reporting across integrated boards to provide real-time insights into intake, processing times, compliance flags, and escalations.
  • Document processes, workflows, and automation logic to promote consistency and knowledge sharing.
  • Identify operational bottlenecks and inefficiencies, proposing scalable solutions.
  • Collaborate with Program Managers, Case Managers, and leadership teams, translating technical solutions into tangible business outcomes.
  • Assist in the deployment of future automation using AI-assisted tools, such as Claude API, once manual workflows are stabilized.

About hireframe

hireframe is at the forefront of operational efficiency, dedicated to empowering teams through seamless integration and automation. We foster a culture of innovation and collaboration, allowing our members to thrive in a remote environment.

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