Qualifications
- Excellent fluency in English is required.- Minimum of 1 year of experience in a technical role within an international BPO.- High School diploma or any Bachelor's degree.- Strong communication skills with a persuasive ability.- Proficiency in closing customer calls.- Basic computer knowledge is essential.- Willingness to work flexible shifts and 6 days a week.- Immediate joiners preferred.
About the job
We are seeking motivated Inbound Tech Support Executives with a minimum of 1 year of experience in any international BPO environment to join our dynamic team.
As an Inbound Tech Support Executive, your primary responsibility will involve assisting customers with various computer-related software issues. These issues include pop-up calls, error code messages, antivirus problems, and troubleshooting activation locks on devices such as Mac laptops, iPads, and iPhones. You will need to effectively diagnose the issues and charge customers accordingly for the resolutions provided.
About 24x7pctechies
24x7pctechies is a premier provider of international business and technology services, committed to delivering exceptional client satisfaction and innovative solutions. We offer comprehensive inbound technical support and web development services around the clock to clients in the UK, US, Australia, and various European nations. Although our headquarters is located in Kolkata, we also have subsidiaries in Thailand, the US, and the UK.
